Having your electric bill on autopay makes life easier. But to set up autopayments for your Matanuska Electric Association (MEA) account, you first need to know how to pay online through their website. In this article, we’ll walk through signing up for online billing, making one-time payments, setting up autopay, and more.
Creating an Online Account with MEA
To pay your MEA bill online, you need to have an account on their website. Here are the steps to sign up:
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Go to www.mea.coop and click “Log In” at the top right.
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On the SmartHub login page, click “New User” under the registration area.
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Enter your account number and the phone number or email associated with your MEA account,
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Create a unique username and password
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Agree to the terms and conditions.
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Complete any security verification checks shown.
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Click “Register” to finish creating your online account
Once your account is created, you can immediately log in to access your MEA account dashboard.
Making a One-Time Payment
When you receive a new bill from MEA, here are the steps to make a one-time online payment:
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Log into your SmartHub account.
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Locate your most recent billing statement under “My Billing & Payments”.
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Check the balance due and due date.
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Select “Pay Now” for the billing period you want to pay.
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Enter the payment amount. You can pay the total balance, a partial payment, or a custom amount.
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Select your payment method: credit/debit card, bank account, or PayPal.
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Enter your payment details and submit.
Once submitted, the payment will typically process within 1-2 business days. You’ll receive a confirmation email with transaction details.
Setting Up Autopay Through SmartHub
The most convenient way to pay your MEA bill is to enroll in autopayments so the amount due is automatically paid each month. Here’s how to set up autopay:
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Log into SmartHub and go to “My Profile”.
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Select “AutoPay Program” on the left menu.
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Click “Activate” to turn on Autopay and fill out the payment method details.
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Pick the payment date you want the monthly amount automatically debited.
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Agree to the terms and conditions.
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Click “Activate AutoPay” to complete enrollment.
Once active, you’ll receive an email confirmation each month showing the autopay transaction details. You can cancel or change your autopay method at any time through your profile.
Other Ways to Pay Your MEA Bill
In addition to paying online and using autopay through SmartHub, MEA offers a few other payment options:
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Pay by phone: Call 1-888-478-6714 to make a payment using the automated phone system. Have your account number and payment details ready.
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Pay in person: Visit any MEA district office during open hours to pay with cash, check, or credit/debit card.
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Pay by mail: Send a check or money order payable to MEA using the payment stub from your paper bill. Allow 5-7 days for mail delivery time.
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Drop box: Place your payment (check or money order) in an after-hours drop box at any MEA office.
No matter which option you choose, be sure to pay your bill by the due date to avoid late fees. Through SmartHub, you can also sign up for email/text reminders and due date alerts.
Tips for Managing Your MEA Account Online
Here are some tips for getting the most out of your SmartHub account with MEA:
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Update your contact information if you move or change phone numbers. This ensures you receive important account notices.
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Go paperless by opting out of mailed paper bills. This allows instant access to PDF statements.
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Monitor your daily electric usage under the “My Usage” tab. This helps you understand your costs.
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Set usage alerts to be notified if your usage exceeds a specified threshold.
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View billing history and payment history to compare costs over time.
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Schedule payments in advance if you know you’ll be out of town when your bill is due.
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Save payment methods like credit cards or bank accounts to your profile for faster checkout.
Why Paying Online with MEA is Useful
Paying your MEA electric bill through their online SmartHub portal offers many benefits:
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It’s faster and more convenient than mailing payments.
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You can pay anywhere using your computer, smartphone, or tablet.
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Payment receipts and confirmation emails provide digital records.
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It’s more secure than sending checks that could get lost or stolen.
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You can check your balance and view past statements at any time.
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Autopay eliminates late fees and saves you time each month.
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Account management features like alerts keep you informed about usage and billing.
So if you’re an MEA customer, sign up for an online account today to make paying your power bill easier. Having access to SmartHub ensures you always know your account balance and can make quick payments on your schedule.
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FAQ
Who owns the Matanuska Electric Association?
How do I pay my Matanuska Electric Association Bill?
You can pay your Matanuska Electric Association Bill directly on this website. Alternatively, you can pay using credit card, debit card, Apple Pay, or bank account on doxo. For billing questions, contact them directly at 907-745-3231.
How much does Matanuska electricity cost?
Roughly 9.65% of them are commercial accounts and 90.35% are residential customers. Patrons of Matanuska Electric Association pay an average residential electricity rate of 22.87 cents per kilowatt hour, which is 5.41% less than Alaska’s average price of 24.17 cents. In 2023 they had retail sales of 772, 889 megawatt hours.
What is the Matanuska Electric Association?
The Matanuska Electric Association is a nonprofit cooperative that provides power supply services in the Matanuska-Susitna valley and Chugiak-Eagle river areas of Alaska. Founded in 1941, it serves more than 52,000 customers. Matanuska Electric Association also provides training to its employees on safety measures and operation of trucks and equipment.
How do I contact Matanuska Electric Association?
The office is open from 8am to 5pm, Monday through Friday. Customers can also report outages by calling 907-696-7697. Additionally, a contact form is available on the Matanuska Electric Association website for customers to submit inquiries or concerns.
How much energy does Matanuska Electric Association lose?
The state of Alaska has an energy loss average of 3.31% and the nationwide average is 2.43%, resulting in Matanuska Electric Association receiving a rank of 9th best out of 55 providers reporting energy loss in Alaska. Matanuska Electric Association residential electric rates are highest in July and the highest average bill is in January.
How do I report a Matanuska Electric outage?
Customers can also report outages by calling 907-696-7697. Additionally, a contact form is available on the Matanuska Electric Association website for customers to submit inquiries or concerns. Information about the electric cooperative, including bill payment, outage updates, and contact information.
