How to Pay Your Bill at Lakeland Regional Medical Center

Having to go to the hospital can be stressful enough without worrying about how you are going to pay the bill. Lakeland Regional Medical Center in Lakeland, Florida aims to make paying your hospital bill as easy and stress-free as possible. Here is a guide on how to pay your Lakeland Regional Medical Center bill online or in person.

Setting Up Online Bill Pay

The easiest way to pay your Lakeland Regional Medical Center bill is through their online bill pay system. To set this up, go to https //wwwmylrhorg/hospital-bill-portal/ and click on “Pay Your Hospital Bill”.

You will need to create an account which includes providing your personal information such as name, address, email, phone number, and last 4 digits of your social security number Once your account is created, you will be able to view your account information, make payments, see insurance details, update personal information, and communicate with the business office

Lakeland Regional Medical Center accepts online payments through credit/debit cards and e-checks.

Understanding Your Hospital Bill

When you receive your Lakeland Regional Medical Center bill, it can be confusing trying to understand what you owe with terms like deductibles and copays. Here is a quick guide:

• Deductible – This is the amount you have to pay out-of-pocket before your insurance starts paying. For example your deductible may be $1000.

• Copay – This is a set fee that you pay for a service, usually at the time of the appointment. For example, you may have a $25 copay for a doctor’s visit.

• Coinsurance – After you meet your deductible, you may still have to pay a percentage of costs. For example, you may have to pay 20% of costs.

• Out-of-pocket maximum – This is the most you’ll pay for covered services in a year. Once you hit this max, your insurance covers 100%.

Always call Lakeland Regional Medical Center’s billing department if you have any questions about your bill.

In-Person Bill Pay

If you prefer to pay your Lakeland Regional Medical Center bill in person, you have a few options:

• Go to the Cashier’s Office located outside of the Emergency Room. They accept cash, checks, credit/debit cards.

• Use the bill payment kiosk located near the information desk in the main lobby. It accepts credit/debit card payments.

• Mail in a check or money order to the address listed on your statement.

Payment Plan Options

If you are unable to pay your Lakeland Regional Medical Center bill in full, you may be able to set up a payment plan. Call the billing department to discuss monthly payment options until your bill is paid off. Be sure to make your scheduled payments on time to avoid penalties or sent to collections.

Financial Assistance Programs

Lakeland Regional Medical Center offers financial assistance programs to those who qualify. To find out if you are eligible for financial aid:

• Call the Customer Service Department at 844-930-0464. Financial counselors are available Monday-Friday 8am-5pm.

• Fill out an application online at https://www.mylrh.org/financial-assistance-application/

Some of the financial assistance programs offered include:

• Charity care – For patients below 200% of the federal poverty level.

• Discounted care – Sliding scale discounts for patients between 200-400% of poverty level.

• Catastrophic care – For medical costs exceeding 25% of a patient’s annual household income.

• Payment plans – Monthly payments for up to 5 years.

Additional Billing Questions

• Contact Lakeland Regional Medical Center’s billing department at 863-687-1112 or the Customer Service line at 844-930-0464 for any other billing questions.

• You may also receive separate bills from physicians, anesthesiologists, radiologists or other specialists who treated you. Contact their offices directly for any questions about their bills.

Paying a hospital bill can be complicated, but Lakeland Regional Medical Center aims to provide an easy billing process. Pay online, in person, set up a payment plan, or apply for financial assistance based on your needs.