How To Pay Your Dominion Energy Bill – Money Services

Paying your energy bill on time every month is an important part of maintaining good credit and keeping your lights on. For customers of Dominion Energy in Virginia there are many convenient ways to pay your bill. In this guide we’ll walk through the various payment options available and tips for making sure your payment is on time.

Overview of Dominion Energy

Dominion Energy is a big energy company in Virginia that serves more than 2 5 million customers. A big part of the state gets its electricity and natural gas from them.

As an energy company, they offer various programs and incentives to help customers manage costs and save energy. This includes budget billing plans, energy audits, and rebates on energy-efficient appliances.

Payment Options

Dominion Energy offers several ways to pay your energy bill conveniently. Here are the main options available:

Online Payments

The easiest way to pay is through Dominion’s online account system. You can make one-time payments or set up recurring automatic payments.

• One-time guest pay: Pay as a guest without logging in. $1.65 fee per transaction for residential, $14.95 for business.

• Automatic payments: Set up auto-pay through your online account to have payments deducted automatically each month. No fee for auto-pay.

In Person

You can pay your bill in person at authorized payment centers. Bring your bill and pay by cash, check or money order. There is a $1.50 convenience fee per transaction.

By Mail

Mail your payment to the address listed on your bill. Be sure to include your account number on the check. Allow 5-7 days for mail delivery.

By Phone

Call Dominion at 1-866-366-4357 to pay over the phone using your checking account or credit card. There are fees per transaction.

ACH Payments

If you sign up for Dominion’s ACH program, payments are sent directly from your bank account to ours. There is no fee for ACH payments.

Budget Billing

With budget billing, you pay a fixed amount each month based on your past energy usage. It makes bills more predictable.

Payment Due Dates

Your Dominion Energy bill is due 30 days after the date it was printed on your statement. The due date changes every month based on how you’re billed.

If paying by mail, allow 5-7 days for delivery to avoid late fees. For other payment methods, payments post immediately or within 1-2 business days.

Set up text or email reminders through your online account to get alerts about upcoming due dates.

Avoid Late Fees

If your payment is received after the due date, you will incur a late fee. For residential customers, the late fee is 1.5% of your past due balance. For business accounts, it is the greater of $10 or 1.5% of the past due amount.

To avoid late fees, schedule payments to arrive 3-5 days before the due date. You can also enroll in auto-pay or budget billing to ensure on-time payments every month.

Get in touch with Dominion right away if you can’t make your payments on time. They might be able to help you make payments or find programs that can help you pay for energy.

Payment Processing Times

Understanding when your payment will post to your account is important for avoiding late fees. Here are the estimated processing times:

• Online payments – Immediately
• In person – Same day
• Phone payments – 1-2 business days
• Mail payments – 5-7 business days
• Automatic payments – On the due date

Allow extra processing time around major holidays when banks are closed. Payments made on weekends or holidays will not post until the next business day.

You can view your up-to-date account balance and payment history anytime through Dominion’s online portal or mobile app.

Receiving Your Bill

Bills can be received through the mail or electronically. To go paperless, you can enroll in eBill through your online account.

If you need a copy of your bill for any reason, you can download and print bills for the past 24 months through your online account.

Update your billing address anytime you move. Provide Dominion with your new service address as soon as possible to avoid missed bills.

You can also access billing statements, payment history, and account balance by using the Dominion Energy mobile app.

Payment Assistance Programs

If you are struggling to keep up with energy bills, Dominion offers assistance programs including:

• EnergyShare – Provides bill payment assistance and weatherization services for qualifying customers.

• Extended Payment Plans – Establish an installment plan to pay your balance over time.

• Budget Billing – Pay a fixed monthly amount to even out seasonal spikes in your bill.

Be sure to contact Dominion right away if you anticipate difficulty paying your bill. They can go over available options based on your situation.

Signing Up for an Online Account

Having an online account with Dominion Energy makes managing your bill easy. Here’s how to sign up:

1. Visit the Dominion Energy website and click on “Sign In”

2. Click on “Create Login” under the “New User” section.

3. Enter your account number and other personal details to verify your identity.

4. Create a username and password.

5. Confirm your email address.

Once your account is created, you can start paying bills online, updating account information, checking usage data and more. Consider enabling text/email reminders for due dates and outages.

Key Takeaways

• Dominion Energy offers many payment options including online, phone, mail, auto-pay and in person. Understand the fees and processing times for each method.

• Payments are due within 30 days of the billing date. Allow 3-5 extra days for mail delivery to avoid late fees.

• Enroll in paperless billing and set reminders to stay on top of due dates. Contact Dominion immediately if you anticipate issues paying on time.

• Check out energy assistance programs if needed. And take advantage of online account access for easy bill management.

Keeping up with energy bills can feel like a hassle. But Dominion Energy offers convenient payment options and programs to make it easier. Follow these tips to keep your payments on track. Reach out any time with questions on your bill or payment methods available.