The LIHEAP and WAP programs help pay for heating, cooling, and home weatherization. Learn if you are eligible and how to apply. And get help if your utilities were disconnected.
Having trouble paying your monthly electricity bill in Florida? You’re not alone. With the rising costs of living, many Florida residents find themselves struggling to keep up with their utility bills. The good news is there are programs and resources available to help qualified low-income households pay their light bills in Florida. This article will explain who offers bill pay assistance in Florida, how to qualify, and how to apply.
Who Offers Help for Florida Electric Bills?
There are three main sources of bill payment assistance for Florida residents:
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Federal Government – The federal Low Income Home Energy Assistance Program (LIHEAP) provides funding to states to help low-income households with their energy bills. Florida uses LIHEAP funds to assist with electric bills.
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Utility Companies – Most major utility companies in Florida offer special low-income rates or payment assistance programs, These vary by provider but help offset costs for qualifying customers
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Non-Profits/Community Agencies – Local non-profits and community action agencies often have “Project Care” or similar funds to help households in crisis situations pay utility bills.
So between federal, utility company, and community programs, there are multiple options to receive help with Florida electric bills.
Who Qualifies for Florida Electric Bill Assistance?
The main eligibility factors for electric bill assistance in Florida are:
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Income – Your household income must fall below a set percentage of the Federal Poverty Level (FPL), usually 150% to 200% of FPL
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Household Size – Larger households can qualify at slightly higher income levels
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Vulnerable Households – The elderly, disabled, families with young children often receive priority.
So a family of 4 earning $40,000 a year or less would likely meet income requirements for electric bill assistance based on common program guidelines. Larger families may qualify at slightly higher incomes.
How Much Bill Assistance is Available in Florida?
The amount of electric bill assistance available in Florida depends on the specific program:
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LIHEAP – Provides a few hundred dollars per year, with crisis funds up to $800 for households in jeopardy of disconnection.
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Utility Company Programs – Discounts around 25% off the monthly bill. Some utilities offer one time crisis grants.
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Non-profit Funds – Typically $100 to $500 one time per year for households facing disconnection.
So in total, low-income families can potentially receive $500 to over $1000 per year in electric bill assistance from the various programs combined.
How Do I Apply for Florida Electric Bill Help?
Applying for electric bill assistance involves contacting either your utility provider or local community action agency:
Utility Company
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Call your utility company and ask to apply for low-income assistance.
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They will collect details on your household income, size, vulnerability status.
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If approved, discounts or credits will be applied directly to your electric account.
Community Action Agency
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Find your local CAA using the Florida LIHEAP provider list.
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Ask to apply for LIHEAP or emergency utility assistance funds.
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They will assist with the application and documentation process.
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Any bill assistance will be paid directly to your utility provider.
So applying is a straightforward process of contacting your utility company and/or local community action agency for help. Providing documentation of household income, size, and vulnerability will help expedite the process.
What Documentation is Needed When Applying?
Typical documentation required for electric bill assistance includes:
- Photo ID for the primary account holder
- Current utility bills
- Proof of income (pay stubs, SSI/SSDI letters, etc)
- Social security cards for all household members
- Birth certificates for children
- Medical eligibility documentation if disabled
Having these documents ready will help speed up the application process. Both utility companies and local agencies can process applications with the above documentation.
What if I’m Facing Disconnection of Service?
If you have received a disconnection notice or your service is already disconnected, immediately contact:
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Your utility company to request an extension or make a payment plan. Avoid disconnection fees if possible.
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2-1-1 United Way Helpline to be referred to emergency utility assistance.
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Local community action agency for crisis LIHEAP funds.
Act quickly if facing disconnection, as reconnection fees can be expensive. Emergency bill assistance funds can help avoid discontinuation of service while long term payment plans get established.
Can I Receive Help with Deposits or Reconnection Fees?
Some bill assistance programs in Florida can help with power reconnection fees or requiring new utility deposits:
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LIHEAP Crisis Funds – May help cover reconnection fees and security deposits.
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Utility Company Arrearage Forgiveness – Some will waive deposit or fee if enrolling in special payment programs.
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Local Charities – May help cover reactivation charges in crisis situations.
So be sure to inquire about covering fees when contacting assistance programs if your service was recently disconnected.
Are There Any Free Energy Efficiency Upgrades Available?
Low-income households may also qualify for free energy efficiency upgrades to help reduce their ongoing power bills:
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Weatherization Assistance Program – Provides insulation, LED lights, appliance upgrades to reduce energy costs.
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Utility Company Home Energy Assessments – Assessments identify areas for efficiency upgrades and repairs.
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Energy Efficiency Kits – Some utilities provide FREE kits with efficient lights, faucet aerators, power strips.
These programs help lower power usage, which then lowers the monthly electric bill. Reduced consumption saves money over the long run.
Other Tips to Lower Florida Power Bills
Along with financial assistance, households can take other steps to reduce their monthly electric costs:
- Maintain AC units and change filters regularly
- Set thermostat higher in summer, lower in winter
- Wash clothes in cold water, hang dry when possible
- Unplug devices and electronics when not in use
- Use power strips to cut phantom load
- Replace old appliances and lights with ENERGY STAR models
- Use curtains, blinds to block sun in summer and insulate in winter
Making some simple no-cost or low-cost adjustments around the house can lead to measurable savings on electric bills each month.
Find Assistance for Other Utility Bills
The resources listed in this article focus primarily on electric bill assistance. But many of the same programs also help qualified households pay for other utility expenses:
- Natural gas/propane heating bills
- Water and sewer bills
- Garbage collection fees
- Telephone/internet bills
So when contacting assistance providers, be sure to inquire
Find out if you are eligible for WAP and apply
For home improvements that save money on energy, you may qualify for help through the Weatherization Assistance Program (WAP).
Your eligibility for weatherization assistance depends on your income. Or you may qualify if you already receive benefits through a federal assistance program such as Temporary Assistance for Needy Families (TANF) or Supplemental Security Income (SSI). To see if you are eligible and how to apply, contact your states WAP office.
Find out if you are eligible for LIHEAP and apply
The Low Income Home Energy Assistance Program (LIHEAP) can help you pay your heating or cooling bills or get emergency services during an energy crisis.
You may be eligible for help with your energy bills based on your income. See if you qualify, how to apply, and where to get more information.
Help with electric bills can be tricky to get
FAQ
What if I can’t pay my FPL bill?
The process for getting a payment plan is as follows: We will check your FPL account to see if a short-term payment plan can be made available. If your account is eligible, we will offer you an extended date to pay your bill.
What is the Florida financial hardship program?
People and married couples without minor children can get help from the Adult Emergency Financial Assistance Program (AEFAP). This program gives money to help stop evictions, foreclosures, and unhealthy living conditions, as well as things to keep people working.
What is 211 utilities assistance in Florida?
You can call Florida 211 at any time for free and get connected with a wide range of social services and resources, such as food, housing, help with paying your bills, health care, transportation, child care, jobs, mental health crises, disaster information and help, and more.
How much does LIHEAP pay in Florida?
To get Regular assistance, a household can only apply for it once every 12 months on a current utility bill. The benefit range is $400 – $1,350 per household depending on family size and income.