lowe’s cashier interview questions

Lowe’s Interview Questions
  • 1) Tell me about yourself? …
  • 2) What can you tell us about Lowe’s? …
  • 3) Why do you want to work for Lowe’s? …
  • 4) Tell us about your work history? …
  • 5) What is your greatest strength? …
  • 6) What is your greatest weakness? …
  • 7) Where do you see yourself in 5 years?

Lowe’s Interview – Cashier

Interviews for Top Jobs at Lowe’s Home Improvement

Cashier Interview

Application

I applied online. I interviewed at Lowe’s Home Improvement

Interview

easy and fast. asked me three questions in total and we’re all customer service based situational questions. very friendly and not nerve wracking. still dressed professionally. most of the questions i was asked before my interview were about my availability

Interview Questions

  • name a time you went above and beyond for customer service

Cashier Interview

Application

I interviewed at Lowe’s Home Improvement

Interview

They ask the basic questions just like every other interview ask like how you would deal with a situation with a customer. They ask the same questions when you interview with home depot.

Interview Questions

  • What would you do in the situation when a customer is angry about not having a certain item in stock?

Cashier Interview

Application

I interviewed at Lowe’s Home Improvement

Interview

Got a call through referral and got offer letter from Hr after one meeting. Later have few hours of training to complete the online training modules before starting the job on floor.

Interview Questions

  • Past work experience and availability for summers

What advice do candidates give for interviewing at Lowe’s Home Improvement

  • Do not work here. Expect a 12 cent yearly raise if your lucky.

    Shared on March 25, 2022 – Multiple Positions – Webster, NY
  • Don’t be nervous be confident Lowe’s needs you

    Shared on March 14, 2022 – Customer Service Associate – South San Francisco, CA
  • Do your homework on these questions.

    Shared on March 11, 2022 – Electrical Pro – Carbondale, IL

What candidates say about the interview process at Lowe’s Home Improvement

  • In person interview with an assistant store manager- was asked 2 situationally questions ( customer service and team environment) ,and did a drug test with a mouth swab – simple and quick

    Shared on August 27, 2022
  • it was cool but good managers leave

    Shared on July 26, 2022 – customer service – Rio Rancho, NM
  • Not to formal

    Shared on April 2, 2022 – Customer Service Representative – Los Angeles, CA

How candidates received their first interview at Lowe’s Home Improvement

  • applied through Indeed

    Shared on March 28, 2022 – Merchandiser – Alpharetta, GA
  • Walk in interview. They were originally seeking department specialists, but discovered, with the right person, and thorough training, anyone can be a specialists

    Shared on June 23, 2021 – Customer Service Associate – Winston-Salem, NC
  • Applied online over a month after applying they invited me to a “hiring event” where I received an interview.

    Shared on March 11, 2020

Video Transcript

Interviewer:Please describe your job title and primary duties.
Lowe’s Employee:I was a sales associate in the lumber department. They have an indoor lumber yard where you can kind of get OSB, sheets of plywood, different decking, things like that. I was a sales associate in the lumber facility, so I was kind of in charge of cutting wood, loading things in the loading deck when people order or contractors order large amounts of lumber. I was primary. I did a lot of manual labor. I was a younger associate, so a lot of the manual labor was left to me, but it was a really great job. I enjoyed it, my duties there.

Interviewer:What was the work environment like?
Lowe’s Employee:The work environment was good. It’s very fast pace. You don’t sit down your whole shift, at least in the lumber department. There’s different things like electrical and seasonal, things like that but, overall, it’s pretty fast-paced. You’re always moving. Shifts go by pretty quick. That’s one thing I really appreciated about it. I don’t know. The work environment is good. I was a lot younger than the average associate there, so it was kind of cool. I don’t know. I learned a lot. There was a lot of knowledgeable people there, so I think that was a really great aspect of the job. Overall, it was a great environment to work in.

Interviewer:What was your favorite part about working there?
Lowe’s Employee:My favorite part would probably just be the social aspect of it. You get to talk to a lot of people. You get to meet a lot of people. Lowe’s is one of the establishments you’re allowed to have… You bring dogs in there. They’re dog-friendly so, a lot of the times, you get to see these animals. You see a lot of different people come through working on different projects, and they want to tell you about it. As an associate, you’re meant to help them build their whatever they’re working on, their swing set, their deck, anything like that. I think that social aspect, kind of collaborating with the customer and helping them get what they’re looking for.

