Paying Your Jackson Energy Bill by Phone

Jackson Energy offers an easy automated phone payment system that allows members to pay their electric bill over the phone 24/7. Paying by phone is a fast and secure way to make sure your payment is on time each month. This article provides everything you need to know about using Jackson Energy’s bill pay phone number to manage payments.

Overview of Paying by Phone

Jackson Energy members have access to a toll-free payment phone number they can call anytime to:

• Check account balances
• Make one-time payments
• Set up recurring payments
• Pay by credit/debit card or eCheck
• Access payment history
• Get account info

The automated payment portal is available 24 hours a day, 7 days a week at 1-855-938-3482. Payments made by phone are quick and convenient.

Getting Started with Phone Payments

To make payments by phone you’ll need to have your Jackson Energy account number handy to access your account details. You can find your account number printed on your monthly electric bill.

The first time you call, you’ll be prompted to set up a PIN number for secure access to the phone system going forward. Enter the last 4 digits of the Social Security number listed on your account to set your PIN.

Once your PIN is set up, you’ll be able to check balances, make payments, and manage your account by phone at any time

Making One-Time Payments

When you call the bill pay phone number and enter your account PIN, select the option to make a one-time payment. You’ll be prompted to enter the payment amount.

Next, choose your payment method – either credit/debit card or electronic check. For credit/debit card payments, enter your card number, expiration date, and CVV security code.

For eCheck payments, you’ll need to enter your bank’s routing number and your account number. Double check that all payment info entered is correct before submitting the payment.

One-time phone payments are applied to your Jackson Energy account within 1-2 business days.

Setting Up Recurring Payments

You can also use the automated phone system to set up recurring monthly payments. With recurring payments, your bill is paid automatically each month on the due date.

When prompted, select the option to establish a recurring payment plan. Enter your preferred payment method and the payment amount. Payments will be withdrawn monthly on your bill due date.

Recurring payments ensure your bill is paid on time every month, avoiding late fees. It’s the easiest way to manage payments.

Getting Account Information

In addition to payments, you can use Jackson Energy’s bill pay phone number to:

• Check your current balance
• Access payment history
• Confirm last payment received
• Update account information
• Report service issues

Managing your electric account by phone is quick and easy with all your account details in one place.

Payment Policies and Security

Jackson Energy does not store your financial information when payments are made by phone. The automated system uses secure payment processing to protect your data.

If your account is past due, phone payments may not process depending on the shutoff status. Please contact Jackson Energy if your account is scheduled for disconnection.

You can also pay your bill by credit/debit card, automatic bank draft, online, in person, or by mail free of charge. The phone pay system and online payments incur convenience fees.

Convenient Electric Bill Payment by Phone

Paying your Jackson Energy electric bill by phone is secure, fast, and available anytime 24/7. By calling the toll-free automated payment system at 1-855-938-3482, you can easily make payments, set up recurring billing, check balances, and manage account details. Paying by phone helps ensure your payment arrives on time each month.