Paying your water bill on time every month is important to avoid late fees and potential service interruptions. For customers of Louisiana Water Company (LAWCO), there are several convenient options to pay your bill. In this article, we’ll take a look at the various ways LAWCO customers can pay their water bill.
Online Bill Pay
The easiest and most convenient way for many LAWCO customers to pay their water bill is online through the company’s website. You can pay your water bill online using either a credit card or debit card. LAWCO does charge a small convenience fee for online payments, but the ability to pay 24/7 makes it worth it for many customers.
To pay your LAWCO bill online, simply go to the company’s website at www.louisianawater.com. Under the “Customer Service” menu, click on “Payment Options.” From there, you’ll see the option to pay online with a card and be directed to LAWCO’s secure payment portal.
Paying your water bill online allows you to avoid mailing in checks or going to a payment location in person. Online payments post quickly, usually within 24-48 hours. One thing to note is that LAWCO’s online payment portal closes daily at midnight, so make sure to pay before then to avoid late fees.
Automatic Bank Draft
For ultimate bill paying convenience, LAWCO customers can enroll in the Automatic Bank Draft program. This automatically deducts your water bill payment each month directly from your bank account.
To enroll in bank draft, you simply need to fill out a short authorization form available on LAWCO’s website and submit a voided check. There are no enrollment fees or monthly charges to sign up. You’ll continue to receive a paper or electronic bill each month so you can review the charges, but the payment will happen automatically on the due date without you having to do anything.
Automatic bank draft ensures your LAWCO bill gets paid on time every month and saves you stamps since you don’t have to mail payments, Just make sure you have sufficient funds in your account on the due date to avoid overdraft fees
Pay by Mail
For LAWCO customers who prefer to pay their water bill by check, paying by mail is always an option. Simply make your check payable to “Louisiana Water Company” and mail it to:
Utility Payment ProcessingPO. Box 96025Baton Rouge, LA 70896-9025
Be sure to include your full account number on the check or write it on the payment stub from your bill. Mailed payments should be sent at least 7-10 days before the due date to ensure they arrive on time. Late fees apply if the payment is not received by the due date.
Pay by Phone
Many LAWCO customers appreciate the convenience of paying their water bill over the phone. To pay by phone with a debit or credit card, you can call LAWCO’s customer service line for your service area:
- Crowley: (337) 788-1312
- DeQuincy: (337) 786-4426
- Eunice: (337) 457-1770
- Lecompte: (800) 375-0023
- Mansura: (800) 375-0023
- New Iberia: (337) 365-0002
A convenience fee does apply to phone payments. But it allows you to easily pay your bill on the go rather than having to log into the website. Phone payments generally post to your account within 24-48 hours.
Pay in Person
You can always pay your LAWCO bill in person at an authorized payment location. Each LAWCO service area has a customer service office where you can drop off bill payments:
- Crowley: 407 S. Avenue G
- DeQuincy: 401 East 4th Street
- Eunice: 251 E. Vine Street
- Lecompte: 1102 Wall Street
- Mansura: 2114 Cleco Street
- New Iberia: 448 E. Main Street
Many locations have a 24-hour drop box where you can leave your payment after hours. LAWCO also allows customers to pay at any Western Union location that offers Quick Collect service. Just provide your LAWCO account number and the payment posts directly to your account.
Paying your bill in person ensures immediate delivery and gives you peace of mind knowing your payment was received. This is a good option if you’ve had mail delivery issues or missed online payment deadlines.
Payment Arrangements
If you’re ever unable to pay your full LAWCO bill on time, it’s important to contact customer service right away to set up payment arrangements. This allows you to pay a portion by the due date and the remainder later to avoid disconnection.
LAWCO customer service agents can work with you on a reasonable payment plan based on your situation. It’s crucial to call before the due date if you anticipate issues paying your bill to avoid penalties. Don’t wait until after disconnection to seek assistance.
Financial Assistance Programs
Some LAWCO customers may qualify for financial assistance programs that help pay their water bills. If you’re on a fixed income or facing financial hardship, contact LAWCO customer service to ask about available bill payment assistance programs in your area.
For example, the Low Income Household Water Assistance Program (LIHWAP) provides eligible households with a credit on their water bill. LAWCO partners with community organizations to connect customers with programs that offer one-time bill payment assistance as well.
Avoid Late Fees and Disconnection
Paying your LAWCO water bill on time every month avoids late payment penalties and potential service interruption. If your payment isn’t received by the due date, you’ll incur a late fee that gets added to your next bill.
If a bill remains unpaid, LAWCO will issue a disconnection notice warning that your water service will be turned off if not paid by a certain date. Reconnecting service involves paying the past due amount plus a reconnection fee. Avoid these extra charges and hassles by keeping your LAWCO bill payment up to date.
Review Your Monthly Usage
One final bill paying tip is to periodically review your monthly water usage on your LAWCO statement. Identifying any spikes or unusually high usage can reveal plumbing leaks you weren’t aware of. Catching leaks early avoids the cost of higher water bills going forward.
Be sure to also review the various service fees and taxes that make up your total charges each month. You can control water consumption, but not fixed service fees. Understanding what comprises your bill lets you better manage the amount due each billing cycle.
Paying your water bill doesn’t have to be a chore each month. LAWCO provides convenient payment options like online, phone, automatic bank draft, mail, and in person. Use the method that fits your needs to ensure on-time payment and avoid late fees. And explore payment assistance programs if you qualify. Consistently paying your LAWCO water bill will help maintain uninterrupted service.
