Living in Holly Springs, North Carolina comes with the responsibility of paying your monthly utility bill. This bill covers important services like water, sewer, electricity and more. Knowing your options for paying this bill easily and on time is crucial for every Holly Springs resident and business owner. In this comprehensive guide, we’ll walk through everything you need to know about paying your Holly Springs utility bill.
Overview of Holly Springs Utility Billing
The Town of Holly Springs handles utility billing for residents and businesses located within the town limits This covers services like
- Water
- Sewer
- Garbage collection
- Recycling
The Finance Department at Holly Springs Town Hall is in charge of billing. Bills are sent out once a month and are usually due on the 20th of every month.
Late payments are charged fees and penalties, so it’s important to pay your bill on time every month. If you’re having trouble paying, the town does offer payment plans and extensions.
You’ll need to open a utility account with the town of Holly Springs when you first move there. This requires a small deposit and submitting contact information. When you open an account, you can also set up automatic payments and paperless billing.
Ways to Pay Your Holly Springs Utility Bill
The Town of Holly Springs offers several convenient payment options:
Online Payments
The easiest way to pay your utility bill is online through the payment portal on the town’s website You can pay using e-Check, Visa, MasterCard or Discover
To use the online payment system, you’ll first need to establish an account on the portal. This allows you to store payment information and view past bills.
There is also a “Quick Pay” option that doesn’t require an account. You simply input your account number and payment info each time you pay.
Phone Payments
Call the utility billing phone line at 919-577-3111 and select option 3 to make a payment over the phone. You’ll need to have your account number handy.
Mail-In Payments
To pay your bill, you can mail a check or money order to the address on the bill. Make sure you give it enough time to get there by the due date.
In-Person Payments
Visit the Finance Department office on the first floor of Holly Springs Town Hall to make a payment in person. You can pay by cash, check, money order or credit card when paying in person.
Drive-Thru Drop Box
There is a secure drop box located in the parking lot on the side of town hall. Place your check or money order in an envelope with your bill stub and drop it in the box. No cash payments are allowed in the drop box.
Payment Policies and Deadlines
Utility bills in Holly Springs are due around the 20th of each month. If your payment is late, you’ll incur a late fee that gets added to your next bill.
If your account becomes delinquent, your utilities could be disconnected. This comes with a $50 disconnection fee that must be paid before service is restored. It can take 1-2 business days to restore service once the past due amount has been paid.
The Town of Holly Springs does offer payment extensions if you are facing financial hardship. You’ll need to contact the utility billing office to set up a payment plan.
Auto-draft and paperless billing are great ways to avoid late fees. With auto-draft, your bill gets paid automatically each month on the due date. Paperless billing ensures you get reminder emails about upcoming bills.
Assistance Programs for Utility Bills
If you are struggling to keep up with utility payments each month, there are assistance programs available:
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Payment arrangements – Contact the town to set up a payment plan that works for your budget.
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LIEAP – The Low-Income Energy Assistance Program provides federal funding to help cover energy bills.
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CFPUA HELP Program – This program through Cape Fear Public Utility Authority also provides bill payment assistance.
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Salvation Army – The Salvation Army offers limited emergency utility bill assistance.
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United Way – Reach out to United Way for referrals to organizations providing utility assistance.
Be sure to reach out for help if you are facing disconnection. The town wants to work with you to maintain your utility services.
Tips for Managing Your Holly Springs Utility Bill
Here are some tips to keep your utility bill affordable each month:
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Conserve water and electricity in your home to reduce usage charges.
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Request a billing audit if you see unusual spikes or high charges.
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Use budget billing to get the same bill amount each month.
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Check for leaks and faulty appliances that could be driving up bills.
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Use the town’s API portal to analyze your daily consumption.
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Ask about available rebates for upgrading to high-efficiency appliances.
Staying on top of your Holly Springs utility bill ensures your water, sewer and power stay on. Follow this guide to explore all your payment options and make sure your bill gets paid on time every month. Reach out to the billing department if you ever have questions or need assistance.
Holly Springs Utility District bill is now signed into law
FAQ
Where do holly springs get water?
The Town of Holly Springs purchases water from the Cape Fear River, which is treated at Harnett County’s Regional Water Treatment Plant. The Town also has water line connections to Cary and Apex in case of emergencies.
Who is the general manager of Holly Springs Utility Department?
How do I contact the town of Holly Springs?
What’s new at Holly Springs utility department?
NEW OUTAGE/TROUBLE REPORTING NUMBER Holly Springs Utility Department has recently contracted with Cooperative Response Centers (www. crc. coop) for after-hours and overflow call handling and dispatching. While the old, local numbers will continue to operate, their capacity to forward calls is limited.
How do I pay my hot springs municipal utilities bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Hot Springs Municipal Utilities (AR). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account.
Can I send a utility bill to the village of Holly?
The Village of Holly does not forward utility billing postcards through the United States Postal Service. They do, however, allow the installation of a secondary water meter outside for non-potable water use, like watering plants or sprinkling your lawn.
How do I pay my utility bill?
Visit the Finance office on the first floor of Town Hall at 128 South Main St. to pay by cash, check, money order, Visa, MasterCard, or Discover. Pay your bill and put your payment (checks only, no cash) in a sealed envelope. Drop them off at the silver drop box in the parking lot next to Town Hall on the side. Read through your options to pay your utility bill.
