How Do I Pay My Green Mountain Bill? A Step-by-Step Guide

It doesn’t have to be hard to pay your Green Mountain energy bill. Green Mountain gives you a number of easy ways to pay your bill. In this article, I’ll explain these ways so you can choose the one that works best for you.

Pay Online

The easiest way to pay your Green Mountain energy bill is online Just log into your Green Mountain account and you can view and pay your bill instantly with no extra fees,

To pay online:

• Go to www.greenmountainenergy.com and click on “My Account” at the top right.

• Log into your account with your username and password. It’s easy to make an account if you don’t already have one.

• Once logged in, click on “Make a Payment” and you’ll see your current balance owed.

• Enter your payment information. You can choose a card that is already on file or add a new one. Debit and credit cards are accepted.

• Review the payment details and submit your payment.

Paying online is fast, easy, and secure. As soon as you submit payment, your Green Mountain account is updated. You’ll receive a confirmation email with your payment details as well.

Enroll in Auto Pay

Sign up for Auto Pay for the easiest way to pay your bill every month. This gives Green Mountain permission to take the amount they’re owed out of your bank account every month.

Here’s how to set up automatic payments:

• Log into your Green Mountain account and go to “Account Settings”.

• Under “Payment Methods”, choose “Add Auto Pay”.

• Enter your bank account information.

• Confirm your enrollment.

Once enrolled, you don’t have to do anything else. Your bill is paid on time, every time, directly from your bank account around the bill due date.

Pay by Mail

If you prefer to pay your bill by mail, that’s still an option too. Here are the steps for paying by mail:

• When you receive your monthly bill, tear off the payment stub from the bottom. This has your account number on it.

• Write the payment amount you are enclosing on the payment stub.

• Place the payment stub along with your check or money order in the return envelope provided.

• Mail your payment to this address:

  Green Mountain Energy Company
  Dept. XXXX
  PO Box XXXX
  Houston, TX XXXXX

• Allow 5-7 business days for your mailed payment to reach Green Mountain and be processed.

Paying by mail is simple, though it does require more planning ahead to ensure your payment arrives on time each month.

Pay by Phone

You can also pay your Green Mountain energy bill over the phone with an automated system or live agent.

To pay by phone:

• Call Green Mountain at 1-888-654-3873.

• Follow the prompts to access the automated payment system.

• Enter your Green Mountain account number and zip code.

• Use your phone keypad to enter your payment info.

If you prefer to speak with a customer service rep, stay on the line and an agent can process your payment for you. Phone payments are quick and easy, whether you use the automated system or talk to a live person.

Overnight Payment

If you missed the bill due date, Green Mountain offers a same-day payment option to avoid late fees or service interruption.

To make an overnight payment:

• Call Green Mountain at 1-888-654-3873 before 5 PM Central Time.

• Explain you need to make a same-day payment.

• Provide payment info over the phone.

• There is an additional $12.50 express pay fee.

As long as your call and payment are made before the 5 PM cutoff time, your account is updated right away so you avoid any late penalties.

Choose the Best Payment Method for You

When it comes to paying your monthly Green Mountain energy bill, you’ve got options. Paying online is the quickest and easiest way for most customers. Setting up automatic payments takes the hassle out of remembering to pay. Traditional mail, phone, and overnight payments are available too. Choose the payment method that fits your needs each month. And if you have any questions, Green Mountain’s customer service team is ready to help you manage your account.