Paying your monthly Grand Strand Water bill should be quick and hassle-free. Grand Strand Water offers multiple payment options including online phone mail, or in person to provide convenience to customers. This article will outline the various methods for paying your Grand Strand Water bill and provide tips for avoiding issues.
Pay Online
The fastest and most convenient way to pay your Grand Strand Water bill is online through their website
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Go to www.gswsa.com and click on “Pay Bill”
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Enter your account number and 4-digit PIN
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Select whether you want to pay the full balance or a partial payment amount
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Input your credit card, debit card, or electronic check details
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Verify your information and submit payment
Online bill pay allows you to securely pay 24/7 and receive instant confirmation. Be sure to save your payment receipt for your records.
Pay By Phone
To pay your Grand Strand Water bill over the phone:
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Call 843-443-8334 to reach the billing department
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Provide your account number to the representative
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Indicate whether you’d like to pay in full or make a partial payment
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Give your credit/debit card details or electronic check information
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Request an emailed receipt as confirmation of payment
Paying by phone allows you to speak with a billing agent if you have any account questions. Just have your account number ready when you call.
Pay by Mail
Mailing in a payment is also an option for paying your Grand Strand Water bill:
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Write your 15-digit account number clearly on your check or money order
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Make the check payable to Grand Strand Water
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Include a phone number on your check as well
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Mail your payment to:
Grand Strand Water
PO Box 2368
Conway, SC 29528 -
Allow 5-10 business days for mailed payments to process
While mailing a payment takes more time, it can be a good option if you prefer to pay by check. Just provide all required account details on your payment.
Payment Tips to Remember
To avoid late fees and other issues when paying your Grand Strand Water bill, keep these tips in mind:
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Pay your bill by the due date listed on your statement
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Contact Grand Strand Water immediately if you need to set up a payment plan
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Save receipts from online, phone, or mailed payments
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Set up automatic monthly payments for convenience
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Report lost or stolen checks right away to prevent issues
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Ask about financial assistance if you are struggling to pay
Following these simple tips will help ensure your payments to Grand Strand Water are completed on time without any problems.
Accepted Payment Methods
Grand Strand Water offers various payment methods to provide options and flexibility to customers.
Online Payments
- Debit/credit card
- Electronic check
Phone Payments
- Debit/credit card
- Electronic check
Mail Payments
- Personal check
- Money order
- Cashier’s check
Be sure to reach out to the Grand Strand Water billing department if you have any other questions about paying your water bill.
Frequently Asked Billing Questions
Paying your water bill on time doesn’t have to be confusing. Here are answers to some common billing questions:
What is the deadline for paying my water bill each month?
Your payment must be received by the due date printed on your monthly statement, usually around the 20th of the month.
What if I’m going on vacation when my bill is due?
Pay early before leaving for vacation or set up automatic monthly payments to ensure your bill gets paid on time.
Can I pay my water bill in person?
Yes, you can pay by cash, check, or money order in person at 166 Jackson Bluff Road in Conway.
What if I lost my water bill and don’t know the amount due?
You can call Grand Strand Water or log into your account online to get your current account balance.
Who do I contact if I’m struggling to pay my bill?
Reach out to Grand Strand Water’s customer service team as soon as possible to ask about possible payment arrangements or assistance programs.
Don’t hesitate to contact Grand Strand Water with any other billing questions. Their customer service team is here to help you pay your bill correctly and on time.
Over the past week, GSWSA has submitted emails and text messages to some of our customers regarding a new Lead and Copper Survey. This is not a scam nor spam message. GSWSA is collecting data on plumbing materials and construction dates for homes and businesses. We encourage all of our customers that have received this message to participate so we can have a full inventory of our system. Customers who prefer not to participate electronically, can request a paper survey by contacting GSWSA directly at 843-234-84 Thank you in advance for your participation!
| Main Office: | (843) 443-8200 | Mailing Address: | P.O. Box 2368, Conway, SC 29528 |
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| After Hours: | (843) 443-8200 | Billing Address: | P.O. Box 2308, Conway, SC 29528 |
| Fax: | (843) 347-4680 | Physical Address: | 166 Jackson Bluff Rd, Conway, SC 29526 |
| Marion Office: | (843) 765-4539 | Mailing Address: | P.O. Box 2368, Conway, SC 29528 |
| Physical Address: | 510 Supply Rd, Marion, SC 29571 | ||
| Little River Office: | (843) 399-1888 | Mailing Address: | P.O. Box 2368, Conway, SC 29528 |
| Physical Address: | 2375 Hwy 111, Little River, SC 29566 |
We’ve got Great Things on Tap.
Welcome to our favorite part of the Carolinas – home to beautiful beaches, scenic rivers and some really great water. That last part didn’t happen by accident. In the early 1970s, our founders had a clear vision of what the future held for this area. Through the past forty years, we’ve grown with the eastern Carolinas and now provide worldclass water services for you and approximately 130,000 of your neighbors. Check out our “News” section for periodic updates of what is occurring at GSWSA.
