Paying your monthly natural gas bill to the Greater Dickson Gas Authority is easy and convenient with their online bill pay system. You can access your account, view statements, and make secure electronic payments 24/7. This comprehensive guide will walk you through the entire process of paying your Greater Dickson gas bill online in just a few quick steps.
Benefits of Paying Your Gas Bill Online
The Greater Dickson Gas Authority makes paying your gas bill fast and hassle-free. Here are some of the key advantages of using their online bill payment system:
-
It’s fast – Make payments in under a minute anytime day or night. Much quicker than mailing checks or visiting in person.
-
Saves money – Avoid late fees by paying on time electronically. Online payments process instantly.
-
Automatic payments – Set up recurring automatic monthly payments from your bank account
-
Paperless billing – Go green by opting out of mailed paper bills and access statements digitally
-
Payment tracking – Your online account stores payment history and past statements for easy access.
-
Mobile friendly – Pay bills on your smartphone or tablet when on the go.
Step 1: Register for an Online Account
If paying your Greater Dickson gas bill electronically for the first time, you’ll need to register for an online account. It only takes a couple minutes.
Visit the Greater Dickson Gas Authority website at gdga.com and click on “Pay Your Bill” at the top. On the bill pay page, click “Sign Up” below the login fields.
This opens the registration form. Enter your contact details, create a username and password, and input your 10-digit account number from your latest gas bill.
Double check all info entered matches your gas utility account details. Once submitted, your online account will be created.
Step 2: Log In to Your Account
For return visits, simply log in using the unique username and password you set up when registering.
Enter credentials, check “Remember Me” to save your username, and click “Log In.”
If you forget your login info, select “Forgot Password” to reset and receive an email with a new temporary password. Then log in and change it.
Step 3: Select Payment Method
Your account overview page shows your current balance owed. To make a payment, click “Pay Bill” then choose payment method:
-
Credit/debit card – Visa, Mastercard, Discover and American Express accepted. Convenience fees apply.
-
E-check – Free payments directly from your checking account. Input account and routing numbers.
-
Cash – In-person payments can be made at the Greater Dickson Gas office in cash.
-
Mail – Checks can still be sent by mail if preferred. Allow extra time for delivery.
Select your preferred payment method and enter any details required, such as card number or bank account info. The system is fully secure.
Step 4: Enter Payment Amount
Next, specify the payment amount. You can:
-
Pay the full Current Charges balance shown.
-
Choose Other Amount to pay a custom amount.
-
Pay the minimum amount due to avoid late fees while owing the remainder on your next bill.
Review your latest statement if unsure of balance. Paying the minimum due will stop late fees but increase next month’s bill.
Step 5: Submit Payment
Once amount is entered, review the payment details carefully on the checkout screen. Verify that the account, method, and amount are all correct.
If everything looks good, check the box to authorize payment and complete the transaction.
You’ll see a payment confirmation message and receipt number. A confirmation email will also be sent with payment details for your records.
Your gas utility account will instantly update to reflect the payment. And you’re done – it’s that quick and easy!
Payment Tips & Reminders
Keep these tips in mind to manage your account and pay bills efficiently:
-
Log in regularly to monitor usage and charges to avoid surprise bills. Watch for spikes that may indicate leaks.
-
Set up automatic payments to ensure bills are paid on time every month, even when travelling or busy.
-
Update account info if moving or changing banks/cards used for payments.
-
Contact Greater Dickson Gas customer support if you have questions or payment issues.
-
Keep your username and password secure, and change periodically. Use strong, unique credentials.
-
Opt out of mailed paper bills and only access online to save paper and have instant access to statements.
Paying bills is a necessary task. But Greater Dickson Gas makes it incredibly simple and fast by offering online account access, paperless billing, and electronic payments. Follow this guide to pay your Greater Dickson gas bill online easily and avoid late fees!
Propane Gas Levelized Billing Policy
Levelized Billing allows the customers the benefit of paying a more consistent bill amount throughout the year. The monthly levelized bills will generally be higher than the actual usage bill in the summer periods and lower than the actual usage bill in the winter periods. The monthly bill amount will also vary by a modest amount each month because the program recalculates the levelized amount. Levelized Billing will only reconcile if a request from the customer to be removed from the program or if gas service if terminated. Sign up for Levelized Billing Program may be done at any time during the year.
