As a Macy’s credit card holder, you have several convenient options to pay your bill each month Macy’s offers online, phone, mobile app, mail, and in-store payment methods. I’ll outline the pros and cons of each approach so you can choose the best one for your needs
I’ve been a Macy’s cardholder for years and have used all their payment options at some point. While I prefer the ease of auto-pay online, the flexibility of multiple payment channels is great.
Below are the four main ways to pay your Macy’s credit card bill and key tips for each method:
1. Pay Online
Paying your Macy’s bill online through your account dashboard is quick and secure, Here are the steps
-
Go to macys.com and sign into your account
-
Under “My Account” click on “Macy’s Credit Card”
-
Select “Make a Payment” and enter payment details
-
Verify info and authorize the payment
I like paying online because:
-
It’s fast – takes less than 5 minutes
-
You can set up automatic payments
-
Payment history is stored in your account
-
You can earn rewards faster by paying early
One thing to note is debit cards are not accepted for online payments. You’ll need to use a checking account or other funding source connected to your account.
2. Pay by Phone
Calling Macy’s credit services at 1-888-257-6757 is another easy option. Have your account number ready along with bank account details.
Benefits of paying by phone include:
-
Speaking to a live agent for personalized service
-
Option to request statements and account information
-
No need to remember usernames and passwords
The only downside is limited service hours. Agents are available 9am – midnight EST daily.
3. Pay via Mobile App
The Macy’s mobile app allows you to manage your account and make payments on the go.
To pay your bill through the app:
-
Download and login to the Macy’s app
-
Tap “Macy’s Credit Card”
-
Select “Make a Payment” and follow prompts
Paying through the app is great because you can do it anywhere, anytime. It’s especially helpful for last minute payments before the due date.
4. Pay by Mail
If you prefer slower, old-school bill payment, sending a check or money order is an option. Simply mail payments to:
Macy’s Credit Card Payments
PO Box 9001094
Louisville, KY 40290-1094
Pros of mailing payments:
-
No need for internet access or mobile apps
-
Can be done completely offline
Cons include the slow processing time of 5-7 business days. This method also lacks payment confirmation until your next statement.
In-Store Payments
For those who enjoy retail therapy, you can pay your Macy’s credit card bill at any store checkout. They accept cash, check, debit and money orders. No credit cards though.
In-store payment allows you to:
-
Combine bill payment with shopping
-
Avoid shipping delays of mailed payments
-
Get instant payment confirmation from the cashier
So next time you visit Macy’s, consider paying your bill at the register.
Choose the Best Payment Method for You
Here’s how it works:
Then sign in to your Macy’s account or Create An Account.
Register for Macy’s Pay & verify your Macy’s Card
When asked to confirm your card security code (CVV), just do what it says. You only have to do this step once!
How to verify your Macy’s Credit Card using Macy’s Pay
- Sign in to your Macy’s account.
- If it’s not already there, add your Macy’s Card information to your account.
- Pick one of your Macy’s Cards to use with Macy’s Pay if you have more than one.
- Please check your security code, also known as the CVV code. It’s the three-digit number on the back of your Macy’s credit card or the four-digit number on the front of your Macy’s American Express® card.
- Type in the one-time authentication code that was sent to the phone number or email address linked to your Macy’s Card.
- You’re now ready to use your card with Macy’s Pay!
Pay Your Macy’s Bills Online with Www.Macys.com/PayBill
FAQ
Can you do split payments on Macy’s?
When you check out with Zip, you can pay for your next purchase at Macy’s over the course of 6 weeks.
What time is the Macy’s payment cut off?
You can make a one-time payment before midnight Eastern Time, and it will be credited the same day. Within 48 hours (72 hours during the Easter, Thanksgiving, and Christmas holidays), the payment will show up as a debit on your checking account. ).
How can I see my Macy’s statement?
Calling the customer service number on your statement and the back of your credit card will get you a paper copy of your monthly statement. You can also make the request online by clicking on the “Manage Your Credit Account” link on Macy’s website.
How do I call Macy’s about my credit card?
For help please call 1-866-593-2543. For TTY: We accept 711 or other Relay Service. Please see the attached Card Agreement for important details, such as our right to change the account terms (such as rates and fees) in line with the Card Agreement.
How do I pay my Macy’s Bill?
Payment in store: You can pay your bill at any Macy’s register with cash, check, debit card, or money order. Send your payment and account number to: To pay with your Macy’s Credit Card or Macy’s American Express® Card, we do not accept gift cards or credit cards. Find A Store
Can I pay my Macy’s bill with a credit card?
The cashier at any Macy’s store will take cash, check, debit card, or money order to pay your bill. To pay with your Macy’s Credit Card or Macy’s American Express® Card, we do not accept gift cards or credit cards. Find A Store At this time, debit cards are only accepted as payment in store.
How do I make a Macy’s credit card payment?
Call Macy’s at 1-888-257-6757. Follow the automated menu options to initiate a payment. Your card number, the amount you want to pay, and the routing number and account number for the bank account from which the money will be taken will be asked for. Submit your payment. In addition, you can pay online, by mail, or at any Macy’s store.
How do I set up autopay for my Macy’s Credit Card?
Go to your online account, click on “Macy’s Credit Card,” and then click on “Manage AutoPay,” which is below the “Make a Payment” button. This will set up autopay for your Macy’s credit card. Input a payment source if not already set up and enroll in AutoPay. Debit cards are not accepted for AutoPay payments.
How do I view my Macy’s credit card balance?
Once you’ve added your Macy’s Credit Card to your account and you’re signed in, select Macy’s Credit Card. This page shows the amount of money you owe, the date your next payment is due, and the minimum payment plus other account-related details. Back To Top Once you’ve added your Macy’s Credit Card to your account and you’re signed in:
How do I add my Macy’s credit card to my account?
You’ll need to link your Macy’s Credit Card or Macy’s American Express® Card to your macys.com account in order to pay online, see your account balance, see your bills, and do other things. You will need to enter your account number, the name that appears on your card or statement, the security code on your card, and the last four digits of your Social Security number.