How to Pay Your Horry Electric Bill Online: A Step-by-Step Guide

It’s easy and quick to stay on top of your payments when you pay your Horry Electric bill online every month. This complete guide will walk you through the whole process of paying your Horry Electric bill online, from setting up your account to making recurring payments. With just a few clicks, you can see your current charges, account history, and make a payment without ever leaving your house.

The Benefits of Paying Your Horry Electric Bill Online

• Quick and easy—it only takes minutes to pay online once your account is set up. You don’t have to drive to a store or stand in line to pay.

• Pay anytime, anywhere – As long as you have an internet connection, you can log in and pay from your computer, smartphone, or tablet – at home or on the go

• Keep track of payment history – Your online account stores past bills and payments so you can review your history at any time.

• Set up automatic payments—You can set up recurring payments to happen every month, which will make sure you always pay your bill on time.

• Get paperless billing—choose not to get paper bills mailed to you and instead view and pay your bills online to cut down on clutter and waste.

Step 1: Create Your Online Account

To get started paying your Horry Electric bill online, you’ll first need to set up your online account.

• Go to Horry Electric’s website and click on “My Energy” at the top of the page.

• On the login page, click the “New User” button.

• Fill out the registration form with your account number, name, service address, email address, and phone number.

• Create a username and password. Be sure to choose a password you can remember easily.

• Agree to the terms of use and click “Create Account”.

• Check your email inbox for a message from Horry Electric containing a verification code. Enter this code on the website to complete your registration.

Once your account is created, you can start using online bill pay immediately.

Step 2: View and Pay Your Bill

• Go to Horry Electric’s website and click “My Energy” to log into your account.

• Your current balance due will be shown. Click “View Bill Details” to see a breakdown of the charges.

• To make a payment, click the “Pay Now” button. You’ll be taken to a secure payment page.

• Enter your payment amount. You can pay the full balance, make a partial payment, or pay a custom amount.

• Select your payment method. Options include credit/debit card, checking account, or savings account.

• Enter your payment information and submit the payment.

• You’ll receive a confirmation page and email when the payment goes through successfully.

Paying your bill through the online portal is just as simple every month. Log in anytime to view your new balance and make a payment.

Step 3: Set Up Recurring Payments

For maximum convenience, you can enable automatic recurring payments through Horry Electric’s online system. This way your bill gets paid on time without you having to do anything.

To set up recurring payments:

• Log into your Horry Electric account and click on “My Profile“.

• Under “Payment Settings“, check the box next to “Recurring Payment“.

• Choose the payment amount. You can pay the full balance due each month or a custom fixed amount.

• Select the date you want payments to be processed each month. Try to pick a date after your bill generates but before the due date.

• Enter your payment method information. This can be a bank account or credit/debit card.

• Review the terms and agree to enable automatic payments.

• Don’t forget to click “Save” at the bottom of the page.

Your recurring payments will now be setup. The amount will be automatically deducted from your account each month on the date you specified. You can log in to view upcoming scheduled payments or cancel/change the recurring setup at any time.

Other Online Account Management Options

The My Energy online portal offers several other useful features beyond just bill pay:

• Paperless billing – Go paper-free by enabling electronic billing only.

• Payment history – Review past bills and payments for up to two years.

• Usage history – Track your monthly electricity usage over time.

• Update profile – Change your account information and settings.

• Outage alerts – Get notifications of power outages impacting your area.

• Bill analysis – See how your usage compares to previous months and view cost breakdowns.

Take advantage of these tools by logging into your Horry Electric account online or through the mobile app. Managing your electric account has never been more simple and convenient.

Paying Your Horry Electric Bill by Other Methods

While paying online is usually the easiest way for most customers, Horry Electric does offer several other payment options:

• By phone – Call 843-369-2211 to use the automated phone payment system.

• In person – Visit a Horry Electric office during business hours to pay by cash, check or money order.

• Mail – Send a check or money order along with your payment stub to Horry Electric’s mailing address.

• Bank – Make a payment at certain banks located throughout Horry County.

• Kiosk – Use the 24/7 self-service kiosk located at Horry Electric’s office drive-thrus.

• Bank draft – Sign up to have your bill amount automatically drafted from your bank account each month.

For specific locations, hours and instructions on these other payment methods, check the Horry Electric website.

Get Help with Your Horry Electric Account

If you ever have trouble setting up your online account, making payments, or managing your Horry Electric service, assistance is available:

• Call Horry Electric’s customer service line at 843-369-2211 Monday through Friday from 8:00AM to 5:00PM.

• Send an email to [email protected] and a representative will get back to you promptly.

• Use the live chat feature on Horry Electric’s website during business hours for instant answers to your questions.

• Visit one of Horry Electric’s local offices in Conway or Socastee and speak to staff in person.

Horry Electric’s team is always happy to help you troubleshoot any account issues or walk you through using their online bill pay system.

Paying Your Electric Bill Online is Easy with Horry Electric

Hopefully this guide provided everything you need to know about setting up online bill pay with Horry Electric and managing your electric account online. Paying your bill through their My Energy portal is incredibly quick and convenient.

With just a few minutes each month, you can stay on top of your electric payments and avoid late fees – all without leaving home. So take advantage of Horry Electric’s digital tools and streamline your monthly bills today!