How to Pay Your Electric Bill to Grays Harbor PUD

Paying your monthly electric bill to Grays Harbor PUD is easy and convenient with the various payment options offered Grays Harbor PUD provides electric service to residents and businesses in Grays Harbor County, Washington. Keeping your account current ensures uninterrupted electric service to your home or facility. This article outlines the ways to pay your Grays Harbor PUD electricity bill

Overview of Grays Harbor PUD

Grays Harbor PUD is a customer-owned public utility district providing electric service within Grays Harbor County The PUD is governed by an elected 3-member board of commissioners,

The not-for-profit PUD operates on a cost-of-service basis, meaning rates are set to cover operational costs rather than make a profit. Approximately 49,000 residential, commercial, and industrial customers rely on Grays Harbor PUD for safe, reliable electric service.

Customers are billed monthly for electric usage based on meter readings. Bills are issued around the 20th of each month and due by the 10th of the following month. Several payment options are available to fit every customer’s needs.

Payment Options for Electric Bills

Grays Harbor PUD offers multiple ways to pay your electric bill conveniently:

Pay Online

The fastest way to pay is online through SmartHub or the Pay Now online payment system. With SmartHub, you can set up an account to view bills, make one-time or recurring payments, and manage notifications. No account is needed for the Pay Now option – just enter your information to make a one-time payment.

Pay by Phone

Call Grays Harbor PUD at 360-532-4220 or 800-562-7726 to make a payment by phone using your credit/debit card or checking account. This automated system is available 24/7. Speaking with a customer service agent is also an option during business hours.

Pay by Mail

Mail in a check or money order payable to Grays Harbor PUD using the return envelope provided with your bill. Send payments to:

Grays Harbor PUD
PO Box 510
Aberdeen, WA 98520

Please allow 5-7 days for mailed payments to process. Include your account number on checks or money orders.

Pay in Person

Bring cash, check, or credit/debit card payments to the PUD headquarters at 2720 Sumner Ave in Aberdeen. An after-hours drop box is also available.

Additionally, payments can be made at authorized pay stations located throughout Grays Harbor County for your convenience.

Enroll in Auto-Pay

For automated payments each month, enroll in auto-pay through SmartHub or by submitting an auto-pay authorization form. Your payment will be drafted from your bank account or credit/debit card each month on the due date, preventing late fees.

Pay at Authorized Pay Stations

For added convenience, Grays Harbor PUD has partnered with local businesses to offer authorized pay stations throughout the county. These third-party locations allow you to pay your electric bill in person with cash or check. Locations include banks, grocery stores, and gas stations.

Payment Assistance Programs

Grays Harbor PUD partners with community agencies to offer payment assistance programs to customers facing financial hardship:

• Project Help – Provides credits on electric bills for low-income households
• Lend-a-Hand – Allows PUD customers to donate funds to assist low-income customers
• Senior/Disabled Discount – Offers discounted electric rates to senior and disabled customers meeting income criteria

Contact Grays Harbor PUD if you are struggling to pay your electric bill to learn about available assistance options. Disconnections can be avoided through open communication and payment arrangements.

Notifications and Reminders

Take advantage of bill reminders and overdue notices offered by Grays Harbor PUD. You can enroll in email or text alerts through SmartHub to receive reminders when your bill is ready and when payment is due.

Registering your communication preferences ensures you don’t miss a payment and incur late fees or disconnection. Update your contact details with the PUD anytime you move or change phone numbers.

Budget Billing to Equalize Payments

To make budgeting easier, Grays Harbor PUD offers an optional Budget Billing program. This levels out payments over the year so you pay a similar amount each month based on your average usage. Budget billing prevents fluctuation in seasonal bills.

Contact customer service to enroll. Your account is reviewed every six months and adjusted if needed to keep payments on track. Any credit or debit balance is applied to your June bill. Budget billing simplifies financial planning.

Avoid Late Fees and Disconnection

Pay your electric bill in full by the 10th of each month to avoid a late fee penalty. If your account remains unpaid for long periods, your power may be disconnected. Reconnection involves additional fees once payment is made to restore service.

Avoid penalties and power disruption by paying on time each billing cycle. Communicate proactively with the PUD if you anticipate difficulty with payment due to financial hardship or extenuating circumstances. Payment plans or extensions may be arranged if criteria is met.

Reliable electric service is vital for households and businesses alike. Paying your Grays Harbor PUD electric bill promptly provides dependable delivery of this essential utility. The PUD offers flexible options like SmartHub, pay stations, auto-pay, budget billing, and in-person payments to simplify the process. Keep your account current to receive uninterrupted service. Contact customer support if you need assistance – they are available to help customers manage payments and avoid disruption. Working together, we can ensure affordable electric power continues empowering the Grays Harbor community.