intuit seasonal tax advisor interview questions

DescriptionShow me jobs like this one Job Ref: 1533275056 Employer: Network Company Name: Intuit Industry: Legal Job Type: Full Time State: Florida City: Orlando Zip Code: 32801 Post Date: 03/17/2022 Overview Are you a credentialed CPA, EA, or practicing attorney? And do you have a minimum 3 season of paid Tax Preparation experience with a minimum of 30 tax returns per tax year? If youre one of tax professionals, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What youll bring Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws Must possess or be able to obtain any related State licenses, certificates, permits or bonds Must possess active PTIN (Preparer Tax Identification Number) 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software Working knowledge of Circular 230 Audit experience a plus (IRS and state tax authorities) Proficient with technology; solid knowledge of computer operations and software Must have (or be willing to obtain) a dedicated hardwired internet connection Strong customer service skills – ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring Excellent verbal and written communication skills Ability to work in a fast-paced environment with minimal supervision Critical thinking, problem solving, research skills and determination Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst How you will lead This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions If you are a Colorado resident, visit intuit.com/careers/colorado-job-postings-information/

Intuit Virtual Interview Overview

What was your interview with Intuit like?Your insights will help other jobseekers.

  • Business casual (e.g. dress slacks)65 %
  • Formal (business suit)19 %
  • They didn’t have a dress code9 %
  • Casual (t-shirt and jeans)7 %
  • Special outfit (e.g. protective gear)0 %
  • intuit seasonal tax advisor interview questions

    DescriptionShow me jobs like this one Job Ref: 1533275056 Employer: Network Company Name: Intuit Industry: Legal Job Type: Full Time State: Florida City: Orlando Zip Code: 32801 Post Date: 03/17/2022 Overview Are you a credentialed CPA, EA, or practicing attorney? And do you have a minimum 3 season of paid Tax Preparation experience with a minimum of 30 tax returns per tax year? If youre one of tax professionals, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What youll bring Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws Must possess or be able to obtain any related State licenses, certificates, permits or bonds Must possess active PTIN (Preparer Tax Identification Number) 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software Working knowledge of Circular 230 Audit experience a plus (IRS and state tax authorities) Proficient with technology; solid knowledge of computer operations and software Must have (or be willing to obtain) a dedicated hardwired internet connection Strong customer service skills – ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring Excellent verbal and written communication skills Ability to work in a fast-paced environment with minimal supervision Critical thinking, problem solving, research skills and determination Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst How you will lead This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions If you are a Colorado resident, visit intuit.com/careers/colorado-job-postings-information/

    What advice do candidates give for interviewing at Intuit

  • Don’t do it, you will be happier anywhere else.Shared on February 28, 2020 – Customer Success Representative – Eagle, ID
  • Try to relax if possible. It will likely be a group interview with about 4-5 interviewers.Shared on November 20, 2019
  • I would recommend that anyone reviewing for Intuit be very straight forward. I would definitely pose any and all questions you think are pertinent to clarification on how long your employment will be,…Shared on June 20, 2018 – Knowledge/content Manager – Lindon, UT
  • Recruiter contacted me35 %
  • Through Indeed22 %
  • Employee referral14 %
  • Other13 %
  • Other online job site11 %
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