Get Answers Fast With Our Learn More Page
Do you have trouble understanding your bill? Get answers to your questions and learn more with our online Learn More page.
Providing Clean, Safe Drinking Water Since 1888 Louisiana Water Company is committed to providing our customers with clean, safe drinking water. Providing clean, safe drinking water for the communities we serve is our #1 priority!
Get Answers Fast With Our Learn More Page Do you have trouble understanding your bill or reading your meter? Get answers to these questions and more with our Learn More page.
We Offer Many Easy Ways to Pay Your Bill! We realize that people want options when paying bills. That’s why we offer many convenient ways to pay your water bill. Whether it’s online, by phone, mail, or drop-off locations, we’ve got you covered.
News and Notices Get your latest news and notices here from Louisiana Water Company.
Fraudulent callers are calling LAWCO customers in several of our service areas demanding immediate payment of water bills or face water service disconnection. LAWCO reminds all customers that the company will not call or pressure customers for payment. Read More
The Environmental Protection Agency (EPA) has released the Lead and Copper Rule Revisions (LCRR). In accordance with this ruling, the EPA is requiring all community water systems to create an inventory of all water service lines including the type of material within their distribution system and submit that report to the Louisiana Department of Health (LDH). The EPA is requiring that water systems inventory the entire water service line including that underground portion of the service line owned by the customer. Read More
Act 98 of the 2021 Regular Session of the Louisiana Legislature authorized the Louisiana Department of Health Safe Drinking Water Program to develop a grade for community water system accountability. The grade reflects the community water system quality and performance. Grades are based on seven (7) standards evaluating the infrastructure, accountability, and overall health risk of drinking water to consumers.
On Monday, May 1, 2023, the 2022 final grades were published on LDH’s website at https://www.ldh.la.gov/watergrade. Noted on the attachments below are the grades for each of LAWCO’s water systems in our service areas. ALL LAWCO water systems scored at least 100 A or better for the 2022 final grades.
Louisiana’s recent history of winter storms, hurricanes and pandemic responses have been a significant financial undertaking for all utilities. Louisiana Water Company (LAWCO) has been authorized to establish an Emergency Reserve Fund to ensure that the water company has the financial ability to respond to these emergencies. To establish this emergency reserve fund, a charge of $1.05 per customer will be assessed on each water bill as a separate line item referenced as Emergency Reserve Fund for a period not to exceed twelve (12) months. Read More
The Louisiana Department of Health and Hospitals and the Louisiana State Plumbing Code require field testing of all backflow prevention assemblies annually and that a copy of this test report be submitted to your local water utility supplier. Louisiana Water Company mails Annual Backflow Preventer Inspection Notices to customers prior to the previous year’s inspection date. Read More
Another major freeze event in south Louisiana and another rash of broken customer backflow preventers (BFP) and pipes that were not properly freeze protected. During major freeze events with extended sub-freezing temperatures, it is critical that any water piping and/or water carrying devices that are above the ground be protected from freezing. During a freeze event, the water within the piping or backflow preventer can freeze and expand causing the pipe or BFP to break and result in a major water leak in the customer’s plumbing and adversely affect the water system during times of heavy demands or water use. Improper freeze protection and the resulting broken water pipes or BFP’s can mean expensive repairs or replacements of damaged equipment, significantly higher water bills and service fees, water service interruption until repairs or replacements have been completed for the customer, and, greater demand and stress on the water utility company to adequatly provide water service to the community. What can you do to weather/freeze protect your water piping or BFP device? Read More
Help Paying Your Water Bill Campaign
How do I Pay my Louisiana Water Company Bill?
You will get a letter or email every month telling you how much will be taken out of your account. Louisiana Water Company (LAWCO) has places where you can pay your bill in person in all of our service areas. These include customer service offices and payment drop boxes. Our company payment locations in each of our service areas are as follows:
Where can I pay my water bill in Baton Rouge?
The City Parish Sewer Department is at 1100 Laurel Street (map). This is where Baton Rouge Water customers can pay their water bills as well as their garbage and sewer bills for the City Parish. If you have any problems with the sewer part of your bill, you can only call the sewer office at 225-389-5378. Missed garbage pick up requests can be made by dialing 3-1-1.
Does Louisiana Water Company have an emergency reserve fund?
All of Louisiana’s utilities have had to pay a lot of money to deal with recent winter storms, hurricanes, and pandemics. Louisiana Water Company (LAWCO) has been given permission to set up an Emergency Reserve Fund to make sure it has the money to handle these kinds of emergencies.
Who is Baton Rouge Water Company?
Giving People Clean, Safe Drinking Water Since 1888 Baton Rouge Water Company is dedicated to giving our customers only the best water. We’ve been serving the Baton Rouge Metro area since 1888. Need Help Quickly? Check Out Our “Learn More” Page! Are you having trouble reading your meter or understanding your bill?
How do I pay my utility bill?
Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour. In-Person payments are available for all of our utilities. Please call us immediately after payment, so we may speed up your service. Fidelity Express.
How do I pay my monthly bill?
You can now receive your monthly bill in your email inbox and you can pay directly from the . You can get a PDF bill with no extra fees, and Smartbill also lets you set up automatic payments with a debit card, credit card, or ACH (checking account). The will pay your bill each month by automatically transferring funds from your bank account.
