The Water Residential Assistance Program (WRAP) is a two year program that provides funding to eligible, low-income households to assist with water bills, water conservation, and self-sufficiency initiatives.
See below for service areas and more information on how to apply! Wayne Metro helped me to pay down my $3,000 water, and instead of my monthly bill being $140 and higher, it is now only $46 per month or lower, which is very affordable. It was a true blessing that I learned about the WRAP Program in 2015 when it first rolled-out. Wayne Metro is a lifesaver.
Paying your water bill is an essential responsibility as a resident of Hazel Park, MI. The city provides water service to homes and businesses, billing customers monthly. You must pay your Hazel Park water bill by the due date to avoid penalties and ensure uninterrupted service This comprehensive guide explains how to view and pay your Hazel Park water bill through available options.
Understanding Your Hazel Park Water Bill
Hazel Park water bills are mailed out monthly and reflect your usage over the previous billing cycle Review your bill carefully to understand the charges and confirm your due date, Key bill details include
- Account number
- Service address
- Billing date
- Previous balance
- Water usage in gallons
- Sewer usage in gallons
- Current water and sewer charges
- Miscellaneous fees or credits
- Total amount due
- Due date
Bills are typically due around the 25th of each month. The due date will always be prominently displayed on your statement.
When is My Hazel Park Water Bill Due?
Your Hazel Park water bill is due on the due date listed on your monthly statement, generally around the 25th of the month.
If the due date falls on a weekend or holiday, payment is still due on that specific date to avoid late fees. Payments cannot be delayed to the following business day.
To avoid late charges, pay your water bill in full by the due date every month without fail. Mark your calendar as soon as you receive your bill as a reminder.
How to Pay Your Hazel Park Water Bill
Hazel Park offers several payment options for customers to pay their water bill conveniently:
-
Online – Pay via online portal 24/7 using debit/credit card or eCheck. A third-party convenience fee applies to card payments.
-
Phone – Call toll-free automated payment line anytime and pay by electronic check at no charge or by card with convenience fee.
-
Mail – Send check or money order using provided return envelope to payment processing P.O. Box. Allow 7-10 days for processing.
-
In Person – Visit City Hall office during business hours to pay by cash, check or money order. After hours, use exterior drop box to leave payments.
-
Auto Pay – Enroll in monthly automated bank draft from your account on your bill’s due date. Still receive paper bill each month.
Submit your payment early enough to ensure it’s received by the due date. Processing times vary per method.
Paying Your Water Bill Online
For fast and secure online payments 24/7, the City of Hazel Park offers an online bill pay portal through Invoice Cloud.
To pay online:
-
Visit www.hazelpark.org and click on “Pay Water Bill Online.”
-
Enter your account number and access code from your water bill statement.
-
Select “Login” and your account dashboard will display.
-
Choose “Pay Bill” and enter payment details for one-time payment or AutoPay enrollment.
-
Receive emailed receipt after paying by card or eCheck.
Online payments offer convenience but do incur a third-party fee which is the responsibility of the cardholder. There are no fees for eCheck payments.
Paying Your Water Bill by Phone
For fast automated phone payments, call the City of Hazel Park’s toll-free payment line at 1-833-684-3312 anytime. You will need your account number ready.
Follow prompts to enter your payment info and pay by:
-
Electronic check at no charge
-
Visa, MasterCard or Discover with applicable third-party convenience fees
Save the phone payment number in your contacts for quick access each month. Phone payments offer a fast, simple billing solution.
Paying Your Water Bill by Mail
To pay your Hazel Park water bill by mail, submit your check or money order along with the payment stub from your bill in the provided return envelope. Send to the payment processing P.O. Box address printed on your statement.
Allow 7-10 days for mailed payments to be received and processed to avoid late fees. Do not mail cash – checks or money orders only.
Monitor your account online to confirm your mailed payment was applied properly by the due date.
Paying Your Water Bill in Person
You can pay your water bill in person at Hazel Park City Hall located at 111 E. Nine Mile Rd. City Hall office hours are Monday-Thursday, 8:30AM to 5:00PM.
In-person payment options include:
- Cash payments
- Check payments
- Money order payments
An after hours exterior drop box is also available to leave check or money order payments when City Hall is closed. Payments are collected and processed the following business day.
What if I’m Unable to Pay My Water Bill on Time?
If you are unable to pay your water bill by the due date, quickly contact the Hazel Park water department at 248-546-4076 to explain your situation and request an extension. While extensions are not guaranteed, the city will work with residents facing financial hardship.
You can also discuss payment plan options to pay your balance over an agreed upon period of time. And assistance programs may be available for low income residents – call 211 to learn more.
What are the Consequences of Paying Late?
Paying your Hazel Park water bill late results in a 10% late fee applied to your account. Ongoing late payments negatively impact your account standing and could eventually lead to water service interruption if your account remains delinquent.
