How to Pay Your Lehigh County Authority Bill: A Step-by-Step Guide

Paying your water and sewer bill to the Lehigh County Authority (LCA) is easy when you know all the payment options available. In this comprehensive guide, we’ll walk through the various ways you can pay your LCA bill conveniently online, by phone in-person and by mail.

Overview of Lehigh County Authority Bill Payment

The Lehigh County Authority provides water and sewer services to tens of thousands of customers in Lehigh County, Pennsylvania. They offer flexible payment options so you can pay your LCA bill in a way that works best for you.

You can pay immediately online, over the phone, at local retail locations or mail in a check. Recurring payments and paperless billing are also available to make bill pay easy. If paying late, penalties may apply so be sure to pay by the due date.

Read on for a full step-by-step guide to paying your LCA water and sewer bill through the various methods

How to Pay Your LCA Bill Online

Paying online via the LCA customer portal is the quickest and most convenient way to pay your bill. Follow these steps:

1. Go to the LCA payment portal at https //secure,lehighcountyauthority,org/

2. If paying for the first time, click “Register” to create a new account. Provide your LCA account number, name, email address and password.

3. If already registered, click “Log In” and enter your email and password.

4. Click on “Pay Bill” and select the account you want to make a payment for.

5. Enter the payment amount and select a payment method. Options include credit/debit card, e-check, PayPal, Apple Pay, Amazon and Venmo.

6. Provide the necessary payment details such as card number, security code, and billing address.

7. Review the payment summary and click “Confirm” to authorize and process the payment.

8. The payment will immediately post to your LCA account. Save the receipt number for your records.

How to Pay Your LCA Bill by Phone

You can quickly pay your LCA bill using the toll-free automated phone payment system:

1. Call 1-844-798-3696

2. When prompted, enter your 10-digit LCA account number.

3. Follow the voice prompts to enter your payment amount.

4. Provide your credit/debit card number, expiration date, and billing zip code.

5. Stay on the line to get a confirmation number for your payment.

The phone payment system is available 24/7 and your payment will post to your account right away.

How to Pay Your LCA Bill by Mail

If you prefer to mail in a payment, follow these instructions:

1. Write your check payable to “Lehigh County Authority” for the amount due. Be sure to sign the check and use blue or black ink.

2. Detach the payment stub from your paper bill and include it with your check. Make sure your account number is clearly written on the stub.

3. Place the payment stub and check in an envelope. Seal and address it to:

• For Allentown residents – Lehigh County Authority, PO Box 3758, Allentown, PA 18106

• For non-city residents – Lehigh County Authority, PO Box 3210, Allentown, PA 18106

1. Drop the envelope in a USPS mailbox or at your local post office. Payments are due by the 10th of each month to avoid late fees. Allow 3-5 days for mail delivery.

How to Pay Your LCA Bill In-Person

You can pay in cash at any Walmart Customer Service desk nationwide. A $2 service fee applies to in-person payments.

1. Take your paper bill or payment stub which shows your LCA account number.

2. Go to any Walmart Customer Service desk and let the cashier know you want to make an LCA payment.

3. Provide your account number and payment amount in cash. The $2 fee will be added.

4. Keep the receipt as payment proof. Your LCA account will be credited within a few business days.

Tips for Paying Your LCA Bill

Follow these tips for smooth bill payment to LCA:

• Set up automatic payments to avoid late fees

• Sign up for paperless billing to save paper and get reminders

• Pay early by the 1st of the month to ensure on-time payment

• Save payment receipts as proof if any issues arise

• Contact LCA with billing questions or payment assistance options

LCA Bill Pay Frequently Asked Questions

What are the due dates for LCA bills?

Bills are due by the 10th of each month. Late fees apply to payments received after the 10th.

What are the late payment penalties?

A 5% penalty is added to bills paid after the 10th. Additional 1.5% penalties apply monthly for unpaid past-due balances.

What payment methods can I use?

LCA accepts credit/debit cards, checks, cash, online banking, PayPal, Apple Pay, Amazon and Venmo.

Is there an option for recurring payments?

Yes, you can enroll in auto-pay through the online portal or by submitting an authorization form to LCA.

How can I check if LCA received my payment?

You can view your up-to-date account status and payment history anytime by logging into the online portal.

Where can I get LCA bill payment assistance?

Contact LCA Customer Service if you need help paying your bill. Payment plan or financial assistance options may be available.

Contact LCA for Bill Pay Support

If you have any questions or need assistance with paying your LCA water and sewer bill, contact Customer Service:

• Allentown customers call 610-437-7515
• Non-city customers call 610-398-1444
• Email [email protected]
• Visit https://www.lehighcountyauthority.org/contact/

The LCA team is available to help explain bill payment options, set up recurring payments, or troubleshoot any issues.

Conclusion

Paying your LCA bill is quick and convenient through the online portal, phone system, mail, or in-person. Being aware of due dates can help you avoid late fees. Automatic payments are a great option to keep your account in good standing. Contact LCA if you need to set up a payment plan or have questions about your bill.