Having reliable electricity services through Lansdale Borough Electric Department requires paying your electric utility bill regularly each month. Lansdale Borough offers residents multiple convenient ways to pay electric bills in person, by mail, by phone or online. Read on to learn about the various payment options to choose the method that works best for your needs as a Lansdale Borough electricity customer
Pay In Person
To pay your Lansdale Borough electric bill in person with cash, check or money order visit the Customer Service desk at
Lansdale Borough Hall
One Vine Street Suite 201
Lansdale, PA 19446
The Customer Service desk is open Monday through Friday from 8:00am to 4:30pm, excluding a lunch closure from 11:30am to 12:30pm. When paying in person, be sure to have your paper bill or account number handy for reference.
In-person payment allows you to:
- Pay with cash if needed
- Get a receipt of payment
- Speak directly with a customer service rep
- Avoid delayed mail times
You can also use the drop box located at the Vine Street entrance of Borough Hall to drop off payments after business hours. This ensures your payment gets received without having to visit during business hours.
Pay By Mail
Mail-in payment is a simple option for paying your Lansdale Borough electric bill. Your monthly utility bill includes a payment stub and mailing envelope that you can detach and return with a personal check or money order.
Be sure to allow 3-5 business days for standard mail delivery time so your payment is received by the due date printed on the bill. Write your account number clearly on the check or money order and include the payment stub in the envelope.
Then apply proper postage and mail your payment to:
Lansdale Borough
One Vine Street Suite 201
Lansdale, Pa 19446
Note that Lansdale Borough does not recommend mailing cash payments. Timely mailing your payment helps avoid late fees.
Pay By Phone
For fast, convenient bill payment without stamps or envelopes, Lansdale Borough offers phone payment through their automated system. To use this method, simply call 1-888-504-0640 anytime and select bill payment options.
You will need to enter your Lansdale Borough account number, street number, zip code and last payment amount. The system will then prompt you to enter checking/savings account details or debit/credit card info to make a secure payment.
Phone payments allow you to pay on your schedule, avoid late payments, get payment confirmation and eliminate paper checks. The automated system is quick, easy and available 24/7.
Online Bill Pay
The most convenient way to pay your Lansdale Borough electric bill is through online bill payment on Lansdale’s website. Start by creating a secure online account through the “Online Bill Pay” quick link.
With online bill payment you can:
- View account balance, usage and billing history
- Pay immediately or schedule future payments
- Store payment methods for quick access
- Go paperless by enrolling in eBills
Online payments are fast, reduce clutter and avoid the hassle of mailing bills. You have 24/7 access to pay online at your convenience through Lansdale Borough’s online portal.
Equal Pay Billing
To make electric costs more consistent, Lansdale Borough offers an Equal Pay billing plan. This program averages your electricity usage over the year and lets you pay a fixed “equal” amount each month.
Equal Pay prevents bill fluctuation by billing the same set amount each period. It helps accommodate financial planning by making utility costs predictable. Call 215-368-1691 to enroll in Equal Pay billing.
Paperless eBilling
You can save paper and time by enrolling in Lansdale Borough’s free Paperless eBilling program. This allows you to receive electric bills digitally through email and pay online rather than handling mailed paper statements.
eBilling provides secure online access to electronic versions of your monthly bills with all the same details as paper bills. Sign up for eBilling through your online account portal to go paperless and streamline bill management.
Avoid Late Fees
It’s important to pay your Lansdale Borough electric bill fully by the due date each month to avoid late fees. Late payments will incur additional penalty fees that lead to higher electricity costs over time.
Set payment reminders for yourself and select auto-pay options to ensure on-time payment. If an issue arises, contact Lansdale Borough immediately to discuss potential payment plan solutions. Keeping your account current will help avoid headaches like service disruption.
Payment Assistance Programs
If you are experiencing financial hardship and need help paying your electric bill, Lansdale Borough partners with assistance programs you may qualify for based on eligibility requirements like income, household size, etc.
Some payment assistance options to explore include:
- Low Income Home Energy Assistance Program (LIHEAP)
- Emergency Rental and Utility Assistance Program (ERAP)
- Local non-profit utility fund resources
Reach out to Lansdale Borough Electric Department or check their website for details on assistance programs to get help with managing electric bills. Discounts are also available for seniors and people with disabilities.
Choose the Best Payment Method for You
Lansdale Borough offers versatile options to pay your electric bill in the way that fits your needs and schedule – whether in-person, by mail, phone, automatic payments or online. Identify your preferred payment solutions and set reminders to pay each bill fully by the due date.
Consistently paying your Lansdale Borough utility bill on time ensures you keep electric service running smoothly. Leverage the available payment methods that work best for your lifestyle.