To restore service after a shut off, you must pay the past due balance PLUS a $75 shut off/turn on fee. Avoid these penalties by paying on time every month. Communicate immediately with the water department if you anticipate falling behind on payments before your service is impacted.
Can I Receive Bill Reminders?
Yes, to help avoid late fees, Hazel Park provides both email and phone bill reminders:
-
Email Reminders – Receive automatic email 5 days before your due date if signed up for paperless eBills.
-
Phone Reminders – Get automated phone call the evening that your bill is due if not yet paid.
Use these alerts to your advantage and pay on time! Also log in to your account regularly to check your balance.
Tips for Managing Your Water Account
Follow these tips for staying on top of your City of Hazel Park water account:
- Review your usage and charges monthly when bill arrives
- Pay your balance by the due date every month
- Enroll in autopay or paperless billing for convenience
- Update account information if your phone/address changes
- Contact city immediately if you expect to miss a payment
- If moving, request final bill and provide forwarding address
Making on-time payments should be a top priority to maintain access to this vital service. Reach out for assistance if needed before your account becomes delinquent.
Key Takeaways of Paying Your Hazel Park Water Bill
As a Hazel Park water customer, paying your bill fully and on time is essential. Key tips include:
- Carefully review your monthly bill and due date
- Pay by the due date to avoid late fees
- Use online, phone, mail, or in-person payment options
- Enroll in reminders to get due date alerts
- Ask about assistance if facing financial hardship
- Contact the water department immediately with account issues
Responsible account management ensures ongoing water service vital to your home or business. Pay on time and seek help early on if needed.
Wayne, Monroe, and Washtenaw WRAP Communities
Highland Park
If you live in any of the areas listed within Wayne, Monroe, or Washtenaw County Communities, you can fill out the Water Self Sufficiency application today!
*Detroit residents in need of water assistance may apply if eligible for the DWSD Lifeline Plan*WRAP Flyer
Wayne Metro’s COVID Response Programs
The Water Residential Assistance Program (WRAP) is a two year program that provides funding to eligible, low-income households to assist with water bills, water conservation, and self-sufficiency initiatives.
See below for service areas and more information on how to apply! Wayne Metro helped me to pay down my $3,000 water, and instead of my monthly bill being $140 and higher, it is now only $46 per month or lower, which is very affordable. It was a true blessing that I learned about the WRAP Program in 2015 when it first rolled-out. Wayne Metro is a lifesaver.
2023 April — NEW WATER BILLS
FAQ
How much is the water bill in Hazel Park?
The city bills water by usage called “units”. A unit is 100 cubic feet of water or 748 gallons of water. From July 1, 2024, to June 30, 2025, the least amount of money you have to pay for water and sewer is $28 for two units, or 1496 gallons. 24. 2023 Residential Rates: Water = $ 6. 91 Sewer = $ 7. 21 Totaling $ 14. 12 per unit.
How to check a water bill?
NCWSC encourages you to query and pay your water bills through our USSD code *888#. For any concerns regarding our services, reach out to our customer support on +254724253582.
What is Hazel Park, MI known for?
Hazel Park offers its own unique, small town charm in a lively urban setting. Friendly neighborhoods, tree-lined streets and friendly mom-and-pop shops make up the community. Hazel Park offers immediate access to Metro-Detroit’s businesses, attractions, sporting events and night life.
What is Hazel Park City Water Department?
Find 2 external resources related to Hazel Park City Water Department. The Hazel Park City Water Department runs the public water system. It is a utility company based in Hazel Park, MI. People in Oakland County can get clean water from the tap thanks to the Water Department, also known as the Water Utility.
Does Hazel Park offer payment plans?
The metering equipment may need to be repaired. Since the inception of Monthly Billing, the City of Hazel Park does not offer payment plans. Customers who got a high water bill because of a plumbing problem (broken pipes, failed hot water tanks, etc.) may be able to get the city to lower their bill. ).
Are water bills available in Hazel Park?
People in the City of Hazel Park can now see their water bills and get basic tax and assessment information on taxable properties. If you have read and agree to the above comments and disclaimers click the “I Agree” button below.
Does city of Hazel Park (Mi) accept doxo payments?
For all of its services, including Water, the City of Hazel Park (MI) Water Department takes payments through doxo.
Where does the water in Hazel Park come from?
The Hazel Park Water Department collects water from the Detroit River situated within the Lake St. Clair, Clinton River, Rouge River, Ecorse River, watersheds in the U. S. and parts of the Thames River, Little River, Turkey Creek, and Sydenham watersheds in Canada.
How do I stop water service in Hazel Park?
Fill out the Stop Service Form on the Hazel Park Water Department’s website to stop getting water in Hazel Park and stop being billed for it. The process usually takes just two business days.
