Select your plan type below to see your payment options. This information is for your monthly premium payment only. Learn more about the Medicare Prescription Payment Plan, a voluntary program that helps spread the payment of your prescription drug costs over the year. Medicare Part D Prescription Drug Plans Options Medicare Advantage Options Medicare Supplement Options.
It might be annoying to pay your medical bills, but it doesn’t have to be. MyCigna is a simple online portal from Cigna that makes it easy to manage and pay your bills. This guide will show you how to log in to myCigna and make a payment.
Getting Started with myCigna
myCigna is Cigna’s online portal where members can access all of their plan information in one convenient place. To get started, you’ll need to activate your myCigna account if you haven’t already.
Here’s how to activate your account
-
Go to myCigna.com and click on “Register Now” under the “Activate your account” section.
-
Enter your name date of birth, and Cigna ID number from your insurance card.
-
Create a username and password.
-
Enter your contact information.
-
Select security questions and provide answers.
-
Agree to the Terms of Use.
Once your account is set up, you can use your username and password to log in at any time. The home page of myCigna gives you a quick look at your plan information, recent claims, account balances, and more.
How to Pay a Bill on myCigna
Is easy and only takes a few minutes to pay your Cigna bills through myCigna. Follow these steps:
-
Log in to your myCigna account.
-
Click on the “Coverage” tab and select “Claims & Balances”.
-
Under “Claims”, you will see a list of your recent claims. Find the claim you want to pay and click on “Pay Now”.
-
On the payment page, verify the amount due and enter your payment information:
-
Payment Method – Select whether you want to pay with a credit/debit card, HSA, or bank account.
-
Card Number – Enter your card number if paying by credit/debit card.
-
Cardholder Name – Enter the name on the card.
-
Expiration Date – Enter the card expiration date.
-
Security Code – Enter the 3-digit code on the back of the card.
-
-
Click “Continue” to proceed to the next page.
-
Review the payment summary and click “Submit Payment” to complete.
You should get a confirmation message with your payment information after you send your payment. Once the payment is processed, the status of the claim will change to “Paid.”
Other Billing Actions on myCigna
In addition to making payments, you can take other actions related to your medical bills right from your myCigna account:
-
View billing statements – Download or print current and past billing statements.
-
Set up paperless EOBs – Go paperless and receive Explanations of Benefits (EOBs) electronically instead of by mail.
-
Check claim status – See if a claim is pending, processed, or paid. Drill into a claim to view details.
-
Estimate costs – Use the cost estimator tool to find out what you can expect to pay for certain procedures or services based on your plan details.
-
View account balances – Check your Medical Fund, Dental Fund, and other account balances.
-
Manage autopay – Set up recurring automated payments for your monthly premiums.
Get Support from myCigna
If you ever have questions or issues related to billing, claims, or payments, Cigna’s customer service team is available 24/7 to help.
You can contact them through myCigna in several ways:
-
24/7 live chat – Click on the chat icon to instantly message a customer service agent.
-
Message center – Submit a support question and typically receive a reply within 24 hours.
-
Call customer service – Call the number on the back of your Cigna ID card for assistance over the phone.
No matter which option you choose, Cigna’s knowledgeable representatives can answer your questions, investigate claim issues, set up payment plans, and more.
Key Takeaways
-
myCigna makes managing and paying your medical bills easy with its user-friendly online portal.
-
Activate your myCigna account to access your plan details, claims information, make payments, and more.
-
Finding and paying a bill is simple – just select the claim and enter your payment details.
-
In addition to payments, you can view statements, check claims status, estimate costs, and manage your account.
-
Cigna offers 24/7 customer support via live chat, message center, and telephone.
So don’t dread paying your medical bills. With myCigna’s convenient online tools and stellar customer service, you can take control of your healthcare spending.
Social Security or Railroad Retirement Board (RRB) Benefits Check Withdrawal
Have your monthly plan premiums withdrawn from your Social Security check or your Railroad Retirement Board benefits check, so you never miss a payment.
In order to set up a monthly plan withdrawal, you will need your:
- Cigna Healthcare ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
Make a payment with customer service assistance or by using our automated phone system at (TTY 711).
Send your monthly premium payment to our plan with a money order or check, along with the bottom part of your invoice.
Mail to: Cigna Healthcare P.O. Box 747102 Pittsburgh, PA 15274-7102
Find out what your Part D premium payment is for your state of residence.
These options are available for most Medicare Advantage Plans.
Log in or register on myCigna. com to access our online bill pay service. Once you’ve accessed the site, click on the “Pay Your Medicare Premium” button on the homepage.
Set it and forget it. Have your monthly premium set up to be automatically withdrawn from your bank account.
Sign up for automatic premium payments through your myCigna account.
Medicare Part D Prescription Drug Plans Options
Our secure payment website is open 24 hours a day, seven days a week, so you can pay your monthly plan fee whenever you want.
In order to make a payment, you will need your:
- Cigna HealthcareSM ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
- The number and date on your credit or debit card or your checking or savings account number and routing number were asked for. You do not have to own the bank account in order to make a payment. You just need to be authorized to use the account. ).
Set it and forget it. Have your premium automatically withdrawn from your bank account or debit card, or charged to your credit card.
Sign up or make changes online, by phone, or by mail.
To set up or update automatic payments, you will need your:
- Cigna Healthcare ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
Three Ways to Sign Up or Update Automatic Payments
Cigna Login – How to Sign in to MyCigna Provider Portal (2023)
FAQ
How to check Cigna debit card balance?
To check your card balance, go to CignaHealthyToday. com or call Cigna’s Healthy Today card vendor at 1-866-851-1579 (TTY 711). You can also log in to myCigna. com to view your balance and get more information about your card.
How do I find myCigna member ID?
Where can I find my CIGNA Customer ID? You’ll find your Customer ID number on your CIGNA ID card.
