As an Inter County Energy customer, you have several convenient ways to pay your electric bill. Inter County Energy serves over 100,000 members in central Kentucky, so they offer flexible payment methods to meet diverse needs. Read on for a breakdown of how to easily pay your Inter County Energy bill online, by phone, by mail, or in person.
Getting Started with SmartHub
The easiest way to manage payments is through SmartHub, Inter County Energy’s online account portal Here are some tips to get started with SmartHub
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Register your account – You’ll need your account number from your latest bill Create a username and password
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Explore the features – View usage data, make payments, set up autopay, go paperless, and more.
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Download the mobile app – Pay bills and monitor electric use from your smartphone whenever it’s convenient for you.
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Update payment info – Store new credit/debit card or bank account info to use for payments.
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Set notifications – Opt in to email or text alerts for due dates, outages, and other account activity.
SmartHub is the most powerful tool Inter County Energy offers for managing payments.
Paying Your Bill Through SmartHub
Once signed up for SmartHub, you have a few options for paying your Inter County Energy bill:
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One-time payments – Pay a specific amount or your total balance due whenever needed.
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Recurring autopay – Set up automatic monthly payments from a stored payment method.
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Paperless billing – Go green and reduce clutter by accessing bills digitally each month.
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Mobile payments – Pay bills on the go directly through the SmartHub mobile app.
SmartHub provides a quick, easy way to pay each month or automate the process so you never miss a payment.
Paying by Phone
If you prefer paying bills over the phone or don’t have internet access, Inter County Energy offers payment by phone:
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Call 1-800-262-7443 to reach the automated payment system.
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Have your account number and payment info ready.
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Payments post to your account instantly.
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Fees may apply for debit/credit card payments.
The phone payment option allows you to pay your Inter County Energy bill 24/7.
Paying by Mail
To pay your electric bill by mail, simply follow these steps:
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Write your payment amount on your payment stub or a note.
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Attach a check or money order payable to Inter County Energy.
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Mail to: Inter County Energy, PO Box 87, Danville, KY 40423
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Allow 5-7 business days for mail delivery and processing time.
Paying by mail is a low-tech, reliable way to get your payment submitted each month. Just be sure to mail it several days before the due date.
Paying in Person
You can also pay your Inter County Energy bill at one of two local offices:
Danville office
1009 Hustonville Rd
Danville, KY 40422
Lebanon office
1500 Amy Wick Dr
Lebanon, KY 40033
In-person payments allow you to pay by cash, check, money order, or credit/debit. You’ll receive a receipt immediately when paying at either location.
Avoid Late Fees and Disconnection
To avoid late fees and potential service interruption, be sure to pay your Inter County Energy bill by the due date each month. Set payment reminders and enroll in autopay or paperless billing through SmartHub to prevent missed payments.
If you do miss a payment, contact Inter County Energy right away to make arrangements and possibly waive late fees. Disconnections due to non-payment typically occur 15 days after the due date.
Get Payment Assistance if Needed
If you’re struggling to pay your electric bill, Inter County Energy partners with agencies that may be able to provide bill payment assistance:
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LIHEAP – Provides federal energy assistance funds based on income eligibility.
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Project Warm – Helps limited-income households supplement heating bills.
Don’t hesitate to reach out to Inter County Energy at 800-262-7443 if you need help paying your bill on time.
Inter County Energy Payment Options Summary
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SmartHub – Online account portal and mobile app for payments
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Phone – Call automated payment system anytime
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Mail – Send check or money order with payment stub
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In person – Pay at Danville or Lebanon offices
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Assistance – Payment help for those who qualify
Take advantage of the conveniences like SmartHub for managing payments. And reach out for help if you struggle so you can keep your lights on. Inter County Energy’s flexible options make paying your electric bill hassle-free.
Getting started with SmartHub is as easy as 1-2-3!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Locate your new account number (instructions below) and get registered!
Manage your account on the go from anywhere at any time!
This is your opportunity to give features like paperless billing and Auto Pay a try!
MANAGE YOUR ACCOUNT LIKE NEVER BEFORE!
Smart Payments
Smart Communication
Smart Environment
Smart Usage
On the go and in control. Now you can manage your account like never before!
SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.
Reporting a service issue is a snap with the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few clicks. You can also contact us for customer service requests or with any questions you may have. You can now contact us at any time from anywhere.
Bill pay has been made easy
Does inter-county energy accept debit/credit cards?
Attention Members! Inter-County Energy does not accept debit/credit cards in the lobby or at our drive-thru windows. Here are a few pieces of information that will help you navigate SmartHub. Members can pay their bill through SmartHub by signing up through our new online portal at www. intercountyenergy. net/smarthub.
How many counties does inter-county energy serve?
People in adjoining counties contacted Inter-County Energy in an effort to get electric power into their areas. As a result, Inter-County Energy now serves in twelve (12) counties. The counties are Boyle, Lincoln, Marion, Garrard, Mercer, and Casey, Nelson, Washington, Larue, Taylor, Madison and Rockcastle.
How do I pay my energy bill through smarthub?
Here are a few pieces of information that will help you navigate SmartHub. Members can pay their bill through SmartHub by signing up through our new online portal at www. intercountyenergy. net/smarthub. You will be able to pay using debit/credit cards through SmartHub and the Pay Now option.
