Making mortgage payments on time every month is crucial for maintaining good credit and avoiding late fees. KeyBank offers several convenient payment options to help you pay your mortgage quickly and easily. This article will explain the different ways to make KeyBank mortgage payments so you can choose the method that works best for your needs.
Online and Mobile Banking
The fastest and most convenient way to pay your KeyBank mortgage is through online or mobile banking. You can make one-time payments or set up recurring payments to be deducted automatically each month.
To pay online, simply sign into your KeyBank account and navigate to the “Move Money” or “Pay Bills” section. Enter your mortgage account and payment amount, then submit the payment.
The KeyBank mobile app also allows you to pay your mortgage on the go. Download the app log in to your account, tap “Pay Bill” select your mortgage, enter the amount, and submit.
Payments made through online or mobile banking before 11:59 pm ET will be credited the same day. Payments after this time will be effective the next business day.
Pay by Phone
You can make KeyBank mortgage payments over the phone anytime by calling 1-800-KEY2YOU (539-2968) Payments made before 11 59 pm ET will be credited the same day
To pay by phone:
- Call 1-800-KEY2YOU and select the mortgage payment options
- Enter your account number and payment amount
- A representative can assist you in making the payment
Automatic ACH Payments
Setting up automatic monthly payments through ACH is a reliable way to ensure your mortgage payment is deducted on time each month.
To enroll in automatic payments:
- Download the Authorization to Debit Account for Payment form
- Complete and submit the form to KeyBank
- Payments will be withdrawn monthly on your due date
Allow 5 business days for activation of automatic payments. Continue making payments normally until you receive confirmation from KeyBank that ACH payments are active.
Pay at a Branch
Visit any KeyBank branch to make mortgage payments in person. Payments made during branch hours will be credited the same day.
To find a convenient branch near you, use the KeyBank branch locator. Bring your mortgage account number and payment with you.
Pay by Mail
Mail your mortgage payments to:
KeyBank Mortgage Payment Processing
P.O. Box 94588
Cleveland, OH 44101-4588
Be sure to include your payment coupon or write your mortgage account number on the check. Allow 7-10 business days for mailed payments to avoid late fees.
Payment FAQs
What if I miss a payment? Contact KeyBank immediately at 1-866-325-9677 if you miss a mortgage payment.
What if my payment changes? Your monthly mortgage statement will reflect any payment changes. You can also view payment details in online banking.
How can I change my due date? To request a due date change, call 1-800-422-2442. Due date changes are not guaranteed.
What are the late fees? Late fees depend on your mortgage terms but are usually around 5% of the missed payment.
How can I get payoff information? Contact 1-800-422-2442 to receive mortgage payoff amounts and instructions.
Get Payment Help
If you’re having trouble making mortgage payments, KeyBank offers assistance programs and modifications. Contact KeyBank at 1-800-422-2442 to discuss hardship assistance options.
Conclusion
Paying your KeyBank mortgage on time each month is simple with convenient online, mobile, phone, automatic, branch, and mail payment options. Reach out to KeyBank customer service if you need help managing payments or run into issues. Consistently making mortgage payments can help build your credit and keep you on track financially.
