Paying your utility bill should be simple and straightforward. There are a number of easy ways to pay your sewer utility bill through the Loxahatchee River District. This article will talk about the different ways you can pay your Loxahatchee River District bill: in person, over the phone, online, or by mail.
Online Bill Pay
One of the easiest ways to pay your Loxahatchee River District bill is online. The district offers several online payment options:
Your Bank’s Online Bill Pay Service
You can pay through your bank’s online bill pay system. Just log into your bank’s website or mobile app and search for the Loxahatchee River District. Enter your account number and the payment amount and schedule the payment. This will either send an electronic payment or a physical check to the district on your behalf. Check with your bank for any fees.
LRD’s Payment Portal
You can pay as a guest, set up automatic payments, or manage your account on the district’s online payment portal. The portal accepts eCheck or credit/debit cards.
Just enter your account number and payment information on the payment form to make a one-time guest payment.
To create an account, you’ll need to enter your billing account number, email, password, and payment information. You can then schedule automatic payments to be drafted from your bank account or charged to your card The portal allows you to review statement history and update your payment methods at any time
The portal makes it easy to pay your bill or set up automatic payments. Payments post to your account immediately. You can also avoid late fees by scheduling auto-pay.
Automatic eCheck or Credit Card Payments
You can also call the district office to setup automatic payments from your bank account or credit/debit card. Payments will be automatically drafted each billing cycle, ensuring your bill is paid on time.
Pay by Phone
If you prefer to speak to someone directly, you can pay your Loxahatchee River District bill over the phone.
Customer Service Agents
Call during business hours to speak with a customer service agent who can take your payment over the phone. They accept eCheck or credit/debit cards.
IVR Payments
You can also pay by phone at any time using the district’s automated interactive voice response (IVR) system. Call the utility billing line and follow the prompts to enter your account number and payment details. The IVR system is available 24/7 to make a quick payment.
Pay by Mail
If you would rather mail in a payment, you can send a check or money order to:
Loxahatchee River District
P.O. Box 8800
Jupiter, FL 33468
Be sure to include your payment stub from your bill. Allow enough time for your payment to reach the district office by the due date to avoid late fees.
Pay in Person
You can also pay your bill in person at the Loxahatchee River District office located at:
2500 Jupiter Park Drive
Jupiter, FL
The office is open Monday-Friday from 8:00am to 5:00pm. You can pay using cash, check, credit card, money order, or debit card. The district also has an after hours drop box where you can leave a check or money order.
Payment Policies and Fees
- The district does not charge any fees for electronic payments or credit/debit card transactions.
- There is a 10% late fee applied to any unpaid balance after the due date. This is assessed on new unpaid charges only.
- You can make payments in advance or overpay your account balance.
- The office is closed on major holidays.
- Payment receipts are provided.
- Payments are posted to your account immediately, except mailed checks which may take up to 10 days.
Get Account Help
If you have any questions about your bill, payment options, or account status, the friendly and knowledgeable Loxahatchee River District customer support team is available to help:
- Call (561) 747-5700, option 2 during business hours
- Email [email protected]
- Visit the office at 2500 Jupiter Park Drive in Jupiter
The district offers a variety of payment options to provide fast, convenient bill payment service. Pay online, by phone, by mail, or in person. You can even setup automatic payments to ensure your bill gets paid on time, every time. Contact the district’s billing department if you need help managing or paying your account.
Water Reclamation | Environmental Education | River Restoration
The Loxahatchee River District takes care of the sewers and drains for Jupiter, Tequesta, parts of Juno Beach, and Jupiter Farms. Each day we recycle 6-7 million gallons of wastewater, which helps to protect the Loxahatchee River and our precious water resources. Please see below for more information about your Sewer Service.
Applications for Service or Change of Ownership
Below are the forms for Change of Ownership Application, New Construction and New Connection so we can setup or modify your account.
Change of Ownership – Use this form if you are buying (or selling) a home that is already connected to the sewer system.
New Construction – Use this form if you are preparing to connect your home to the sewer system.
Change of Ownership: This form is used to buy or sell a business property that is already hooked up to the sewer system.
New Construction – Use this form if you are preparing to connect your non-residential property to the sewer system.
