A Complete Guide to Paying Your Lenox Hill Radiology Bill Online

If you recently had medical imaging services like an MRI, CT scan, ultrasound, or X-ray at Lenox Hill Radiology, you may have received a bill for your portion of the charges. The good news is Lenox Hill offers a quick and easy online bill pay system to take care of your balance.

In this comprehensive guide, we’ll explain everything you need to know about paying your Lenox Hill Radiology bill online, including how to:

• Check your account balance
• Understand your billing statement
• Set up online bill pay
• Make a one-time payment
• Set up recurring payments
• Get billing help

Let’s start by understanding the basics of Lenox Hill Radiology’s billing process.

Overview of Lenox Hill Radiology’s Billing Process

Lenox Hill Radiology is part of the RadNet network of imaging centers in the New York metro area. After you get a medical imaging exam done at Lenox Hill, here is the general billing process:

• RadNet sends a claim to your health insurance company for the total charges, This is usually sent electronically right after your visit

• Your insurance company reviews the claim and sends an Explanation of Benefits (EOB) determining how much they will cover based on your plan details.

• You will receive a bill from RadNet/Lenox Hill for any remaining amount owed by you – this is called patient responsibility. This includes copays, coinsurance, deductibles, and any non-covered services.

• You will need to pay the patient responsibility amount directly to Lenox Hill Radiology This is the part you can pay online

Now let’s look at how to check your account balance and understand your billing statement.

Checking Your Lenox Hill Radiology Account Balance Online

To see how much you owe for recent imaging services at Lenox Hill, the first step is checking your account balance online. Here’s how:

1. Go to Lenox Hill Radiology’s website.

2. Click on “Pay Bill” in the top right corner.

3. This will open the online bill pay portal. Click on “Make a Payment.”

4. Choose your location – Hudson Valley Radiology Associates or Lenox Hill Radiology.

5. Login with your username and password or follow the prompts to set up an account.

6. Your account dashboard will display your outstanding balance. Review this to see how much you currently owe.

Checking your balance online is the fastest way to know what you need to pay. Now let’s look at understanding your billing statement.

Understanding Your Lenox Hill Radiology Statement

After your insurance processes the claim from your imaging exam, Lenox Hill will send you a billing statement outlining what you owe. It’s important to understand each part of your statement:

• Patient Information – Your name, account number, phone, address at the top.

• Summary – Total current balance due and due date.

• Account Activity – Detailed list of each imaging service you received and the associated charges and payments.

• Insurance Details – Breakdown of how much your insurance paid and what’s left over for you to pay (patient responsibility).

• Amount Due – The total you need to pay Lenox Hill – this should match your online account balance.

If you have any questions about charges on your statement, contact Lenox Hill’s billing department for clarification before paying.

Now let’s go over how to actually make payments.

Setting Up Online Bill Pay with Lenox Hill Radiology

Lenox Hill offers online bill pay through their website to make it easy to pay your balance. To set it up:

1. Go to the online bill pay page and choose your location.

2. Click “Make a Payment” and log into your account.

3. Select the “Pay Bill” tab.

4. Choose whether you want to make a one-time payment or set up a recurring automated payment schedule.

5. Enter your payment information including credit/debit card or bank account details.

6. Confirm your current balance and amount to pay.

7. Review details and submit payment.

And you’re done! The bill pay system is quick and secure. Now let’s go over your payment options…

Making a One-Time Payment

If you just need to make a single payment to cover your current account balance, select the one-time payment option when you log into bill pay.

You can pay by:

• Debit or credit card – Visa, Mastercard, Amex, Discover

• Electronic bank transfer (e-check)

• Health savings account (HSA) or flexible spending account (FSA) card

Just be sure to pay your balance by the due date on your statement to avoid late fees.

Setting Up Recurring Payments

If you can’t pay your full balance at once, Lenox Hill allows you to schedule recurring automatic payments from your card or bank account.

This securely spreads out your balance over time with payments deducted automatically on the interval you specify – weekly, bi-weekly, or monthly.

To set up:

1. Choose “recurring payment” when logging into bill pay.

2. Pick frequency, duration, amount, and payment method.

3. Confirm details and submit.

Recurring automated payments provide a hassle-free way to gradually pay off your balance.

Getting Billing Help from Lenox Hill

If you have any issues with billing, balances, statements, or online payments, Lenox Hill’s billing team is available to help:

• Call 844-833-8652 weekdays 8am – 9pm, Saturdays 10am – 2pm.

• Email billing questions to billing@radnet.com.

• Chat live on their website during business hours.

• Visit in person at the imaging center location.

The billing department can explain charges, verify insurance details, take payments, set up payment plans, handle payment issues, and answer any other questions.

Key Takeaways for Paying Your Lenox Hill Radiology Bill

• Check your account balance online through Lenox Hill’s bill pay portal.

• Carefully review your billing statement and contact them with any questions.

• Pay your balance by the due date to avoid late fees.

• Use the convenient online bill pay system for one-time or recurring payments.

• Get help from their billing department over the phone, email, chat, or in person.

Paying your medical bills on time is important for your credit score and to ensure continued access to care. Lenox Hill Radiology makes it simple to take care of your imaging bills efficiently online.