The City of Harper Woods provides water utility services to residents and businesses located within the city in Wayne County, Michigan. Customers receive monthly water bills for usage and are responsible for paying on time to avoid penalties. This comprehensive guide covers everything you need to know about understanding, managing, and paying your Harper Woods water bill.
Review and Understand Your Water Bill
Water bills in Harper Woods are issued monthly and are typically due 20 days after the billing date. Carefully review your bill to ensure accuracy:
- Account number and service address
- Current meter read and usage in gallons
- Water rates for the billing period
- Sewer charges based on winter average water usage
- Infrastructure fees and surcharges
- Account balance, payments received, amount due
- Due date and late payment penalties
Compare usage to previous bills to spot any irregular spikes that may indicate leaks or other issues. Contact the water department with any bill questions before the due date.
Ways to Pay Your Harper Woods Water Bill
The City of Harper Woods offers several convenient payment options:
Pay Online
The fastest and easiest way to pay is through the city’s online payment system, Register your water account on the website to pay by credit/debit card or e-check,
Pay by Phone
Call 877-253-3686 to use the automated phone system and pay with your card. Have your account number ready
Pay by Mail
Detach the payment stub from your paper bill and mail with a check or money order to PO Box 876, Harper Woods, MI 48225. Allow 5-7 days for delivery.
Pay in Person
Bring your water bill to City Hall at 19617 Harper Ave to pay with cash, check, or card during business hours A drive-thru window is also available.
Enroll in AutoPay
Sign up through the online payment system to have your water bill paid automatically each month from your bank account. This ensures on-time payment.
Pay at CheckFreePay Locations
Take your water bill to a CheckFreePay payment location like Kroger, Meijer, Walmart, and more to pay with cash or card. Convenience fees apply.
Avoid Late Fees and Penalties
Water bills in Harper Woods are due 20 days after the billing date. A 10% late penalty applies to any unpaid balance remaining after the due date.
Make payments by the due date to avoid late fees and maintain positive standing on your water account. The city will work with residents facing financial hardship to set up payment plans and avoid water shut-offs.
Enroll in Paperless Billing
Go paperless by signing up for e-bills through the online payment system. You’ll receive email notifications when new bills are ready to view and pay online. This saves paper and ensures prompt receipt of bills.
Keep your contact information updated with the water department, especially your email address for paperless billing notifications. Update details through the online account portal.
Payment Assistance Programs
Harper Woods offers the following assistance programs to help qualified low-income residents pay water bills:
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Water Residential Assistance Program (WRAP) – Reduces bill up to $300 annually
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Dollar Works – Provides matching dollar credits up to $350 annually
Contact the water department to learn more about eligibility and applying for these water bill assistance programs. Help is available for those struggling to pay.
Dispute Incorrect Water Charges
If your water bill contains charges you believe are inaccurate, contact the City of Harper Woods water department right away to dispute the bill. Issues like leaks, meter misreads, and billing errors can occur.
The city will investigate disputed bills and make any necessary corrections or credits to your account. Be sure to pay any undisputed portion of your bill on time while the dispute is researched to avoid late fees.
Avoid Water Shutoff with Proper Payment
Failure to pay water bills in full and on time can eventually result in water service shutoff. Harper Woods will issue written shutoff notices giving customers time to pay before disconnection.
Avoid fees and major inconvenience by keeping your water account balance current. Setting up an approved payment plan can help avoid shutoffs if you fall behind. Maintain positive standing and essential water service by paying on time every month.
Staying on top of your City of Harper Woods water/sewer bill ensures you avoid late fees, maintain a positive payment history, and prevent costly service disruptions. Use available online, phone, mail, and in-person payment options to easily pay your bill every month by the due date.
Paid Waterbill in pennies
FAQ
What county is Harper Woods, MI?
Wayne CountyHarper Woods is a city in Wayne County in the U. S. state of Michigan. Harper Woods is an inner-ring suburb of Detroit. It is about 9 miles (14 km) north and east of Detroit. 5 km) northeast of downtown Detroit.
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