Existing Building – Use this form if you are connecting to the sewer system for the first time.
The District bills QUARTERLY for sewer service. You can opt to receive your bill by regular mail, email, or both. Please contact our Customer Service Department at (561) 747-5700, menu option 2, or billing@lrecd. org to make any changes.
Quarterly Sewer Service Bills are sent in early January, April, July and October of each year. Payments are due around the middle of the three-month service period, which is usually February 15, May 15, August 15, and November 15.
The owner of the property being served with sewage service is primarily responsible for all charges for sewage service to the property, without regard to the fact that a tenant, licensee, customer or other party was actually utilizing the sewage service.
Residential Service Rates |
|
Toilets in Your Home |
Quarterly Service Charge |
|---|---|
|
1 Toilet |
$58.50 |
|
2 Toilet |
$73.13 |
|
3 Toilet |
$87.75 |
|
4 Toilet |
$102.38 |
|
Live/Work Unit – 2.00 e.c.’s |
$117.00 |
|
Live/Work Unit – 2.25 e.c.’s |
$131.63 |
|
Live/Work Unit – 2.50 e.c.’s |
$146.25 |
|
Live/Work Unit – 2.75 e.c.’s |
$160.88 |
|
New Live/Work, Granny Flats and Guest Houses |
Plans need to be provided |
*Live-Work Units are billed according to square footage and number of toilets as set forth in Rule 31-10.
To see how your sewer bill compares to other comparable wastewater utilities, please view our Rate Chart
Non-Residential/Commercial |
Non-Residential Customers are billed based upon municipal water usage, with a minimum Quarterly Bill of $80.06. Non-Residential customers using more than four thousand (4,000) gallons per month are billed at a rate of $6.68 per thousand (1,000) gallons of water used. The District calculates Non-Residential sewer bills using a 12-month rolling average water consumption. Each quarter, we calculate the average monthly potable water used over the past 12 months, then we multiply that by 3 to calculate the average amount of water used per quarter. The sewer bill is based on the following water consumption schedule to provide time for data processing:
Quarterly Billing |
Water Use From |
Water Use To |
|---|---|---|
|
Q1 – January |
December 1 |
November 30 |
|
Q2 – April |
March 1 |
February 28 |
|
Q3 – July |
June 1 |
May 31 |
|
Q4 – October |
September 1 |
August 31 |
The quarterly sewer bill for new customers with less than 1 month of water data, or customers that receive potable water from a private well, will be based on the number of equivalent connections established in your developer agreement.
*Irrigation Credit – If you use municipal water for landscape irrigation you may be able to lower your sewer bill by installing a meter to document the amount of water used for irrigation purposes. If you already have a separate irrigation meter that was installed by your water provider, no additional work is necessary. If you already have a separate irrigation meter that was installed by someone other than your water provider, then you should call the Loxahatchee River District Engineering Department (561) 747-5700, Option 3) to schedule an inspection of the meter. Then each month you will need to call the District offices with your monthly irrigation meter reading to receive a credit on your sewer bill. If you do not have a separate irrigation meter, you should speak with your plumber or water service provider and discuss the feasibility and cost of installing such a meter. More information on the installation of an irrigation meter.
For detailed information about our Rates, Fees, and Charges, please refer to our Rules 31-10
Please click HERE to access the Bill Pay page
Loxahatchee River District and the River Center
Can the Loxahatchee River district send a sewer bill via email?
The Loxahatchee River District can send your quarterly sewer bill ‘via email’. If you would like to take advantage of this option, go to ‘ Sewer Bill Via Email ‘ and complete the form. Don’t forget if you change email or mailing addresses notify the Loxahatchee River District by emailing billing@lrecd. org .
How do I contact the Loxahatchee River district?
View a List of contact information for sewer related emergencies. In case of an emergency with sewer service, the Loxahatchee River District (LRD) would like to be able to call, email, or text you. Please submit your contact information through this Emergency Contact Form.
What is the Loxahatchee River district?
The Loxahatchee River District takes care of the sewers and drains for Jupiter, Tequesta, parts of Juno Beach, and Jupiter Farms. Each day we recycle 6-7 million gallons of wastewater, which helps to protect the Loxahatchee River and our precious water resources. Please see below for more information about your Sewer Service.
