How to Pay Your Electric Bill Online with Intercounty Electric Cooperative

Paying your monthly electric bill doesn’t have to be a hassle. Intercounty Electric Cooperative makes it easy and convenient to pay online through their SmartHub portal. SmartHub offers Intercounty Electric members fast and secure options to view their account, make payments, monitor energy use, and more.

As an Intercounty Electric customer, here is a complete guide to utilizing SmartHub for online bill payment Discover the benefits of paying electronically and take control of your account management

Getting Started with SmartHub

SmartHub is Intercounty Electric’s online account management and bill pay system. To get started you will first need to register for a free SmartHub account

1. Go to www.ieca.coop and click on “My Account” then “SmartHub Login/Register”

2. Enter your Intercounty Electric account number and last name

3. Create your SmartHub username and password

4. Provide your contact information

5. Agree to the terms and conditions

Once registered, you can immediately log into SmartHub and have full access to your Intercounty Electric account. The SmartHub mobile app is also available for your convenience.

SmartHub Payment Options

With SmartHub, Intercounty Electric members have multiple options to securely pay their electric bill electronically:

• Credit/Debit Card – Pay by Visa, Mastercard, or Discover card with no processing fees.

• Electronic Check – Authorize a direct debit from your checking account at no cost.

• Bank Account Draft – Set up recurring monthly payments directly drafted from your bank account.

You can make one-time payments or scheduled recurring payments. Your payment and account information are protected by advanced encryption. Payments are typically processed within 1 business day.

Other SmartHub Features

In addition to fast online bill pay, SmartHub provides Intercounty Electric customers these useful features:

• View account balance and payment history

• Monitor daily electric use

• Set up usage alerts

• Report outages

• Receive notifications from the co-op

• Go paperless with electronic billing

Accessing your Intercounty Electric account through SmartHub allows you to take control of your account like never before. The portal and mobile app make it easy to monitor your household energy habits and pay your bill anytime, anywhere.

Benefits of Paying Online with SmartHub

Switching to online payments through SmartHub offers many benefits including:

• Convenience – Pay in seconds any time of day using your computer, smartphone, or tablet.

• Flexibility – Make one-time or recurring payments to suit your needs.

• Security – Your account and payment info are protected by banking-level security.

• Rewards – Some credit/debit cards provide rewards points for online bill payments.

• Savings – Avoid late fees by scheduling timely automatic payments.

• Simplicity – Manage everything in one place rather than multiple websites or apps.

• Accessibility – Monitor your electric account and pay your bill while on the go.

• Eco-Friendliness – Go paperless and save trees by eliminating mailed paper bills.

As you can see, paying online with SmartHub is beneficial for both convenience and good account management. Intercounty Electric customers can enjoy a fast, easy, and secure bill payment experience.

When is my Electric Bill Due?

Intercounty Electric bills monthly for electric service. Your specific bill due date depends on your service location:

• Mountain Grove area – Bills are due by the 10th of each month.

• Rolla area – Bills are due by the 15th of each month.

• Licking area – Bills are due by the 20th of each month.

Late payments will incur a 5% penalty charge. Disconnection of service may result from past due bills not paid by the due date. Paying your electric bill through SmartHub helps avoid these penalties by ensuring timely payment.

What if I Need Help Paying My Electric Bill?

If you are struggling financially and unable to pay your Intercounty Electric bill in full, don’t panic. Contact the cooperative right away and explain your situation. They have several assistance programs available:

• Payment arrangements – Set up a payment plan to pay your balance over time.

• LIHEAP assistance – Qualify for credits through the federal Low Income Home Energy Assistance Program.

• Operation Round Up – Apply for emergency hardship funds donated by co-op members.

Intercounty Electric understands hardships happen and will work with you on solutions so you can keep your lights on. Reach out to them if you need help paying your electric bill.

Paying online with SmartHub makes monthly electric bills painless. Intercounty Electric members can conveniently monitor and pay bills anytime, anywhere while unlocking useful account management features. Sign up for SmartHub today to simplify your bill payment!