Convenient Ways to Pay Your Lee County Utilities Bill

Paying your utilities bill on time every month is crucial to maintaining uninterrupted service. Lee County offers residents multiple convenient options to pay their utilities bills. This guide will walk you through the various methods available and provide tips for hassle-free bill payment.

Online Bill Pay

The easiest and most convenient way for most people to pay their Lee County utilities bill is online You can pay online 24/7 without having to speak to anyone or drive anywhere

To pay online you first need to set up an account on the Lee County Utility Billing Online Payment Portal. Registration is free and only takes a few minutes. You’ll need your account number and an email address. Once registered, you can log in anytime to view your balance and make a payment.

You can use a credit or debit card or an electronic check to pay your Lee County utility bill online. Credit and debit card payments incur a small 2. 45% convenience fee. It’s free to use an e-check to pay from your bank account.

It is possible to set up recurring payments through the online payment portal. So you never miss a payment, you can set up monthly payments to be taken out automatically from your card or bank account.

Benefits of Paying Online

• Convenience – Pay anytime 24/7 without leaving home
• Payment History – View past bills and payment history
• Paperless Billing – Go green by opting out of mailed paper bills
• Automatic Payments – Set and forget recurring payments
• Payment Notifications – Get email receipts for every transaction
• Speed – Payments process instantly
• Security – Secure HTTPS encrypted connection

It’s quick, easy, and safe to pay your Lee County utility bill online. It’s the most convenient option for most customers.

Pay By Phone

If you prefer to speak to a live representative, you can pay your Lee County utilities bill over the phone. Call (239) 533-8845 to reach the utility billing department.

Phone payments can be made using a credit/debit card or electronic check. As with online payments, credit and debit transactions incur a small 2.45% convenience fee. Paying by e-check over the phone is free.

The phone payment system is available 24/7. During normal business hours you will speak to a live agent. After hours, you can use the automated phone payment system.

To use the automated system, you will need:

• Account number
• Card number
• Expiration date
• Billing zip code

One advantage of paying by phone is immediate confirmation. For each transaction, you’ll get a confirmation number that you can write down in your account.

Benefits of Paying by Phone

• Talk to a live person during business hours
• Make payments 24/7 via automated system
• Get immediate payment confirmation number
• Use credit/debit cards or electronic check

If you prefer talking to someone when you pay bills, then phoning in your utilities payment is a solid choice.

Pay In Person

You can also pay your utilities bill in person at one of Lee County’s customer service centers. There are two locations:

• Downtown Fort Myers – 2115 Second St., Fort Myers, FL 33901
• Lehigh Acres – 1320 Homestead Rd N, Lehigh Acres, FL 33971

Both locations have drive-through windows where you can pay your bill via car. Walk-in payments are also accepted inside.

When paying in person, you can use:

• Cash
• Check
• Money order
• Credit/debit card

As with other payment methods, credit and debit card payments will incur a small 2.45% convenience fee. Cash and check payments do not have any fees.

If your account is past due, the only guaranteed way to avoid disconnection is to pay in person before the 3:30 pm cut-off time. Online or phone payments must be confirmed with a customer service rep to avoid disconnection.

Benefits of In-Person Payment

• Use cash or check with no fees
• Speak face-to-face with customer service rep
• Avoid disconnection by paying before 3:30 pm
• Get instant payment confirmation

Paying your bill in person is the best option if you prefer cash/check payments or need to resolve an urgent past due account.

Pay by Mail

You can mail your utilities payment to:

Lee County Utilities

P.O. Box 60045

Fort Myers, FL 33906

To pay by mail, enclose your payment stub and check or money order. Make sure to allow 3-5 business days for your mailed payment to reach the utility billing office.

Paying by mail is a fine option if you prefer writing checks or money orders. Just be sure to mail your payments at least 5-7 days before the due date in case of any postal delays.

Drawbacks of Paying by Mail

• No payment confirmation
• Risk of delays or checks lost in mail
• Must have check or money order
• Cannot pay last minute to avoid disconnection

Overall, paying by mail is not the most convenient or ideal option. But it can work if you plan ahead and mail payments well before the due date.

Which Payment Method is Best?

When deciding how to pay your Lee County utilities bill every month, consider:

• Convenience – Online and phone payments are most convenient
• Payment Proof – Online provides instant email receipts
• Avoid Disconnection – In-person payment guarantees no disconnection for past due accounts
• Cost – Online, phone and in-person allow card payments but have fees, unlike cash/checks

For most customers, the best option is paying online for maximum convenience and payment tracking. But phone and in-person payments can also be good choices depending on your needs and preferences.

Tips for Paying Your Lee County Utilities Bill

Follow these tips to make paying your utilities bill easier:

• Sign up for paperless billing – Go green and avoid late payments due to mail delays.
• Pay online and setup automatic payments – Set it and forget it!
• Note confirmation numbers if account is past due – This prevents disconnection.
• If mailing payment, send at least 1 week before due date – Allow time for postal delays.
• Pay on time to avoid late fees – Lee County charges a 10% late fee on past due balances.
• Contact customer service if you need help – They can explain payment options and programs for struggling customers.

Paying your utilities bill on time every month ensures uninterrupted service and avoids expensive late fees. Lee County offers flexible payment options to suit every customer’s needs. Choose the payment method that is most convenient for you and your household. Consider setting up automatic payments or e-billing to simplify the process even further. With so many options available, there is no reason for anyone to miss paying their Lee County utilities bill on time.