Use the links below to see the progress of two of the major construction zones that are a part of the Lake Ouachita Water Supply Project: the new water treatment plant and the intake site at Blakely Mountain.
You can watch a live stream of the New Water Treatment Plant or scroll through or skip back through videos that are taken every 30 minutes. Watch videos of the Blakely Mountain Intake Site that were taken every 30 minutes while the Lake Ouachita Water Supply Project was being built.
The Lake Ouachita Water Supply Project blog is updated with news items relating to the project…
As a responsible renter or homeowner, you need to make sure you pay your utility bills on time every month. Customers can pay their water, sewer, sanitation, and stormwater bills in person, online, or over the phone, which is all very convenient for the City of Hot Springs. This article will explain the different ways to pay and give you advice on how to set up and manage your online bill pay.
Overview of Hot Springs Municipal Utility Billing
The City of Hot Springs Utility Billing Services department is in charge of billing and collecting payments for the city’s water, sewer, sanitation, and stormwater services. Bills are sent out every month and are usually due on the 20th of every month.
There are around 15000 active utility accounts in Hot Springs. Customers include both residents and commercial businesses located within the city. The Utility Billing Services department processes around 130000 utility bill payments each year.
Utility rates are set by the Hot Springs Board of Directors and include a fixed monthly charge plus volume-based fees for water and sewer usage. Garbage collection and stormwater management also have a fixed monthly charge.
Paying Your Bill Online
The fastest and most convenient way to pay your Hot Springs utility bill is online through the city’s website. Below are the two options for online payment:
1. Utility Billing Services Login Page
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You can set up safe access to your personal account through this online portal. You can see old bills, make one-time payments, set up recurring payments, and change how you pay once you’re logged in.
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To get started visit Utility Billing Services Login Page and click “Register” to set up your account access. You’ll need your utility account number from your monthly bill.
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Accepted payment methods include credit card, debit card, and eCheck. Visa, MasterCard, Discover, and American Express cards are accepted.
2. One-Time Payment Website
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You can make secure one-time payments through the city’s website without logging in. This is useful if you just need to pay your current bill and don’t want to register for an account.
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Visit One-Time Payment and enter your utility account number and payment info.
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The same credit/debit cards and eCheck are accepted for one-time payments.
Paying by Phone
For a toll-free payment line, call 1-888-242-6632 if you’d rather pay your bill over the phone. This automated payment system is open 24 hours a day, seven days a week, and takes eChecks, Visa, MasterCard, and Discover.
There are no additional fees to use the phone payment system. Just have your utility account number and payment info ready when you call.
Paying In Person
For those who prefer in-person bill payment, you can visit the Utility Billing Services office at 324 Malvern Ave, Hot Springs, AR 71901. Their office hours are Monday-Friday, 8am-4:30pm.
Be sure to bring your current utility bill to ensure proper crediting of your account. The office accepts cash, checks, Visa, MasterCard, Discover, and American Express cards for walk-in payments.
Paying by Mail
To pay your utility bill by mail, detach the payment stub from the bottom of your bill and enclose it along with your check or money order (do not mail cash). Payments should be mailed to:
Utility Billing Services
P.O. Box 3830
Hot Springs, AR 71914-3830
Mailed payments are credited to your account once received and processed. Allow 5-7 business days for your mailed payment to reach the utility billing office.
Setting Up Automatic Payments
For maximum convenience, consider enrolling in automatic monthly payments through the online bill pay system. This allows your utility bill to be paid automatically each month directly from your bank account or credit card.
Here are the steps to set up automatic payments:
Bank Account (ACH)
- Download the ACH authorization form
- Fill out with your account details and attach a voided check
- Mail form to Utility Billing Services at above PO Box
Credit/Debit Card
- Register and log into your online account
- Click on “Payments” then “Credit Card Enrollment”
- Enter your card details and confirm the terms
- Your bill will now be paid automatically each month
Automatic payments provide peace of mind knowing your utility bill is always paid on time. You can cancel or edit the automated payments at any time through your online account.
Tips for Managing Online Payments
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Check that your utility account number, name, and address match your monthly paper bill to avoid issues with online payment processing.
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Keep your payment information like bank account and credit card numbers up-to-date in your online account profile.
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Set payment reminders a few days before your bill’s due date to avoid late fees.
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Review payment history and statements in your online account frequently to catch any discrepancies.
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Contact Utility Billing Services if you need to update account and contact information or are moving/closing your account.
Paying your utilities on time should be quick and painless. The City of Hot Springs offers multiple options for secure online payments, over the phone, by mail, or in-person. Setting up automatic monthly payments provides added convenience. Be sure to keep your account information current and follow up on any payment issues promptly. Responsible utility bill payment makes for one less headache as a Hot Springs resident or business owner.
City News: New Utility Billing
How do I make a payment at Hot Springs municipal utilities?
You can create a new account on the Hot Springs Municipal Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account . Want to pay without an account? You can make a one-time payment without creating an account.
Does hot springs have an online bill payment system?
Hot Springs Municipal Utilities offers an online bill payment system that allows customers to view their account balances and pay their bills electronically. This convenient service can be accessed through the City of Hot Springs official website at www. CityHS. net. Key features of the online bill pay system include.
Who is Hot Springs municipal utilities (AR)?
Hot Springs Municipal Utilities (AR) is a utilities provider in Hot Springs, Arkansas. They offer essential services such as electricity, water, and wastewater management to the local community. Common questions, curated and answered by doxo, about paying Hot Springs Municipal Utilities (AR) bills.
How do I pay my hot springs water bill?
To pay your water bill by phone: The automated phone payment system is available 24/7. Fees may apply for credit/debit card and electronic check payments. If you prefer to mail in your payment the old-fashioned way, the Hot Springs Water Department accepts check or money order payments by mail. To pay by mail:
Can doxo process Hot Springs municipal utilities (AR) payments?
Yes, doxo can process any Hot Springs Municipal Utilities (AR) payment, including for Water & Sewer and others. Someone added Hot Springs Municipal Utilities (AR) to the directory. Do you work for them? Enroll in the doxo bill pay network to activate direct electronic payments.
How do I make a one time payment in hot springs?
You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment . Most Hot Springs homes will already have running water when you move in, but you’ll still need to set up water service with Hot Springs Municipal Utilities.
