Lakeview Loan Servicing makes it easy for homeowners to pay their mortgage online or through other convenient methods. Read on for a full guide to understanding your mortgage bill and the various ways to make quick and secure Lakeview mortgage payments.
Who is Lakeview Loan Servicing?
Lakeview Loan Servicing is a leading national mortgage loan servicer that works on behalf of lenders to provide customer service and account management for home loans
If your mortgage was originated or sold to another company, Lakeview may now be responsible for servicing the loan and processing your payments Lakeview does not directly own most of the loans it services
Log In to Your Lakeview Account
To manage your mortgage online, you first need to log into your Lakeview Loan Servicing account. Go to lakeviewloanservicing.com and click on “Log In to My Servicer.”
Here you will need to identify your specific loan servicer from options like Mr. Cooper, Flagstar Bank, LoanCare, etc. Lakeview partners with these various servicers who provide account support on Lakeview’s behalf.
Click your servicer and log into their portal with your account credentials. This will give you access to your mortgage details statements and payment options through your servicer’s website.
Understanding Your Mortgage Statement
Your mortgage statement provides important details like:
- Your current principal balance
- Interest rate and monthly payment amount
- Payment due date
- Year-to-date payment activity
- Escrow account balance for taxes and insurance
It also shows your total amount due for the current billing cycle. Review your statement closely each month to understand how much you owe and when it’s due.
Statements are sent by your loan servicer listed above so contact them directly with statement questions.
Ways to Pay Your Mortgage with Lakeview
Lakeview offers several convenient payment options including:
- Online – Pay via your servicer’s website with bank account or credit/debit card
- Phone – Speak with an automated system or servicer representative
- Mail – Send paper checks to your servicer’s payment address
- Auto-pay – Set up recurring monthly payments from your bank account
- Mobile app – Pay on your phone through your servicer’s app
For the quickest processing, online or auto-pay through your bank account is recommended. Mailed checks can take 7-10 days to process so pay well in advance of your due date.
Paying Online Through Your Servicer
The fastest way to pay your Lakeview mortgage is through online bill pay on your specific servicer’s website. Logging into your account, you can make quick one-time payments or set up recurring auto-pay.
On your servicer site, follow these steps:
- Select “Make a Payment”
- Choose a payment date before your due date
- Confirm or adjust the payment amount
- Enter bank account or card information
- Submit payment
Your account will update instantly when the transaction processes so you can confirm the payment posting.
Paying by Phone
You also have the option to pay your mortgage over the phone 24/7 using your servicer’s automated phone system. Call the number listed on your mortgage statement.
With phone pay, you can input your payment info via voice commands or keypad inputs. Speaking to a live representative is also available during business hours if you have any account questions.
Paying by Mail
To pay your Lakeview mortgage by mail, send a paper check or money order to your specific servicer’s payment address printed on your monthly statement.
Be sure to include your mortgage account number and payment coupon from your statement so your payment gets applied accurately.
Mail your check 7-10 days before your due date to ensure it’s received and processed on time.
Setting Up Auto-Pay
For worry-free payments, consider enrolling in auto-pay through your servicer’s website. This automatically withdraws your monthly mortgage payment from your checking or savings account on your due date each month.
Auto-pay gives you the convenience of timely automated payments without having to manually make them. Just be sure your bank account has enough funds on payment day.
Avoid Late Fees
Your monthly mortgage payment must be received by the due date on your statement to avoid late fees. Online and auto-pay go through on the due date, but mailed payments need a week or more to process.
If you cannot pay on time, immediately contact your servicer to discuss options to avoid late fees. Late payments also negatively impact your credit score.
Get Payment Receipts
Always save or print confirmation receipts when making mortgage payments for your records. Your servicer site and app provides digital copies.
Payment receipts contain important details like payment amount, date paid, and confirmation numbers that help resolve any account issues.
Loan Access and Account Support
Lakeview Loan Servicing wants to provide exceptional service to its mortgage customers. Contact your assigned servicer directly for any questions about account access, payments, statements, or other concerns.
Servicer contact information is listed on your monthly statements and their websites. Lakeview is committed to helpful customer support. Paying your mortgage with Lakeview can be quick, easy, and secure.
Account Number/Online Access
How can I find my loan number?
Your loan number is provided in the statement issued to you on a monthly basis. If you do not have a statement you can reach out to your servicer to obtain your loan number. Click here if you know the servicer of the loan.
I can’t log into my account/ I need help with my username and password.
If you forgot your username or password or need to create a new one, click on the Forgot User ID/ Forgot your password link and follow the prompts on your servicer’s website.
Still having problems? Your servicer has agents available to help, call Customer Service at the number provided on your monthly billing statement.
