Lexington Electric System provides electricity to the city of Lexington, Tennessee and surrounding areas. As a Lexington Electric customer, you have several convenient options to pay your electric bill each month. This guide will walk through how to pay online, by phone, in person, or by mail.
Overview of Payment Options with Lexington Electric
Lexington Electric offers flexibility when it comes to paying your monthly electric bill Here are the main ways you can pay
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Online – Pay on Lexington Electric’s website via credit/debit card or eCheck.
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Phone – Call in to make a payment by automated phone system or live agent.
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In Person – Visit the Lexington Electric office to pay by cash, check or money order.
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Mail – Send a check or money order payment by mail using your payment stub.
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AutoPay – Set up recurring automatic payments from your bank account each month.
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Budget Billing – Pay a levelized bill amount each month to avoid seasonal spikes.
Read on for step-by-step instructions on using these convenient Lexington Electric payment options.
How to Pay Your Electric Bill Online
Paying online is a fast and easy way to pay your Lexington Electric bill. Here are the steps:
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Go to https://lexingtonelectric.utilitynexus.com/make-a-payment.
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Enter your 10-digit Lexington Electric account number and zip code.
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Select your payment amount and date.
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Choose payment method: credit/debit card or eCheck from bank account.
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Enter your payment details and billing address.
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Review payment details and submit.
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Print or save the confirmation page.
Online payments are processed immediately and posted to your account within 1 business day. It’s the quickest way to pay!
Paying Your Lexington Electric Bill by Phone
To pay your electric bill over the phone:
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Call Lexington Electric at 731-968-3151.
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Select option 2 for the automated payment system.
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Enter your 10-digit account number and follow the prompts.
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Choose your payment amount and submit card or bank account details.
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Note the confirmation number at the end of the call.
You can also opt to speak with a customer service agent to assist you in making a payment during business hours. Phone payments process quickly!
Paying Your Bill In Person at Lexington Electric
To pay at the Lexington Electric office:
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Visit 980 S Main St, Lexington, TN 38351 during business hours.
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Have your paper bill or know your account number.
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Make your payment by cash, check, money order or debit/credit card.
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Get a printed receipt from the customer service representative.
Paying in person is a good option if you prefer to pay with cash or need assistance.
Paying by Mail with Check or Money Order
To send your payment by mail:
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Write your check or money order payable to Lexington Electric System.
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Fill out your payment stub from your paper bill.
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Mail your payment stub and check/money order in the envelope provided.
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Allow 5-7 business days for payment delivery and processing time.
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Make note of the check number and date mailed for your records.
Mailing a check or money order is easy if you prefer making payments that way. Just be sure to account for mailing and processing time before your due date.
Setting Up AutoPay or Budget Billing with Lexington Electric
For automatic payments each month directly from your bank account, you can enroll in:
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AutoPay – Your bill amount is withdrawn on your due date every month.
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Budget Billing – A fixed amount you choose is withdrawn monthly to even out seasonal highs/lows.
To enroll, complete the AutoPay or Budget Billing form on the Lexington Electric website and submit with your account details. It’s a convenient hands-off way to pay!
Payment Processing Timeframes with Lexington Electric
Here is when your Lexington Electric payment will be applied to your account:
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Online/phone payments: 1 business day
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Mailed check payments: 5-7 business days
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In-person payments: Same day
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AutoPay/Budget Billing: On your due date
Be sure to pay your bill early enough to account for processing time before your due date to avoid any late fees.
Tips for Paying Your Lexington Electric Bill
Follow these tips for smooth electric bill payment with Lexington Electric:
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Mark your due date on your calendar so your payment arrives on time. Late fees apply after the due date.
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Opt to pay online or by phone for fastest processing and to avoid mail delays.
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Sign up for paperless billing and payment reminders via email to stay organized.
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Contact customer service immediately if your financial or account information changes.
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Have your account number handy when making a payment for faster service.
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Set a monthly reminder on your phone calendar for recurring AutoPay/Budget Billing dates.
Choose the most convenient payment option for you and pay on time each month. Consistently on-time payments can help build your credit over time.
Avoid Late Fees and Disconnection with Lexington Electric
To avoid late fees and potential service disconnection:
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Pay your total balance due by the due date each month.
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Contact Lexington Electric immediately if you anticipate struggling to make a payment due to financial hardship. Payment assistance may be available.
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Notify Lexington Electric if you’re moving so your service is properly closed to prevent continuing charges.
Stay in touch with the Lexington Electric billing office for personalized support whenever you need it!
Contact Lexington Electric Customer Service
Lexington Electric’s billing department is available to help with your electric account and payments:
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By phone at 731-968-3151 Monday to Friday 8am-4pm
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In person at 980 S Main St, Lexington, TN 38351
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Email [email protected]
The Lexington Electric customer service team can answer billing questions, take payments, set up payment plans, update your account information, and more.
Frequently Asked Questions about Paying Lexington Electric Bills
Here are answers to some common questions about paying Lexington Electric bills:
What are my payment options with Lexington Electric?
You can pay online, by phone, in person, by mail, through AutoPay/Budget Billing.
What credit/debit cards does Lexington Electric accept?
They accept Visa, MasterCard, Discover and American Express cards without any fees.
When is my Lexington Electric bill due?
Bills are due by the 10th of each month to avoid late fees.
Does Lexington Electric charge late fees?
Yes, a 5% penalty is applied if the total bill is not paid by the due date.
How can I check the status of a payment I made?
You can log into your account online or contact customer service to confirm receipt.
What do I do if I’m moving or need to close my account?
Contact the Lexington Electric billing office as soon as possible to close your account.
Paying your Lexington Electric bill is quick and painless when you use one of the convenient payment methods. Reach out to the billing department if you ever need assistance managing your electric account.
