Paying your Kent County Water Authority (KCWA) bill online is the most convenient way to manage your account. KCWA offers a user-friendly website where customers can view their water usage, account history, and make quick secure online payments. This guide will outline how to register for online account access, understand your water bill, pay online, set up auto-pay, and more.
Set Up Your Online Account
To get started with online bill pay, you’ll first need to register for an account on KCWA’s customer portal:
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Go to kentcountywaterorg and click “Pay Your Bill” then “Online Customer Portal”.
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On the payment site, click “Register” to create a new account.
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Enter your 10-digit account number, email, phone number, and create a password.
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Accept the terms and conditions.
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Check your email for a verification link and click to activate your account.
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Your online account is now ready to use!
Understanding Your Water Bill
Once you’ve registered, you can log in anytime to view and understand your KCWA water bill including:
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Account number – Your unique 10-digit number to identify your account.
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Service address – The location where you are receiving water service.
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Account summary – Overview of previous balance, payments made, and new charges.
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Usage history – Tracks your water consumption month-over-month.
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Meter readings – Your actual metered water usage each month.
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Messages – Important notifications like rate changes or peak usage alerts.
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Due date – Payment is due by the 25th of each month to avoid late fees.
Review your bill carefully each month and contact Customer Service with any questions.
Paying Your Water Bill Online
KCWA offers a few quick and easy options for paying your water bill online:
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One-time payment – Pay your total balance or a specific amount immediately.
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Auto-pay – Set up recurring payments to be deducted automatically each month.
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Mobile – Pay on your smartphone via the KCWA mobile website.
Follow these simple steps to pay online:
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Log into your account on kentcountywater.org.
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Select “Pay or View Bills”.
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Choose a payment amount and enter your details.
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Review and submit the payment.
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You’ll receive a confirmation email when processed.
Payments post instantly, so your balance stays up-to-date.
Other Ways to Pay Your Water Bill
In addition to online payments, KCWA also accepts payments:
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By phone – Call the automated line at (855) 538-2314 anytime.
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By mail – Send check or money order to KCWA PO Box 99, West Greenwich, RI 02817.
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In-person – Visit the KCWA office at 35 Technology Way, West Greenwich, RI during business hours.
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Drop box – Use the drop box at the KCWA office after hours.
Choose the most convenient option each month to pay your water bill on time.
Avoid Late Fees and Shut Offs
To avoid penalties and maintain uninterrupted service, be sure to:
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Pay your bill by the due date, the 25th of each month. Late fees apply to past due balances.
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Contact Customer Service immediately if you get a shutoff notice so you can arrange payment.
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Update KCWA if your contact information changes so you get billing notices.
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Let KCWA know if you no longer need service at your property so it can be closed out.
Keeping your account current is key! KCWA aims to provide an exceptional customer experience.
Customer Service and Account Management
Contact the KCWA Customer Service team with any questions:
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By phone at (401) 821-9300 Monday-Friday 8am-4pm. After hours emergency line also available.
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In person at 35 Technology Way, West Greenwich, RI 02817 during office hours.
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Email [email protected] for a quick response.
With online account access you can easily monitor your usage, view bills, make payments, setup auto-pay, and go paperless. Keeping your contact info current ensures you receive important notices. Stay connected with KCWA for all your water service needs!
Kent County Water: ‘The water bills are accurate’
How do I pay my New Kent County utility bill?
All payments must be sent to the New Kent County Treasurer’s Office at 12007 Courthouse Cir, New Kent, VA 23124, PO Box 109. Each utility bill comes with a return mail envelope for people who want to pay by check or money order. Do not mail cash. Please include your customer number on all utility payments.
How do I contact Kent County sewer billing?
Contact the Kent County Tax Office at (302) 744-2341 or Kent County Sewer Billing at (302) 744-2391 if you need help or have questions. To switch between tabs, press the left and right arrow keys. Press down to focus tab content. Accelerate the tax or sewer payment process by using our convenient payment options outlined below.
Does the city of Kent offer water & sewer services?
The City of Kent operates water, sewer and storm drainage utilities. However, not all properties are served by the City. Here are the different ways you can pay your utility bills, the rates, how to set up service, the rate reduction program, how to make payment plans and set up automatic payments, and how to apply for a water leak adjustment.
Does New Kent County accept online payments?
Please keep in mind that New Kent County does not accept electronic bank transfers. This means that online bank transfers may take anywhere from 5 to 7 days (or longer) to reach the Treasurer’s Office. Payments are posted by the Treasurer’s Office upon receipt. Payments are posted upon receipt and are not held for any reason.
When are property tax bills due in Kent County?
Annual property tax bills are due to the Kent County Tax Office on 9/30. Pertaining to supplemental or corrective tax billings, customers may contact the tax office for questions regarding due dates. Phone: (302)744-2341 Email: TaxOffice@kentcountyde. gov.
How do I contact the Kent County tax office?
Phone: (302)744-2341 Email: TaxOffice@kentcountyde. If you need more help or have questions about paying your taxes, call (302) 744-2341 or email [email protected] to reach the Kent County Tax Office. gov.
