Are you nervous about your upcoming interview with Jason’s Deli? Does the thought of sitting across from the interviewer, your future on the line with every question and answer, make you feel anxious and uncertain?
You are not alone. Even the most competent candidates get jittery at the thought of an interview. But there is a way to calm your nerves and walk into that interview feeling confident and prepared.
This blog post is your key to acing an interview with Jason’s Deli. This post lists the most common interview questions at Jason’s Deli and gives you examples of good answers to help you come up with your own. You will be able to impress your interviewer and get the job if you know how to answer these questions.
Interviews can feel like complicated equations where one wrong move equals failure. But when you have the solutions in advance, the problem is solved before you walk through the door. Just think of this blog post as your cheat sheet—it has everything you need to know before the big day.
Your competitors will be scrambling to find answers to interview questions, but you will be calm, collected, and ready with a great answer for every question. Knowledge is power, and in the case of a nerve-wracking interview, preparation is your power.
So take a deep breath. Ready to stun the interviewer with your confidence? Keep reading, because the job at Jason’s Deli, your dream job, is almost yours.
Getting a job at Jason’s Deli can be highly competitive. With over 260 locations in 28 states, Jason’s Deli is one of the biggest and fastest-growing delicatessen chains in the US. It’s a great place to work.
When preparing for your Jason’s Deli interview, it’s important to research the company, understand their values, and practice answering likely questions. Going in fully prepared will help your confidence and increase your chances of landing the job.
In this article we’ll cover the top 15 most common Jason’s Deli interview questions along with example answers to help you nail your interview.
Overview of Jason’s Deli
Let’s take a quick look at Jason’s Deli as a business before we get to the interview questions:
- Founded in 1976 in Beaumont, Texas by Joe Tortorice Jr.
- Focus on serving fresh, high-quality sandwiches, salads, and wraps using premium ingredients
- Strong commitment to health – many organic, vegetarian, and gluten-free options
- Also offer catering services for corporate events and group meals
- Rapid growth from 1 to 260+ locations within 40 years
- Family-owned business with strong company culture
- Ranked as one of the best fast-casual restaurants to work for
First, let’s talk about the brand. Next, let’s look at some of the most common questions you might be asked at a Jason’s Deli interview.
15 Common Jason’s Deli Interview Questions and Answers
1. Why do you want to work at Jason’s Deli?
This opening question allows you to demonstrate your interest in and enthusiasm for the company. Focus your answer on what attracts you specifically to Jason’s Deli.
Example: I’m excited for the opportunity to work at Jason’s Deli because I’m passionate about the fresh, quality ingredients you use in your sandwiches and salads. I love that you offer healthier alternatives like organic and gluten-free options. Your commitment to community outreach through programs that combat hunger is also really meaningful to me. I’m looking to grow my career with a company that shares my values – Jason’s Deli seems like a perfect fit.
2. What experience do you have in the food service industry?
With this question, interviewers want to gauge your previous experience working in fast-paced restaurant environments. Highlight any relevant skills.
Example: Although this would be my first time working at a delicatessen, I have 4 years of experience working in the food service industry in general. My time as a server and shift supervisor at a busy restaurant helped me develop multitasking, teamwork, and customer service skills that I think would translate well to a deli setting. I’m adept at working in a fast-paced environment, ensuring orders are timely and accurate. I also have great rapport with customers.
3. How would you handle an unhappy or difficult customer?
The interviewer is testing your customer service skills with this question. Show you can calmly resolve issues.
Example: I would first listen carefully to understand the customer’s complaint. I’d then apologize sincerely for any inconvenience while remaining positive. If possible, I would try to resolve the issue immediately to the customer’s satisfaction. For example, if a sandwich order was wrong, I’d politely offer to remake it. If the issue is beyond my control, I would get a manager involved right away. My priority is ensuring the customer leaves happy while adhering to company policies.
4. Describe your strengths and weaknesses.
Focus on strengths relevant to the role. For weaknesses, choose non-critical traits and show how you’re improving.
Example: My greatest strengths are attention to detail, reliability, and effective communication skills. I consistently produce accurate, high-quality work and can be counted on to complete tasks responsibly. From past experience, I know my upbeat communication style helps put customers at ease. In terms of weaknesses, I struggle occasionally with time management when multitasking between several priorities. However, I’m improving through use of daily to-do lists and reminder alerts. Overall, I think my strengths would enable me to thrive in the fast-paced deli environment at Jason’s.
5. Why do you want to be a food service worker/server/barista etc?
Tailor your response to the specific position you are applying for. Show your motivation.
Example: I enjoy working directly with customers and providing excellent service. The fast-paced nature of food service roles energizes me. I love opportunities to turn dissatisfied customers into happy, loyal regulars. I want to utilize my outstanding customer service skills and attention to detail to prepare quality food and beverages for patrons. I feel passionate and optimistic about launching my food service career with an established, reputable company like Jason’s Deli.
6. How do you handle pressure?
Give an example of successfully overcoming stress in a previous job.
