Writing checks, finding stamps, and mailing envelopes to pay your monthly electric bill can be a pain. Who has time for all that these days? Luckily, Jay County Remc has a modern, easy way to pay your bill online called SmartHub. Members can view their account information and pay their bill from anywhere using a computer, smartphone, or tablet. If you get your bills from Jay County Remc, it’s time to stop getting paper bills and start paying them quickly and easily with SmartHub!
What is SmartHub?
SmartHub is Jay County Remc’s online account management system. It gives members secure access to account information and billing services through a website and mobile app. With SmartHub, members can:
- View electric usage and billing history
- Pay bills immediately with bank account or credit/debit card
- Set up recurring auto-pay
- Go paperless
- Report outages
- Update account information
- Contact customer service
SmartHub is available as a free website at wwwjayremccom/smarthub and can also be downloaded as a mobile app for Android and Apple devices.
Why Choose SmartHub for Bill Pay?
Here are some great reasons to use SmartHub to pay your Jay County Remc bill:
Convenience
The #1 reason to use SmartHub for bill pay is convenience. You can pay in seconds anytime, anywhere using a computer, tablet or mobile phone. No more writing checks, finding stamps or rushing to get the payment in the mail.
With SmartHub auto-pay, your bill gets paid automatically each month on the due date so you never forget. And with paperless billing, you’ll receive an email when your bill is ready to view and pay online. No more clutter from paper bills.
Payment Options
SmartHub offers flexibility in how you pay your electric bill. When logged into your account, you can pay immediately by debit/credit card or bank account. You also have the option to enroll in auto-pay which will schedule recurring payments from your selected payment method.
Payment Security
Rest assured your payment info is safe. Your data is safe with SmartHub because it uses advanced encryption and security measures. For extra safety, payment information like bank account and credit card numbers are not saved on your phone.
Account Management
With SmartHub, you can manage your electric account at any time, day or night. You can see your most recent account balance, your payment history, how much electricity you’ve used over time, and change your account information. You can also choose to be notified by email or text message about billing, payments, and outages.
Customer Support
If you ever have questions about your electric bill or service, you can quickly contact Jay County Remc’s customer support team through SmartHub’s messaging feature. Just log into your account and send a message. You’ll get a fast response without having to pick up the phone.
How to Sign Up for SmartHub
Signing up for SmartHub bill pay only takes a few minutes. Here are step-by-step instructions:
On the SmartHub Website:
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Go to www.jayremc.com/smarthub
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Click “New User”
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Enter your Jay County Remc account number, last name/business name, and email address.
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Create a password and security questions.
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Check your email for a verification link and click to activate your account.
Once registered, you can login anytime to view your bill, make a payment, and manage account settings.
On the SmartHub Mobile App:
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Download the free SmartHub app from the App Store or Google Play.
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Tap “New User” and enter your account number, last name/business name, and email address.
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Create a password and security questions.
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Verify your account via email.
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Login to the app with your credentials.
Now you can access your electric account, pay bills, and contact customer service right from your mobile device.
SmartHub Features and Settings
Here are some of the great features available once you login to SmartHub and how to customize them for your needs:
Paperless Billing
Go paperless by opting into email delivery for billing statements. On the website, visit the “My Profile” page. On the app, go to “Settings”. Toggle paperless billing on.
Auto Pay
Set up recurring automatic payments from your bank account or credit card. On the website, visit the “Billing & Payments” page. On the app, tap “Pay My Bill”. Select Auto Pay Program and enter your payment info.
Notifications
Receive bill alerts, payment confirmations, and outage updates via text or email. On the website or app, click on “Notifications” then “Manage Notifications”.
Usage Monitoring
View usage history over time to identify trends and peaks. On the website or app homepage, click on “My Usage”. Select timeframe to display.
Stored Payment Methods
Save your payment info securely for quick checkout. On the website, visit “My Profile” page. On the app, tap “Pay My Bill”. Select “Stored Payment Accounts” and enter details.
Message Center
Send customer service inquiries or requests quickly through SmartHub’s messaging feature. On the website or app, click “Message Center” and compose your message.
Get Started with SmartHub Bill Pay Today!
If you’re a Jay County Remc customer, simplify bill pay with SmartHub. Register for an account online or through the mobile app in just minutes. Then enjoy convenient, secure access to view and pay your electric bill anytime, anywhere! With handy features like auto-pay and paperless billing, SmartHub takes the hassle out of bill pay. Get started today and kiss paper bills and late fees goodbye for good!
We have upgraded our online system to a brand new application called SmartHub!
Pay your bill whenever time is most available to you!
