Learn about online bill pay options or explore financial aid and social health programs that can help you manage your medical and pharmacy bills.
As one of the largest not-for-profit health plans in the U.S. Kaiser Permanente provides coverage to over 12 million members across 8 states and the District of Columbia. When you receive care at Kaiser Permanente facilities or from Kaiser doctors you’ll be billed accordingly by mail or electronically. Read on for a comprehensive overview of paying your Kaiser Permanente medical bills conveniently online, by phone, or by mail.
Understanding Your Kaiser Permanente Bill
Kaiser Permanente sends summary medical bills on a monthly basis for any care services medications or premiums from the previous month. Bills may include
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Office visit, procedure, and facility charges
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Lab, imaging, and other diagnostic service fees
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Prescription medication costs
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Monthly premiums if enrolled in a Kaiser plan
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Coinsurance, copays, or deductibles owed
Review your bill summary carefully and follow up with Kaiser if you see any discrepancies or have questions. You can also view billing details online anytime.
Ways to Pay Your Kaiser Medical Bill
Kaiser offers several options for paying your monthly medical bills conveniently:
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Online – Pay via Kaiser’s secure member website or mobile app
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By phone – Call Kaiser’s automated pay-by-phone line at 1-800-731-4770
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By mail – Send a check or money order to the Kaiser payment address on your statement
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In person – Pay at a Kaiser medical facility business office
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Automatic payment – Enroll in monthly autopay from your bank account
For fastest processing, pay online or via the automated phone line. Allow 5-7 business days for mailed payments.
Tips for Paying Your Bill On Time
Follow these tips and best practices for paying your Kaiser Permanente medical bills smoothly:
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Pay your bill as soon as it’s received to avoid late fees
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Log in online to check balances and payment history frequently
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Schedule autopay or calendar reminders for each bill deadline
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Save payment receipts until the amount clears your account
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Contact Kaiser if you expect challenges paying on time
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Update billing and contact information if moving, changing banks, etc.
Paying promptly can help you maintain the lowest out-of-pocket costs. Communicate any payment issues quickly to stay current.
Avoiding Late Fees and Collections
It’s important to pay Kaiser medical bills in full and on time to prevent penalties or further action:
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Bills unpaid after 30 days are considered past due
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A late fee of $5 or more may be charged for overdue accounts
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After 60+ days past due, accounts may be sent to collections
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Services may be refused for past-due balances over 6 months
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Significant overdue bills can impact your credit rating
Stay proactive about resolving past due balances to avoid extra fees, collections, and other hassles down the road.
Payment Plan and Financial Assistance Options
If you’re unable to pay your full Kaiser medical bill on time, you may qualify for:
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Extended payment plans – Pay over 6 or 12 months with interest
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Medical Financial Assistance – Reduced-cost care based on income
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Pharmacy payment assistance – Discounts on prescription drugs
Contact Kaiser’s Member Services team to discuss bill payment programs and apply for medical financial aid if eligible.
Closing Thoughts
Keeping up with Kaiser Permanente medical bills is key to avoiding unnecessary fees and charges. Pay promptly each month using Kaiser’s online portal, automated phone line, autopay programs, or by mail. Seek assistance if you anticipate difficulty paying, and keep your contact information current. Staying on top of your Kaiser medical bills makes health care more affordable.
Member payments and billing
Sign in to view your medical bills, make payments, or set up a payment plan.
Note: If you arent the primary account holder, use the guest payment option.
Make a premium payment
Select the appropriate coverage type below to make a premium bill payment.
(For members who have a Kaiser Permanente Individual and Family Plan purchased through a health benefit exchange like healthcare.gov.)
(For members who have an Individual and Family Plan purchased directly from Kaiser Permanente and not through a health benefit exchange.)
(For members with employer-sponsored health care coverage for a limited time through a COBRA plan.)
(For members with federal health care coverage through Medicare.)
Paying Your Bill: Kaiser Permanente
FAQ
How to pay Kaiser Covered CA?
Pay Online For first-time payment: sign in to your CoveredCA. com account and follow the payment instructions. To make your monthly payment online, visit http://MolinaPayment. com.
What is the phone number for Kaiser Washington billing?
4. am and 5 pm at 1-800-442-4014 and stay on the line to be connected. Please note: The guarantor ID number included on the front of this statement is for billing purposes only. It does not replace your member ID number.
Where can I pay my Kaiser Premium online?
There are three ways to pay your premium bill. For members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington: Go to kp. org/payonline . For members in Maryland and Virginia: Go to kp. org/mas/onlinebilling .
What is Kaiser California’s customer service number?
Find the Northern California Member Services location that is closest to you. Services are also available via KP. org and the Member Services Contact Center at 1-800-464-4000.
How do I pay my Kaiser Permanente bill online?
1. Pay online using our one-time payment option or use our mobile app 2. 3. Pay via your bank’s online bill pay service 4. Pay by phone with credit card Kaiser Permanente is here to help. If you are experiencing financial hardship at this time you may be eligible for additional assistance.
How do I contact Kaiser Permanente?
Those with a Kaiser Permanente Medicare plan can call 1-800-805-27539. You may call this number seven days per week from 8 a. m. to 8 p. m. Member services may be able to answer your question or route your call accordingly. What is the Kaiser Permanente billing phone number? People who have a Kaiser Permanente plan can call and pay their bills.
Does Kaiser Permanente offer a medical and pharmacy bill pay program?
Kaiser Permanente has many ways to pay your bills and resources to help you keep track of your pharmacy and medical costs. The MFA program helps qualified patients who are having trouble paying their medical and pharmacy bills by giving them money. Eligibility and guidelines.
How do I contact Kaiser Permanente If I need an interpreter?
If you need an interpreter to get help from Kaiser Permanente in a language other than English, call the number below for your state or region. Northern California: 1-800-464-4000 (English and 150+ languages); 1-800-788-0616 (Spanish); 1-800-757-7585 (Chinese dialects).
How do I register a patient at Kaiser Permanente?
Call 1-800-390-3507 (TTY 711), Monday through Friday, 8 a. m. to 5 p. m. , Pacific time Colorado Submit a completed application to Patient Registration at any Kaiser Permanente medical office. Need help? Georgia Submit a completed application to Patient Registration at any Kaiser Permanente medical office. Need help? Hawaii.
How do I contact Kaiser Permanente If I’m experiencing financial hardship?
Kaiser Permanente is here to help. If you are experiencing financial hardship at this time you may be eligible for additional assistance. Call us at 1-800-442-4014, Monday through Friday, 8 a.m. to 5 p.m., to talk to a Patient Financial Services Representative and find out what your options are. You must stay on the line to be connected.
