How to Pay Your Water Bill with Irvine Ranch Water District

Living in Irvine and the surrounding communities means having your water and sewer services provided by the Irvine Ranch Water District (IRWD). As an IRWD customer, paying your water bill on time each month is essential to avoid late fees and service interruptions. In this comprehensive guide, I’ll explain everything you need to know about managing and paying your IRWD water bill through their convenient online payment options.

Understanding Your IRWD Water Bill

IRWD water bills are issued monthly and reflect your actual water usage sewer service charges, as well as any applicable fees and adjustments. Your bill will include the following key details

• Account information – Your name, account number, and service address

• Meter readings – Usage in hundred cubic feet (HCF) for the current and previous month.

• Water budget info – Your allotted budget, amount used, and % over/under budget.

• Charges – Itemized costs for water, sewer, fees, adjustments, and total amount due.

• Payment due date – Bills are due 21 days after the statement date to avoid late fees.

• Payment stub – Detach and return this portion with mailed payments.

Carefully reviewing the charges on your bill allows you to monitor your household’s water consumption and catch any billing errors. Average monthly water bills range from $20-$150 based on usage.

Paying Your IRWD Water Bill Online

IRWD offers flexible and convenient ways to pay your water bill through their online payment system. Below are the available online payment options:

• Direct Pay – Schedule automatic payments from your bank account on your due date.

• Credit/Debit Card – Make one-time payments with Visa, Mastercard, Discover, American Express cards.

• PayPal – Use your PayPal account to securely pay your water bill.

• Venmo – Link your Venmo account to make quick payments by mobile app or web.

• Text Pay – Receive a payment link via text message to pay on-the-go.

To access these options, you first need to create an online account on the IRWD website. Registration only takes a few minutes and links directly to your water account.

I recommend setting up direct monthly payments from your bank account. This convenient automated option prevents you from ever forgetting a bill and incurring late payment fees!

Paying by Mail, Phone, or In-Person

If you prefer not to pay your IRWD bill online, they offer these additional payment methods:

• Mail check payments using the remittance stub from your water bill.

• Pay by phone through IRWD’s automated payment system at 949-453-5300.

• Visit the IRWD office at 15600 Sand Canyon Ave. in Irvine to pay in person.

However, I suggest the online payment options for the fastest service without any trips to the post office or office. IRWD does not accept cash payments.

Getting Payment Assistance from IRWD

If you’re ever unable to pay your IRWD water bill on time due to financial hardship, help is available. IRWD offers these programs for customers in need:

• Payment arrangements – Set up a payment plan to pay your outstanding balance over time.

• Bill Discount Program – Provides a 15% discount for qualifying low-income households.

• One-time bill assistance – Offers a credit up to $150 for customers in crisis situations.

Be sure to contact IRWD before your bill is past due to discuss payment assistance options. Disconnection of water service due to non-payment can be avoided with these helpful programs.

Avoid Late Fees and Penalties

IRWD charges a late fee of 1.5% on unpaid water bill balances starting 22 days after the statement date. This adds an average of $5 onto your monthly bill. Additional penalties like water service shut-off may occur for bills 60+ days past due.

Follow these tips to prevent paying late fees each month:

• Mark your due date on the calendar and set bill reminders.

• Enroll in automatic direct payments to avoid missing payments.

• Pay your bill as soon as you receive it to account for mail delays.

• Contact IRWD immediately if you anticipate difficulty paying on time.

Keeping your water account in good standing by paying bills on time ensures uninterrupted service while avoiding unnecessary fees.

Get Support from IRWD’s Customer Service

The IRWD customer support team is available to assist with any questions or concerns about your water bill, payment options, charges, or other account needs.

Contact IRWD customer service at 949-453-5300 or email [email protected]. Support agents can explain your water usage, investigate potential leaks, set up payment plans, update account information, and more.

With IRWD’s convenient online bill pay system and helpful customer service, paying your monthly water bill is a breeze. Stay current on payments to maximize savings and avoid disruptions to your essential water service.