How to Pay Your Water Bill in Grand Prairie, Texas

Living in the city of Grand Prairie, Texas? Keeping your water service running smoothly involves paying your water bill on time each month. The city offers multiple convenient ways to pay your water bill digitally or in-person.

This comprehensive guide will explain everything you need to know about paying water bills to the City of Grand Prairie, including online, phone, drive-thru, mail and in-person options.

Benefits of Paying Your Water Bill on Time

Paying your water bill by the due date comes with several advantages:

• Avoid late fees – Pay on time to prevent penalties

• Prevent service disruption – Late bills can lead to water shut offs

• Maintain good credit – On-time payment builds positive payment history.

• Access account perks – Set up automatic payments and paperless billing.

• Support operations – Funds help supply water to the community.

Overall, paying your water bill promptly is the responsible thing to do as a Grand Prairie resident.

How to Pay Your Water Bill to Grand Prairie

The City of Grand Prairie offers many payment methods for your convenience:

Pay Online

The city’s self-service online portal allows payments 24/7:

1. Go to the Pay Water Bill page.

2. Click “Water Bill Account Login” or “Register Account.”

3. Enter your account number and set up online access.

4. Select “Pay Now” and submit your payment digitally.

Pay by Phone

Call 972-237-4545 to use the automated phone system and pay over the phone. Have your account number ready.

Pay at the Drive-Thru

Drive through the lane at 300 W Main Street from 8am-5pm weekdays to pay in person.

Pay In-Person

Bring your payment to the Water Billing counter at City Hall, 300 W Main Street, weekdays 8am-5pm.

Pay by Mail

Mail your check or money order to:

City of Grand Prairie Water Utilities
PO Box 534045
Grand Prairie, TX 75053

Allow 5-7 days for processing.

Payment Methods Accepted

Grand Prairie accepts the following payment types:

• Credit/Debit Card – Visa, Mastercard, Discover
• eCheck – Electronic bank account transfers
• Cash – In-person payments only
• Check – Personal, cashier’s check, money order
• PayPal – Online payments via PayPal account
• Venmo – Online payments via Venmo account
• Amazon Pay – Online payments with Amazon account

Automatic Payments

For maximum convenience, set up automatic payments through the online portal to have your water bill paid on time automatically each month.

Get Support from Grand Prairie Water Billing

If you need assistance with water bill payment, contact the Water Billing team:

• Email [email protected]

• Call 972-237-8200 weekdays 8am-5pm

• Visit in person at City Hall

The water billing staff can help with account access, taking payments, or answering any questions.

Avoid Late Fees and Service Disruption

Paying on time helps avoid penalties:

• A 10% late fee is charged if not paid by the due date.

• Accounts 30+ days late may have water service turned off.

• Payment arrangements must be made to restore service.

Avoid these fines and inconveniences by paying your Grand Prairie water bill promptly!

Key takeaways:

• Pay online 24/7 using the self-service portal
• Call to pay over the phone
• Drive-thru and in-person payments at City Hall
• Mail checks to the Water Billing P.O. Box
• Set up automatic payments
• Avoid late fees and service shutoffs

Paying your water bill on time takes just a few minutes while keeping your account in good standing. Be sure to pay your water bill to the City of Grand Prairie by the due date.