Interviewer:Please describe the application and interview process.
Lowe’s Employee:The application process I was actually referred to by a friend, so I went in. I filled out an application, did an initial meeting with the HR person there. We kind of talked. I knew her previously, so she said to come in for an interview. I came in for an interview, just kind of the generic interview, met with her, met with a couple associates who I’d be working with in the lumberyard. We did a mouth swab drug test, and then I did a training with the other new hires where we kind of went through the store, figured out what our responsibilities are, what things are relevant to us, what things aren’t necessarily our department. The training was great for that as well, just learning your mentor, figuring out what you’re going to be working on.

Interviewer:What questions did the interviewer ask during the job interview?
Lowe’s Employee:A lot of it was based on team-oriented things. Being in the lumberyard, there’s not a lot you can do by yourself. I mean you’re working with big sheets of wood, just different aspects of that, so a lot of it is team oriented. They asked what leadership roles have I taken? Am I a leader? Am I a follower? Where do I see myself fitting in the team kind of as a pro, a pro service associate? That’s what the lumberyard was called. Just things like that. It was a lot team-oriented and leadership-oriented.

Interviewer:How were you notified that you received the job?
Lowe’s Employee:I think it was three days after my initial interview they offered me the position. I accepted the position, obviously. I had to fill out a few different things just kind of like with direct deposit and things like that and then a few… I think was a week after they offered me the position I went and started training. The training is you wear red vests there. Initially, you’re not given a red vest. You earn the red vest just through once you’ve figured out what you’re going to be doing, your capabilities and things like that. It’s just kind of like a tiered process of working your way up to where you’re initially going to be.

Interviewer:What set you apart from other candidates?
Lowe’s Employee:I think just my willingness to grind. Just like I said, it’s a manual labor job. A lot of people don’t like to kind of work those hard hours, but I enjoyed it. I mean I’m young, so I might as well do it while I can. I enjoyed just kind of having that manual labor and kind of going in hours work pretty quick. I think I worked hard the entirety of each of my shifts, and I think it reflected on my work and, obviously, got me the job. I think that was kind of my differentiating factor, just my willingness to grind.

Interviewer:What other advice would you give to a job seeker looking to gain employment?
Lowe’s Employee:I would just say just be willing to work hard because they do treat their employees great. They have good benefits, good management. The training is great. You just have to have a willingness to work because, like I said, it’s not an easy job. There’s a lot of manual labor. Being somewhere like Lowe’s, you talk to a lot of different people, so just building your social aspect of the job, being able to talk to people, but also having that willingness to work and be a team person, being able to work with your other coworkers, and then also just being able to collaborate with the customer to make sure they find exactly what they came there to get.

How to Get a Job at Lowe’s

The Lowes chain of hardware stores have become a staple of the home improvement industry through a combination of high-quality products, superior pricing, accessibility, and the outstanding customer service of more than 160,000 employees.

Large Pool of Applicants
Most stores in the network of 1,700-plus locations use an in-depth interview process to find credible and dependable workers. Jobs available feature seasonal, part-time, and full-time roles. With hundreds of applicants visiting stores and the company website to fill job vacancies, hiring officials have the luxury of selecting only the most qualified candidates.

Lowes initiates two phases of the company interview. The first stage may be familiar to anyone who has participated in a standard job interview. An official who conducts the session, usually a store manager, asks basic questions about retail work and behavior.

Applicants must answer interview questions regarding proper customer service, employee expectations, and responsibility. Variations of common interview questions include:

  • How do define good customer service?
  • Name a time you went above and beyond for the company
  • Why do you want to work for Lowes?
  • These questions will help personnel find individuals that demonstrate accountability, cooperativeness, and exceptional character.

    Candidates move on to the next phase once approved from previous testing. The second meeting consists of many legal and administrative tasks.

    Background check & drug tests
    Applicants may need to submit to legal background checks, complete personality evaluations, conduct physical and drug tests, and go through orientation with the hardware store chain. The second phase of the interview will teach applicants about Lowes corporate structure, possible benefits, company values, and expectations from employees. Candidates earn conditional employment once past the second phase.

    Job hopefuls should prepare for Lowes interviews in several ways. Standard confidence-building measures include researching the hardware retailer, reviewing employment materials, and dressing appropriately for the interview. Research of Lowes does not need to be in-depth. Candidates should at least know the history of the company and products in the department applied for. Reviewing resume information, including work history, education, and references, may help applicants feel more confident.