Example: I handle pressure well by staying organized, focused and keeping my cool under stress. For example, at my previous serving job, we were understaffed during a busy holiday weekend. Rather than feeling flustered, I made a plan to prioritize urgent tasks, ensured other servers and I communicated efficiently, and we ended up providing seamless service despite the challenges. My teamwork and calm nature allowed us to get through the weekend successfully.
7. How do you motivate others?
Share examples of motivating co-workers or getting buy-in for an idea.
Example: I motivate others by setting a positive example through my own work ethic. I also make sure to recognize team members’ contributions and praise good performance. When proposing new ideas, I present the benefits to others on the team and get their input to foster a sense of ownership. My enthusiasm tends to motivate those around me. For example, my eagerness to master a new point-of-sale system at my last job inspired several resistant coworkers to give it a chance. They ended up loving the improved features.
8. How do you handle working under pressure?
Reiterate your composure under stress. Focus on patience and determination.
Example: I handle high-pressure situations calmly by relying on my organization skills and determination to overcome challenges. When things get hectic, I take a step back, prioritize what needs immediate attention, and tackle each task deliberately. I also utilize breathing techniques to clear my mind and stay focused. My patience and perseverance allow me to thrive and accomplish necessary tasks even when under significant pressure. My past managers have commended these qualities.
9. Why should we hire you?
Convince the interviewer you are the best candidate for the job. Highlight your most relevant skills.
Example: You should hire me because my customer service expertise and attention to detail would enable me to contribute significantly to Jason’s Deli’s success. My upbeat nature and ability to work efficiently under pressure would also be assets in the fast-paced deli environment. I have a proven track record of satisfying customers and resolving issues promptly. On top of that, I am eager to learn and grow with Jason’s Deli. I also share the company’s commitment to health and community outreach. I am determined to do an outstanding job and help the company continue thriving if hired.
10. How do you evaluate success?
Share how you measure personal success, rather than just focusing on awards or promotions.
Example: I evaluate my personal success by the sense of fulfillment I get from positively impacting other people – whether it’s fellow team members, customers, or the larger community. While professional accomplishments like awards or promotions are gratifying, what feels most rewarding is using my skills, passion, and work ethic to create great experiences for others and make their lives a little easier or better in some way. That feeling is how I define success.
11. Describe your work style.
Emphasize key traits like organization, efficiency, and dedication.
Example: I have an energetic, focused work style. I come to work each day ready to tackle any challenges with a positive attitude. I am a highly organized worker who manages time effectively to complete tasks accurately and efficiently. I am dedicated to doing an excellent job, so I pay close attention to details and consistently meet or exceed expectations. Coworkers describe me as determined, cooperative, and proactive. I enjoy both working independently and collaborating in a team. Overall, my work style balances organization and efficiency with an upbeat, can-do attitude.
12. Where do you see yourself in 5 years?
Present yourself as interested in growing long-term with the company. Mention interest in leadership roles.
Example: In 5 years, I hope to have grown professionally within Jason’s Deli, potentially in a management or training role. I plan to fully apply myself and expand my skills so that I can take on more responsibilities over time. I would love to progress into a leadership position, where I can help shape an excellent team and customer experience. Most of all, I want to remain with Jason’s Deli long-term as the company continues growing. This role is an exciting first step down that career path for me.
13. How do you build customer relationships?
Share your approach to interacting with customers and examples if possible.
Example: I build strong customer relationships by engaging diners with
If we were to hire you for this position, what would be your availability to work?
This is a common question asked by the interviewer to determine your flexibility and commitment to the role. As a candidate, it’s important to convey your enthusiasm for the position. We recommend being open, honest, and confident in your answer.
With the right mindset, you’ll nail this question.
“Hiring me would be the best decision you’ve made all week! My schedule is 100% flexible. Just let me know if you need extra help during dinner or someone to open early in the morning, and I’ll be there. I fully understand that succeeding in the restaurant industry requires commitment – and I’m all in. Whatever hours you need, whatever shifts you want covered, I’ll make myself available without hesitation. I’m determined to prove I’m the perfect fit for this position and my flexibility is just the start. When do I start training?”.
Give an example of a challenging customer service experience you have navigated. How did you handle the complex situation, and what was the outcome?
We know this question can seem intimidating. But don’t worry, with some preparation, you’ll ace this part of the interview. The person interviewing you wants to see that you can handle stress, think quickly, and solve problems so the customer is happy.
Now for the showstopper…your story. Share how you turned an angry customer into your newest fan. Show how you handled the heat and came out as the hero.
“A customer once came in and said her order was completely wrong and asked to speak to a manager.” I apologized for the mistake and offered to comp her meal. She continued yelling, so I remained patient and empathetic. I asked a lot of questions to get to the bottom of what was going on, and then I worked with our kitchen to make her order from scratch. When she received the correct order, her attitude did a 180. She thanked me for turning the experience around and left as a happy customer. The problem was solved by actively listening, taking responsibility, and going the extra mile to make things right. ”.
Deli Interview Questions
FAQ
What should I wear to a deli interview?
Does Jason’s Deli drug test?
