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As the cost of health care keeps going up, many patients are having trouble paying their bills. Luckily, technology has made it easier than ever for patients to keep track of their medical bills. The University of New Mexico (UNM) Health System has an online bill pay portal that patients can use to view their statements and make payments from home. In this article, we’ll look at the most important features of the UNM Health System’s online bill pay platform and show you how to set up an account and make payments.
Overview of UNM Health System’s Online Bill Pay
The UNM Health System serves the Albuquerque metro area and larger New Mexico community. It encompasses several hospitals, clinics, and specialty care facilities. Patients who receive care through any UNM Health System entity will receive billing statements that can be paid online through the centralized bill pay portal.
To access the portal, patients can visit https://unmhealth.org/patients-visitors/billing-insurance/bill-pay.html. This main bill pay page provides an overview of the available online payment options for different UNM Health System bills. Patients can click through to pay hospital, clinic, pharmacy, or dental bills.
Key features of the online bill payment system include:
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24 hours a day, seven days a week: Patients can log in at any time to see their balances or make payments.
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Multiple payment methods – Payments can be made via credit card, debit card, HSA or FSA accounts.
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Payment plan options – For large balances, customizable payment plans can be established.
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Email reminders – Patients can opt to receive email reminders when a bill is ready for viewing or payment.
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Payment receipts – Downloadable payment receipts are generated with each online transaction.
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Account management – Patients can update payment methods, personal information, and notification settings.
Setting Up an Online Bill Pay Account
Using the UNM Health System’s online bill payment portal starts by creating a secure account. Here are the steps involved:
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Go to the bill pay home page and click on the portal for the bill type you have (e.g., hospital, clinic, etc.).
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Click the “Pay Your Bill” button.
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On the login page, click the link to create a new account.
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Enter your account number, name, email address, and create a password.
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A verification email will be sent. Click the link in the email to activate your account.
Once the account is activated, you can begin using the portal’s features. The homepage provides an overview of account balances, recent payments, and upcoming due dates. Patients can update their stored payment methods and preferences at any time after logging in.
Making Payments Through the Online Bill Pay Portal
When you receive a new statement, paying your UNM Health System bill online is a simple process:
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Log into your account and locate the account balance you wish to pay.
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Enter the payment amount. You can pay the minimum due, total balance, or a custom amount.
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Select a stored payment method, or enter new card details.
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Review the payment details and click “Pay” to finalize the transaction.
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The online portal will generate a confirmation page and email receipt.
If the balance is large, patients can enroll in a monthly auto-pay program. This automatically charges your card on file for a set installment amount each month. The installments continue until the balance reaches zero. Patients can adjust the auto-pay rules or cancel at any time.
Benefits of Paying Medical Bills Online
Taking advantage of the UNM Health System’s online bill payment portal provides several key benefits:
Convenience
- Pay anytime, anywhere with an internet connection. No need to mail payments or visit in person.
Payment Tracking
- All balances and payment history are conveniently located in one place for easy reference.
Paperless Billing
- Reduce clutter by going paperless. Email reminders replace mailed statements.
Avoid Late Fees
- Scheduled email reminders and autopay options help avoid forgetting due dates.
Payment Receipts
- Receipts are generated with every payment and stored digitally for your records.
For UNM Health System patients, paying medical bills online is the optimal approach. The user-friendly portal allows flexible, stress-free bill management. Patients can take control of healthcare expenses and account management from home. As medical costs rise, using technology to simplify billing and payments provides significant peace of mind.
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FAQ
Does UNM have a patient portal?
Does UNM Hospital take Blue Cross Blue Shield insurance?
What is the UNM Care Program?
UNM Care and Out-of-County Care are programs to help you pay medical costs for health care services at UNM Hospital. UNM Care and Out-of-County Care are not insurance. Our goal is to help you pay for the care you need, so you don’t postpone or avoid getting treatment.
What is the phone number for UNM medical records?
How do I pay my UNM Health System bill online?
Pay your UNM Health System bills safely and securely online. You can access our quick, convenient payment system 24/7. To make a payment, click on the image that matches your bill. UNM Health offers programs and services to cover the cost of care.
Where can I get help paying my UNM Hospital & Sandoval Regional Medical Center Bill?
Get billing and insurance support at UNM Hospital and Sandoval Regional Medical Center. Pay your bill online and get help applying for coverage.
What do UNM health bills look like?
At UNM Hospital or Sandoval Regional Medical Center, you can expect two bills for your care—one from the provider or medical group and one from the facility. On each bill, you will see your account number, your name, and the amount you owe. See what UNM Health bills look like. You may get more additional bill statements for:
Where can I find information about my care at UNM hospitals?
Access more forms and privacy information at UNM’s HSC Privacy Office. If you have questions about your care at UNM Hospitals, contact our Patient Advocate Coordinator at 505-272-2121. You can also visit the Patient Advocate Coordinator’s office Monday—Friday, 8 a. m. to 4:30 p. m. , on the first floor of UNM Hospital.
Where can I send a check to UNM Hospital?
Send a personal check, traveler’s check or money order to PO Box 912877 Denver, CO 80291-2877. Visit 1131 University Blvd. NE, Suite D, Albuquerque, NM 87102 (between Carrie Tingley Hospital and UNM Hospitals Pharmacy). Office hours are from 8 a. m. to 5 p. m. Monday through Friday. We are closed all major holidays.
Why should you visit UNM health?
We are the only academic medical center in New Mexico, so we provide the best care for patients and visitors in the area. Use this information to have a smooth and safe visit at UNM Health. Find out what you need to know to prepare for your admission.
