How to Pay Your Greater Johnstown Water Authority Bill Online

Paying your water bill to the Greater Johnstown Water Authority (GJWA) is easy and convenient when you set up an online account The GJWA provides water service to residents of Johnstown, Pennsylvania and surrounding areas Read on to learn how to sign up for online bill pay and manage your account.

Creating an Online Account with GJWA

To get started paying your GJWA water bill online, you first need to create an account on their website:

1. Go to https //gjwaauthoritypaycom,

2. Click “Create Account” in the top right.

3. Enter your account number and CID from your latest bill. These are required to verify your identity.

4. Fill in your contact information like name address, phone number and email.

5. Create a secure username and password.

6. Agree to the terms of use by checking the box.

7. Click “Create Account” to finish set up.

Once your account is created, you can log in anytime to view your balance, make payments, update account details and more.

Navigating the GJWA Online Account Portal

The Greater Johnstown Water Authority online account portal has a simple layout and intuitive navigation. Here are some of the key pages:

• Account Summary: See your current balance, due date, recent bills and payment history.

• Billing History: Access PDF copies of past bills going back 2 years.

• Pay Bill: Make one-time payments or set up autopay.

• My Profile: Update contact info, password, communication preferences.

• Notifications: Set up bill reminders, due date notices, payment confirmations.

Take some time to explore all the options to get familiar with the portal before making your first payment.

Steps to Pay Your GJWA Bill Online

Paying your Greater Johnstown Water Authority bill through the online portal only takes a few quick steps:

1. Log into your account at https://gjwa.authoritypay.com.

2. Go to the “Pay Bill” tab.

3. Select whether you want to make a one-time payment or set up recurring autopay.

4. Enter the payment amount and date.

5. Choose a payment method:

   • Credit/debit card

   • Bank account (electronic funds transfer)

6. Agree to the terms and conditions.

7. Review the payment details and click “Process Payment” to complete.

8. Your account will update instantly and you will receive a confirmation email.

Online payments made before 7 PM ET generally process same day. Log back in later to verify your updated account balance.

Setting Up Automatic Payments

Forgetting about bills and due dates becomes a thing of the past when you enroll in autopay. Here are the steps to set up automatic GJWA bill payment:

1. Login to your online account.

2. Go to “My Profile” and click “Manage Automatic Payments”.

3. Check the box to enable autopay.

4. Choose the date and payment method.

5. Select whether to pay the minimum due, previous bill amount, or fixed amount.

6. Review and submit the request.

Once active, your bill will be paid automatically each period. You’ll also receive email reminders prior to the autopay date. It’s an easy way to avoid late fees!

Payment Methods and Processing Times

GJWA offers several payment methods to provide flexibility:

• Credit/Debit Card: Visa, Mastercard, Discover, American Express. Processes same day if paid before 7 PM ET.

• eCheck: Free direct bank account transfers. Takes 2-3 business days to process.

• In Person: Pay at the GJWA office in cash or check. Credited same day.

• By Phone: Call the GJWA IVR line at 1-855-786-5262 anytime.

• By Mail: Send a check or money order to the remittance address. Allow 7 days for processing.

Choose the most convenient option for you. eCheck and credit/debit payments are fastest for those needing to pay at the last minute before the due date.

Tips for Paying Your GJWA Bill Online

Follow these tips and best practices to ensure success managing your Greater Johnstown Water Authority account online:

• Review your balance weekly so it doesn’t sneak up on you.

• Schedule payments 5-7 days ahead of the due date to avoid late fees.

• Sign up for autopay and bill notifications to stay on top of payments.

• Update your contact information if you move or change phone numbers.

• Avoid paying late to prevent penalties and disruption of service.

• Contact GJWA customer service with any account issues or questions.

• Save your login credentials in a secure password manager.

• Opt in to paperless billing to receive bills electronically.

Paying your water bill online is fast, easy, and convenient with an online GJWA account. Monitor your usage, schedule timely payments, and enable autopay to manage your account stress-free!

Troubleshooting Payment Issues

If you have trouble processing an online payment to GJWA, try these tips:

• Double check all account numbers, expiry dates, and billing information entered.

• Try paying on a different web browser or device in case of technical difficulties.

• Contact your bank if they have recently flagged charges as suspicious or fraudulent.

• Call GJWA customer service for help troubleshooting and processing your payment.

• Attempt mailing a check or paying in person as a workaround.

• Wait an hour or two and try again if experiencing intermittent website errors.

Don’t wait too long before the due date to sort out payment issues. Late fees add up quickly. Use one of the alternative payment methods or call GJWA to make sure your bill gets paid on time if problems persist.

Avoid Late Fees and Service Disruption

Paying your GJWA water bill online helps avoid late payment penalties like:

• Late Fees – 10% fee charged if not paid within 15 days of the due date.

• Interest Charges – 1.5% monthly interest added to overdue balances.

• Shut Offs – Water service may be discontinued with overdue balances.

• Reminder Notices – $10 fee per overdue notice mailed on accounts past due.

• Reconnection Fee – $50 to restore water service after shut off.

You can prevent these fees by:

• Paying at least the minimum due before the due date.

• Setting up autopay to never miss a payment.

• Monitoring your usage and balance regularly.

• Updating contact info to receive reminders.

• Paying past due balances as soon as possible.

Keeping your GJWA account current is important to avoid penalties and keep water flowing to your home. Online account tools make it easier than ever!

Benefits of Paying Your GJWA Bill Online

Paying your Greater Johnstown Water Authority bill online has many advantages:

• It’s fast and convenient – Takes just minutes to log in and pay.

• Payment reminders – Get text or email notices when your bill is ready.

• View usage – Monitor your daily and monthly water usage.

• Paperless billing – Reduce clutter and access bills digitally.

• Payment history – Review past bills and payment dates anytime.

• Autopay – Set and forget bill payments to avoid late fees.

• Account management – Update details, enroll in e-billing, check balance.

• Secure payments – Sensitive data is encrypted.

• Saves money – Avoid late penalties by paying on time.

With an online account, you can take control of your GJWA bill and payment options. It’s the fast, easy way to pay from anywhere!

In conclusion, paying your Greater Johnstown Water Authority bill online is simple and convenient. Just sign up for an account, schedule timely payments, enable autopay, and take advantage of account management tools to avoid fees and keep your water flowing!