What is my escrow balance? / How do I contact Escrow Department?
You can view recent activity from your escrow account, including property tax payments by accessing your account on your Servicer’s website or by calling Customer Service.
Your servicer’s contact information is provided on the monthly billing statement and on your servicer’s website.
Fastlane Financial Solutions, LLC (“Fastlane”), is an affiliate company of Lakeview Loan Servicing, LLC (“Lakeview”). Together we are building a better starting point to monitor your home investment and learn about new products and financial information, available free for Lakeview customers. In addition to monitoring your mortgage, Fastlane members can have access to tools to understand their home value and even learn about financial products. Stay tuned as we continue to release new features!
How do I make a payment?
We provide several loan payment options:
- Online through your servicer’s website (one time or recurring payments)
- Payments by phone 24/7
- Autodraft
- Western Union or Money Gram
- Bank wire
- Check or money order.
Note: fees may apply based on your method of choice.
How do I pay my payment online with my new loan number?
If you are registered on the servicer’s website and are unable to access your new loan number, please contact your servicer at the number located on your monthly billing statement. If you do not have a monthly billing statement, please use our contact information to obtain servicer information.
My mortgage got transferred to Lakeview and I’m trying to make a payment.
Welcome to Lakeview! You will be receiving a welcome letter from us shortly with all our contact information. If you haven’t received it or misplaced it, click here to find the contact information for your Servicer. We’re glad you’re here!
Where do I mail my payment?
Our monthly billing statement provides a removable coupon to enclose with your check or money order as well as the specific address the payment should be sent to. If you do not have a billing statement or coupon, visit us online or call Customer Service for the appropriate address based on your location. Don’t forget to include the account number on your check or money order.
1098 Statements & Payoff Request
How do I get my tax statements/1098 statement?
If you need a copy of your year-end or 1098 tax statement, your servicer will provide an electronic copy on their website; log into your account to view or print a copy for your records.
The 1098 year-end statement provides information for that specific loan number during that calendar year.
How do I get a payoff statement & wiring instruction?
We have a number of ways to request a payoff statement. Give us a call using our automated phone system, visit us online or send a written request by fax or mail. Phone numbers and instructions are provided on the reverse side of your monthly billing statement.
Where do I send proof of insurance or a copy of my policy?
You will need to send proof of Insurance or a copy of your insurance plan to the Escrow Department. The Servicer provides the address for our Escrow Department on the reverse side of your monthly billing statement for your reference. Don’t forget to include your account number on all correspondence for proper identification.
How do I know if my insurance is being paid from my escrow account? / I need to contact the insurance department.
If a portion of your payment goes into an escrow account for property insurance, the premium will be paid from your escrow account based on the policy renewal date. You can verify your escrow balance or recent disbursements by viewing your account online or by calling Customer Service. The Servicer contact information is provided on your monthly billing statement.
I am an insurance agent trying to send over an updated mortgagee/need the mortgagee clause to complete an application.
To obtain the mortgagee clause for your client, please contact the loan servicer using the contact information provided to you by your client. If you do not have the contact information, please click here for contact information.
What’s your phone number / How can I contact someone directly from Lakeview?
1-855-294-8564, Monday – Friday 9am to 8pm ET
What is your fax number?
If you need to contact your Servicer, you can call using the Customer Service number provided on the Servicer’s monthly billing statement or use the contact us feature on the Servicer’s website.
I am looking for more information regarding: Home Equity Loan (HELoan)/ Cash out refinance.
In order to find out how to access the equity in your home, please call 855-294-8564 to speak with one of our licensed Loan Officers or fill out this form. One of our licensed Loan Officers will reach out to you soon.
Lakeview loan servicing app Review: Fourth Largest Mortgage Loan Servicer in the U.S.
FAQ
What happened to Lakeview loan servicing?
What number is 1-800-509-0183?
What is Lakeview powered by Fastlane?
Who is Lakeview loan servicing?
Lakeview Loan Servicing, LLC (“Lakeview”) is the largest mortgage loan servicer in the country. What does that mean? We help more than 2.6 million customers per year manage the investment they’ve made in their homes. That means that we’ll be with you throughout the life of your mortgage. Learn More » Convert equity to cash! options today.
Is Lakeview loan servicing liable for my connection to this portal?
*PLEASE NOTE* We are not responsible for the security of your connection to this system or your personal computer or computer being utilized for this portal. Use of this portal is at your own risk and Lakeview Loan Servicing, LLC assumes no liability for warranty of fitness for a particular purpose.
How long does it take to transfer a loan to Lakeview?
If your loan has been recently transferred to Lakeview, it can take up to 10 days for the transfer to be complete. Not sure who your Servicer is? Call the 800 number on your monthly statement.