    What to Wear?
    A clean physical appearance should include business-appropriate attire and neatly-styled hair.

    Working as a cashier can be stressful, especially when you have long lines of customers. Employers ask this question to make sure that you are able to handle stress well and remain calm while working. To answer this question, think about the most stressful situation you’ve encountered in your previous job. Explain how you handled it and what steps you took to reduce the stress.

    Working as a cashier at Lowes can be quite busy, especially during peak shopping times. Employers ask this question to make sure you are comfortable working in a fast-paced environment and that you have the ability to multitask. In your answer, try to show that you are organized and able to prioritize tasks.

    Example: “I am very organized, which helps me keep track of inventory and customer transactions. I also have excellent communication skills, which makes it easy for me to answer questions from customers. Another strength is my ability to multitask. While working as a cashier, I often need to perform several tasks at once, such as counting money and checking receipts. I find these tasks quite easy.”

    Lowes cashiers often interact with customers, so it’s important that they have the skills to provide excellent customer service. Employers ask this question to make sure you’re familiar with their company’s policies and procedures for interacting with customers. They also want to know if you’ve received any training recently because they may be able to offer you more training opportunities. In your answer, explain what kind of training you’ve had in the past and whether you’d like to take additional training courses at Lowes.

    If you’re looking for a job at Lowe’s, you’ll likely need to go through a job interview. One way to prepare for this important meeting is to learn how to answer Lowe’s cashier interview questions before talking with an interviewer.

    How to Answer Lowe’s Interview Questions

    Before we hop into some example Lowe’s interview questions and answers, let’s pause for a moment. If you want to shine when you meet with the hiring manager, you can’t rely on examples alone. Instead, you need to carefully craft your interview blueprint.

    In the simplest terms, your interview plan needs to showcase you as an exceptional candidate. But how do you do that for a Lowe’s interview?

    Well, your first step is to learn about what Lowe’s wants. The company’s mission statement is a great indication of the organization’s priorities.

    For Lowe’s, the mission statement is:

    That means the company places a lot of importance on customer service, product quality, and value.

    Another place for clues about what hiring managers need to find is the job description. If they list a skill or trait several times in that handful of paragraphs of the job description, you can bet those are important to have as a candidate.

    Put the mission statement and job description together, and what you get is a guide. Discuss how you shine in those areas, and you’ll increase the odds of catching the hiring manager’s eye.

    But, if you’re asked behavioral interview questions, you don’t want to stop there. Creating a stellar response means doing more than asserting you have what it takes. You need to show the hiring manager, not tell them. How do you do that? With the STAR method and our Tailoring Method, of course. Those approaches, which we’ve discussed in detail before, ensure that your answer is relevant and compelling. If you want to really pique a hiring manager’s interest, it’s an exceptional strategy for making that happen.

    We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions along with their Lowe’s specific questions!

    Click below to get your free PDF now:

    What Do You Know about Lowe’s

    Did you research extensively about the organization and find out some information that may help you answer this question? There are lots of things that you can talk about, ranging from the products Lowe’s offers to their entry into Canada.

    Sample Answer

    Lowe’s is a retail company that operates in both the United States and Canada. It was started in 1946 and mainly deals in home improvement products. ( You can also mention that Lowe’s first entered Canada in 2007, launched its first website in 1996, and has its headquarters in Mooresville, North Carolina)

    FAQ

    What are the questions asked in cashier interview?

    Cashier Interview Questions
    • In your opinion, how can a cashier provide excellent customer service? …
    • How comfortable do you feel receiving money and counting back change as a cashier? …
    • Being a cashier requires focus and attention to detail in order to prevent mistakes. …
    • Why do you believe you can be a good cashier?

    Are Lowes interviews hard?

    When asked in an Indeed survey about the difficulty of their interview at Lowe’s Home Improvement, most respondents said it was easy. Indeed’s survey asked over 9,825 respondents whether they felt that their interview at Lowe’s Home Improvement was a fair assessment of their skills. 80% said yes.

    What do I need to bring to a Lowe’s interview?

    Expect the interviewer to ask you why you want to work at Lowe’s. This is a chance to mention some of the good things about the company that you find praiseworthy. You can talk about some of their services that you have used, their work culture or environment, or anything that you find worthy.

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