Paying your water bill to the Madison County Water Facilities Board (MCWFB) online is the fastest and most convenient way to manage your account. MCWFB offers a user-friendly website and mobile app where customers can view their usage, account history, and make quick payments. This guide covers everything you need to know about paying your Madison County water bill online.
Online Account Registration
To get started with online bill pay, you’ll first need to register for an account on MCWFB’s customer portal:
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Go to mcwfb,com and click “Pay Your Bill Now” at the top,
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On the payment site, click “Register” to create a new account.
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Enter your 10-digit account number, email, phone number, and create a password.
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Accept the terms and conditions.
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Check your email for a verification link to activate your account,
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You’re now ready to view and pay your water bill online!
Understanding Your Water Bill
When you log into your online account, you’ll be able to view and understand your MCWFB water bill including:
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Account number – Your unique 10-digit number to identify your account.
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Service address – The location where you are receiving water service.
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Usage history – Tracks your water consumption month-over-month.
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Meter readings – Your actual metered water usage for the month.
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Account balance – Overview of previous balance, payments, and new charges.
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Due date – Payment is due by the 10th of each month to avoid late fees.
Review your bill carefully each month and contact MCWFB with any questions.
Paying Your Water Bill Online
MCWFB offers a few quick and easy options for paying your water bill online:
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One-time payment – Pay your total balance or a specific amount immediately.
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Auto-pay – Set up recurring monthly payments to be deducted automatically.
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Mobile – Pay via the MCWFB mobile app on your smartphone.
Follow these simple steps to pay online:
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Log into your account at mcwfb.com or via the mobile app.
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Select “Pay Bill”.
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Choose your payment amount and enter your payment details.
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Review and submit the payment.
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You’ll receive a confirmation email when processed.
Online payments post instantly, so your balance stays up-to-date.
Other Ways to Pay Your Water Bill
In addition to online payments, MCWFB also accepts water bill payments by:
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Phone – Call (479) 738-2214 to pay over the phone with a card.
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Mail – Send check or money order to MCWFB PO Box 606, Huntsville, AR 72740.
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In person – Visit the MCWFB office at 27271 Highway 23, Huntsville, AR.
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Drop box – Use the after hours drop box at the MCWFB office.
Choose the most convenient method each month.
Avoid Late Fees and Service Disruption
To avoid penalties and maintain uninterrupted water service, be sure to:
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Pay your bill in full by the due date, the 10th of each month. Late fees apply to past due balances.
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Contact MCWFB immediately if you receive a shutoff notice so you can arrange payment.
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Update your contact information if you move so you continue receiving billing notices.
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Notify MCWFB if you no longer need service at your property so it can be closed out.
Keeping your account current is important. MCWFB aims to provide exceptional customer service.
Customer Support Resources
Contact the MCWFB team with any questions or issues:
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By phone at (479) 738-2214 Monday-Friday 8am-5pm.
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In person at 27271 Highway 23, Huntsville, AR 72740 during office hours.
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Email [email protected] for a quick response.
Registering for online account access allows you to easily monitor your usage, view bills, make payments, setup auto-pay, and go paperless. Keeping your contact information current ensures you get important water service notifications. Stay connected with MCWFB for all your water needs!
About Madison County Water Department
Our mission is to provide reliable drinking water and quality service at an affordable rate while protecting our natural resources, public health and striving to produce an effluent that exceeds all local, state and federal standards.
We are a groundwater system, meaning the water comes directly from groundwater wells throughout the county. Along with water purchased locally from Commerce, The City of Royston, Elberton, Madison Springs, and Franklin County Water System
- These wells produce approximately 297,615 gallons of water a day at this time.
- Daily purchased water is approximately 826,437 gallons
- We are currently supplying water to 1,700+ customers
Quick Links
- Online: Create an account and pay your water bill
- Phone: Call 1-888-409-2749 or (706) 795-9865 between 9:00 AM to 4:30 PM to pay your bill by credit card or E-check over the phone.
- Mail to: Madison County Water Department, 94 Spring Lake Dr., Danielsville, GA 30633
- Dropbox on or before your due date. (Royal Blue Box located in the parking lot of our office at 94 Spring Lake Drive) Please Do Not Leave Cash!
Why are Madison County water bills so high? We got answers.
How do I pay my Madison County water bill?
Mail money orders and checks made out to Madison County Water Dept. to: If you want to pay your bill in person, go to: Madison County Water Department Office 94 Spring Lake Drive Danielsville, GA 30633 with cash, a credit or debit card, or a money order or check made out to Madison County Water Department.
How do I pay my water bill?
Water Customers can now use our new modern & easy-to-use bill payment service. Pay using debit, credit, ACH or digital wallet. Click here to find out more about the Madison County Water Department (MCWD) and how services will be moved from Huntsville Utilities to MCWD. Follow phone prompts to speak to a representative or to leave a message.
What payment options does Madison County water facilities board offer?
Madison County Water Facilities Board offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. In an effort to serve our community better, we are now offering online bill pay. You may now pay your bill on-line 24/7. We accept Visa, MasterCard, Discover and American Express.
What does Madison County water facilities board do?
At Madison County Water Facilities Board, our goal is to give our community safe, high-quality water services while also maintaining a high level of customer service and environmental responsibility. Looking for the easiest way to pay your bill? We give our customers a lot of different ways to pay.
How do I pay my Madison County property taxes online?
The Madison County Tax Collector offers a convenient option to pay your property taxes online. Please note: there is a 2. 5% convenience fee plus a $0. 30 transaction fee for all credit and debit transactions. Madison County does not receive any portion of theses fees. The fees are paid directly to the online payment processor.
What are Madison County Water Department office hours?
94 Spring Lake Drive, Danielsville, GA 30633 is the address of the Madison County Water Department Office. The office is open from 9:00 AM to 4:30 PM, Monday through Friday. A drop-off box is located at the front of the building and are available for after-hours payments.