Requirements:
- Residential and small commercial customers only. Homeowners only.
- Cash on Delivery (COD) customers are not eligible
- Customer must have a history of gas service for 12 months at the same service address
- Customer’s account must have a Credit Rating of Excellent, Good or Normal
- Customer’s account must start with a zero balance
- Penalty would apply to levelized amount
If customer fails to pay, service will be discontinued in accordance with the Rules and Regulations of Greater Dickson Gas Authority.
If service is discontinued for nonpayment, customer would have to establish one (1) year of continuous service with a pay rating of Excellent, Good or Normal to reapply for Levelized Billing.
Upon discontinuation of the program, either by the customer or Greater Dickson Gas Authority, customer will be required to pay any past due amounts or amounts owed in arrears at that time.
Payment Locations:
Payment of gas bills can be made at either of our offices located at 605 East Walnut Street, Dickson, Tennessee or 2025 River Road, Clarksville Tennessee. An after hours depository is located within our drive thru at our Walnut Street, Dickson location only. We have Kiosk Pay Stations at both Locations. For your convenience, we also have some banks designated as pay stations. Pay stations accept current bills only.
Those designed locations are:
First Federal Bank
TriStar Bank
The Senior Net program is designed for senior customers who receive a retirement, disability, or survivor’s benefit from social security, or a Veterans Administration Pension, and they receive their monthly income too late to avoid paying the larger gross amount of their bill. To qualify you must be a residential customer and have a satisfactory pay rating and receive your monthly income too late to avoid paying the gross amount of your bill. Also, you must complete a Senior Net Program Application certifying the fixed income is needed to pay your monthly gas bill. Once your application is approved, you will be allowed to pay the net amount of your bill if you must pay after the due date. However, this program does not prevent disconnection of service if you do not pay your bill monthly.
Natural Gas Levelized Billing Policy
Levelized Billing allows the customers the benefit of paying a more consistent bill amount throughout the year. The monthly levelized bills will generally be higher than the actual usage bill in the summer periods and lower than the actual usage bill in the winter periods. The monthly bill amount will also vary by a modest amount each month because the program recalculates the levelized amount. Levelized Billing will only reconcile if a request from the customer to be removed from the program or if gas service if terminated. Sign up for Levelized Billing Program may be done at any time during the year.
Requirements:
- Residential and small commercial customers only.
- Homeowners and rental customers are both eligible.
- Customer must have a history of (1) one year of continuous service.
- Customer’s account must have a Credit Rating of Excellent, Good or Normal
- Customer’s account must start with a zero balance
- Penalty will apply to budgeted amount.
If customer fails to pay, service will be discontinued in accordance with the Rules and Regulations of Greater Dickson Gas Authority.
If service is discontinued for nonpayment, customer would have to establish one (1) year of continuous service with a pay rating of Excellent, Good or Normal to reapply for Levelized Billing
Upon discontinuation of the program, either by the customer or Greater Dickson Gas Authority, customer will be required to pay any past due amounts or amounts owed in arrears at that time
GDGA Video
When will my greater Dickson Gas Authority account balance be updated?
Payments will immediately update your Greater Dickson Gas Authority account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion.
Does greater Dickson Gas Authority cover house piping?
If you got an offer for insurance to cover your home pipes in the mail, it wasn’t from the Greater Dickson Gas Authority and has nothing to do with the Authority. Please call us if you are having problems with your home’s pipes. We will be happy to look at them for free.
Are third party payment aggregators prohibited from submitting payments through the platform?
Commercial payors and/or payment aggregators from outside our Platform are not allowed to send payments through it or use it in any other way, including through web-based, IVR, or CSR interfaces.
Does the Gas Authority work with 3rd parties?
The Gas Authority does not work with 3 rd parties to provide permitting services. Call our main number, 615-441-2830, and ask to speak with the Code’s department to find out how to get a permit for free. We’ve had customer reports that they are receiving text messages claiming to be owed a refund for overpayment.
Does the payment platform accept payments from third party payors?
Prohibited Use: The Platform does not accept payments from third party payors. Utilities and their direct customers who have chosen to use this service are the only ones who can use this payment platform.
