- Are you comfortable working with a lot of people at once?
- What are some of your past customer service experiences?
- How would you handle a situation where a guest is unhappy with their room?
- What is your past experience in the hospitality industry?
Are you nervous of today’s competitive world? Are you panic about current job market and its trends? Do not worry check on wisdom jobs online site which relieves all your tensions and worries. Bell boy is an attendant in a hotel who performs services such as carrying guests’ luggage. They are typically responsible for unloading luggage at curb side upon guest’s arrival as well as delivering the luggage at the guest’s room after checking. Bellboys are also responsible to collect and distribute posts, parcels and also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy. Assist guests with luggage to the front desk. Candidates who want to work as bellboy can have a look at the below listed bellboy job interview questions and answers.
Bellman Interview Questions
Interviews for Top Jobs at Hilton
Bellman Interview
I applied online. The process took 2 weeks. I interviewed at Hilton in May 2015
Interview
Interview was thorough and involved 3 different instances of coming to the office. I met with multiple mangers who all basically asked the same questions. Ultimately,
- How would you respond to a scenario with an angry guest?
Bellman Interview
I applied online. The process took 2 days. I interviewed at Hilton (Abu Dhabi, Abu Dhabi) in Jun 2014
Interview
Skype Interview or Phone in Interview. Department Head and Human resource Manager also ask some questions. After interview maybe take some months to get offer letter, VISA and Ticket Provide By Company.
- Previous Experience
Bellman Interview
I applied online. I interviewed at Hilton (Atlanta, GA) in Sep 2014
Interview
Interview process was a panel interview. I showed up for the 10am interview at 9:40am. There were 3 other guys interviewing for the Bellman position. As we headed to the boardroom with 2 of the interviewers we found out that there were actually 2 bellman positions available. Once we sat down there was a 5th interviewee that joined in via conference phone. The questions began with an introduction of ourselves, our experience etc. The 2 people there were actually cool. They asked about how would we handle difficult situations, our strengths and weaknesses etc…. Not difficult questions at all. Then at the end of the interview was when I had gotten upset. We were told by the interviewers that it was necessary to be available 7 days a week. Anywhere from 7am to 11pm. 40 hrs a week was not an option. You work 6 hour shifts depending on the number of checkins and checkouts that day. Huh? What? So basically if you are wanting a Bellman position in downtown Atlanta for $5.50 an hour plus tip you will need to make yourself available 16 hours a day, 7 days a week. Apparently there is a computer generated system that composes these figures and let’s you know when you need to work.I did not get the job, had I gotten the job I would have gladly given it to 1 of the other candidates in the room and still posted my experience here on glass door.FYI, they do this for several positions at the Hilton in downtown Atlanta.It’s like telling people they can’t have a second job with out telling them.Sad part is 1 of the people that did the interviewing came up to me afterwards and told me that they don’t like the system.Then change it!I worked for Hilton before. Loved my Hilton family but I will never be a part of this Hilton family at Hilton Atlanta.
- What is my greatest weakness when dealing with people
And this is precisely why one needs to prepare well for the interview process to hire.
During the interview process, an applicant for a bellman position will be judged on their ability to transport guest luggage, and assist in the check-in and check-out processes.
I am particularly interested in working for your hotel as I want to work for an organization that truly cares for its customer base. Since your hotel has a great reputation for this, I would want to work for you, so that I can learn customer services more, and apply my skills in it.
A set of interview questions and answers for a bellman position is provided here for your reference:
As a bellman, it is imperative that you know the work inside out, so that you can answer interview questions intelligently.
Are you nervous of today’s competitive world? Are you panic about current job market and its trends? Do not worry check on wisdom jobs online site which relieves all your tensions and worries. Bell boy is an attendant in a hotel who performs services such as carrying guests’ luggage. They are typically responsible for unloading luggage at curb side upon guest’s arrival as well as delivering the luggage at the guest’s room after checking. Bellboys are also responsible to collect and distribute posts, parcels and also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy. Assist guests with luggage to the front desk. Candidates who want to work as bellboy can have a look at the below listed bellboy job interview questions and answers.
Hotel bellmen often work with valet services to help guests retrieve their vehicles. Employers ask this question to make sure you have experience working with outside vendors and understand how the process works. In your answer, share a specific example of when you worked with a valet service. Explain what steps you took to ensure everything went smoothly.
Example: “If I saw another employee misbehaving, I would first try to talk to them about it in private. If they were aware of their actions but continued to behave inappropriately, I would report them to my manager so they could take appropriate action. However, if I felt like the other employee was unaware of their behavior or unable to change it, I would ask for a meeting with my manager and some senior staff members to discuss how we could support this employee.”
If you’re looking for a job in the hotel industry, it’s important to be prepared for the interview. In this guide, you’ll find interview questions and answers specifically for hotel bellmen. We’ll help you understand what the interviewer is looking for and how to answer questions related to your experience, customer service skills, and more.
I immediately went to the front desk and asked why they gave the room away when I specifically told them not to. They said they thought I meant 4 p.m., so I informed them that I wanted to make sure this didn’t happen again. We then moved the guest to a different room.”
Example: “When moving a large group’s luggage, I first separate it into smaller groups based on which floor they will be staying at. Then, I organize each bag by color or design so that I can easily identify them when unloading them in their rooms. This helps me ensure that no bags get lost or mixed up with another guest’s belongings.”
FAQ
What are qualities of a good bellman?
What are the duties and responsibilities of a bellman?
How do you prepare for Hospitality interview?
- Can you tell me a little about yourself?
- Have you dealt with an unhappy or difficult customer? …
- Why are you interested in this position?
- Do you have any experience working in a hotel?
- Is your schedule flexible?
- What is your greatest weakness?
