It’s important to pay your water bill on time to avoid late fees and service interruptions. The Greater Cincinnati Water Works (GCWW) makes it simple and quick to pay your bill online. We will show you everything you need to know to pay your GCWW bill online in this complete guide.
Getting Started with Online Bill Pay
The first step is signing up for online bill pay through the GCWW website. This allows you to easily view and pay your bills 24/7 without having to mail payments or call in.
To sign up, go to https //mygcwwidoxs.net/authentication/login and click “Sign Up” under the login fields You’ll need to provide some basic information like your GCWW account number, email address, and phone number. The sign up process only takes a few minutes.
Once your account is created, you can simply log in anytime to view your current GCWW bill, see your history of past bills and payments, and make a payment. It’s the fastest and most convenient way to take care of your water bill.
Payment Options
GCWW offers several payment options through their online bill pay system
-
Credit or debit cards: American Express, Visa, MasterCard, and Discover are all accepted. There is a vendor processing fee of 2. 25% per transaction.
-
Electronic Check – Pay directly from your bank account with no processing fee.
-
AutoPay – Set up recurring automatic payments from a credit card or bank account each month. This ensures you never miss a payment.
-
PromisePay – Schedule a future one-time payment date. Useful for postdating checks.
-
Wallet – Securely store payment information for faster checkout in the future.
If you choose the “free Electronic Check” option, you can pay your bill without having to pay any extra fees. Also, AutoPay is a great, easy option if you want to have payments made for you every billing cycle.
Payment Deadlines and Late Fees
Every month, GCWW sends out bills, and payment is due 21 days after the date of the bill. Don’t forget to pay your bill on time to avoid late fees.
If payment is not received on time, a late fee will be assessed based on the total past due amount:
- Balance under $150 = $5 late fee
- Balance $150-$500 = $15 late fee
- Balance over $500 = $25 late fee
Late fees can add up quickly, so make sure to pay on time when using online bill pay. Setting up AutoPay prevents late payments altogether.
Account Management Features
The GCWW online account portal offers useful features beyond just bill review and payment. You can:
-
Update your contact information like phone number or email address
-
View water usage and payment history
-
Sign up for paperless eBills
-
Receive notifications for bills, payments, due dates and more
-
Set budget billing to pay a fixed amount each month
-
Submit meter readings if you have been estimated
-
And more!
Leveraging these features provides greater insight and control over your account. Paperless billing and usage tracking help you conserve resources and stay on budget.
Accessing Online Bill Pay
GCWW offers a few ways to access their online bill payment system:
-
Desktop – Pay bills directly through the GCWW website
-
Mobile – Use the GCWW mobile app for iPhone or Android
-
Mobile Web – Access online bill pay through your mobile browser
This flexibility allows you to manage your account anywhere, anytime – whether at home on your computer or on the go from your smartphone.
Security
When paying bills online, security is a top concern. GCWW utilizes high standards of encryption and security to protect your data. Account passwords can be reset at anytime if you experience suspicious activity.
Some best practices for secure online bill payment include:
-
Maintaining a strong unique password
-
Keeping software and apps up-to-date
-
Using a personal (not public) wifi network
-
Avoiding storing payment information in your browser
-
Monitoring account activity frequently
As long as you take basic security precautions, paying your GCWW bill through their online portal is safe and reliable.
Getting Help with Online Bill Pay
If you have any trouble setting up or using the GCWW online bill payment system, don’t hesitate to reach out for assistance.
You can:
-
Call GCWW Customer Service at 513-591-7700 Monday to Friday 7:30am – 4:30pm
-
Email a customer service representative at [email protected]
-
Refer to the FAQ page on the GCWW website
The GCWW customer support team is available to help walk you through any questions or issues.
Convenience of Online Bill Pay
Paying your Greater Cincinnati Water Works bill online through their web portal or mobile app provides unparalleled convenience and flexibility. You can efficiently manage every aspect of your account 24/7 without ever having to mail payments or sit on hold.
Online bill pay with GCWW means:
-
Quick online sign up and account access
-
View and payment of bills from anywhere
-
Multiple payment methods like credit/debit, eCheck or AutoPay
-
Account management features and paperless billing
-
Top-rated security standards for protection of data
-
Helpful customer service when needed
If you live in the Greater Cincinnati area, signing up for GCWW online account access can make paying your water bill infinitely easier. Avoid late fees, save time, and take control of your account today!
Pay Your Water & Sewer Bill Online
New & Improved Service App
Customer Service Request
Smart911 & CincyAlert
Frequent Requests
Watch CitiCable
Get Involved
Greater Cincinnati Water Works’ billing system down, leaving customers unable to pay
FAQ
How do I pay my Cincinnati water Works bill by phone?
You can also check your balance or pay your bill via our automated self-service phone system by calling GCWW Customer Service at 513-591-7700.
How often do you get a water bill in Ohio?
Most of our water/sewer bills are issued quarterly. For regular water/sewer bills, payment is due within 21 days of the billing date.
Can you pay Cincinnati water Works with a credit card?
Answer: There is now a link in the Customer Portal to our Guest Payment Tool, where you can pay with a credit or debit card. If you would like to pay with a Credit or Debit Card, you may click the link “Looking To Pay By Credit Card?” on the My Account page, which will guide you to our Guest Payment Tool.
How do I pay my Greater Cincinnati Water Works bill online?
Thank you for using Greater Cincinnati Water Works online payment system powered by KUBRA EZ-PAY. This service allows you to make a payment by credit card, debit card, or bank account. Where is my account number? Your account number can be found on your recent bill.
Does Greater Cincinnati Water Works require a down payment?
A down payment may be required. Failure to pay all charges in full by the due date may result in additional fees and the disconnection of your water service. Most Greater Cincinnati Water Works customers are billed quarterly, and you have 21 days from the billing date to pay your bill.
Where can I pay my utility bill in Cincinnati?
In addition, check, cash, and money order payments may be made in person at Kroger located at 5210 State Route 741 or 5100 Terra Firma Drive. The utility bill you receive each month from Greater Cincinnati Water Works (GCWW) reflects your use of 4 services:
What if I can’t pay my gcww Bill?
If you know that you are not going to be able to pay your entire bill by the due date, please contact GCWW Customer Service at 513-591-7700 immediately to see if you qualify for a payment plan. A down payment may be required.
What services are available in Cincinnati?
Auctions for Cincinnati Parks and Recreation’s Fleet and Police Forms and Birth Announcements
