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If you live in the Medford, Oregon area, your drinking water and sewer services are likely provided by the Medford Water Commission. Paying your water bill on time each month is important to avoid late fees or service disruption. Read on to learn about the payment options available from the Medford Water Commission.
Overview of Medford Water Commission
The Medford Water Commission is a municipal utility that provides water and sewer services to around 85,000 residents in Medford, White City, and nearby areas in southern Oregon
They utilize water from the Big Butte Springs and Rogue River, treating it at their water treatment plant before distribution through pipes, reservoirs and pump stations The Medford Water Commission bills customers monthly for water usage and a monthly service fee
There are several ways to pay your water bill to the Medford Water Commission conveniently. Keep reading to learn how to pay online by phone automatic payments, mail and in-person.
Paying Your Medford Water Commission Bill Online
The easiest and most popular way to pay your water bill is online through the Medford Water Commission website:
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Go to www.medfordwater.org.
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Click on “Pay My Bill” at the top.
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This will direct you to the online payment portal where you can either log-in to an existing account or make a one-time payment.
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Have your account number ready to quickly pull up your billing details and balance owed.
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Enter your payment information securely including credit/debit card details or bank account.
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Review payment details carefully before submitting.
Payments made online are posted to your account immediately. You can also setup automatic recurring payments through the online system.
Paying Your Water Bill by Phone
To pay your water bill over the phone to the Medford Water Commission:
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Call 541-774-2430.
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Select option 1 for the automated payment system.
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Enter your Medford Water Commission account number when prompted.
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Follow the voice instructions to enter your payment details and submit the payment.
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Make sure to record the confirmation number at the end.
The automated phone payment system is available 24 hours a day, 7 days a week. Payments are posted same-day if made during business hours.
Automatic Payments for Medford Water Bills
For hands-free convenience, enroll in automatic payments through the Medford Water Commission:
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Sign up through your online account portal to have payments automatically debited from your bank account each month.
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You can cancel or change your auto-pay date anytime through the online account system.
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Automatic payments avoid late fees, service disruption and saves you time.
Paying Your Water Bill by Mail
To pay your water bill by mail to the Medford Water Commission:
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Write your account number clearly on the check or money order.
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Include your payment stub in the envelope. If you don’t have the stub, write your account details on the envelope.
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Mail your envelope to 200 S Ivy St, Room 177, Medford, OR 97501.
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Allow 5-7 business days for mailed payments to process.
In-Person Payments at the Medford Water Commission
To pay your water bill in-person:
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Visit the Medford Water Commission office at 200 S Ivy St, Room 177, Medford, OR 97501
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Their office hours are Monday-Friday, 8am-5pm, excluding holidays.
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Bring your payment stub and a check, money order or cash for the amount due.
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In-person payments will post to your account same day.
Payment Assistance for Medford Water Bills
If you are having trouble paying your water bill in Medford, payment assistance may be available:
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Contact the Medford Water Commission at 541-774-2430 to set up a payment plan.
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Inquire about bill payment assistance programs you may qualify for.
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Local charities like the Salvation Army and St. Vincent de Paul may provide water bill grants for low income residents.
Don’t hesitate to explain your situation and see what options they can offer if you are struggling to pay your water bill each month.
Medford Water Commission Bill Payment Locations
In addition to the main office, you can drop off check payments in the designated drop boxes at:
- Medford City Hall – Lausmann Annex parking lot
- Albertsons – 910 N. Phoenix Rd and 113 N. Ross Ln
- Avista Utilities – 580 Business Park Dr
Check payments only, no cash. Payments dropped off after hours will be processed the next business day.
What to Do if You Didn’t Get Your Water Bill
If you notice you haven’t received your monthly statement from the Medford Water Commission:
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Login to your online account to view your balance.
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Call 541-774-2430 to check your account status.
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Update your account address if you’ve moved recently.
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Discuss billing and delivery issues with a customer service agent.
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Failure to receive a bill does not exempt you from paying on time. Avoid late fees by proactively contacting them.
In Summary
BIDS, RFPS, & RFQS
Category: Construction & Building Projects
CIP #: CIPW-22-00280
BID Info: MEDFORD WATER OPERATION CENTER
Plans:
Click here for documents (download at no charge); email [email protected] or call 541-774-2459 for the login password.
Pre-Bid Meeting: Thursday, November 14, 2024 at 10:00 am – Remote via Microsoft Teams
Hundreds of Medford residents not paying utility
What is the Medford Water Commission?
About 91,100 people who live in and around Medford City, Oregon get their water from the Medford Water Commission (MWC). The Medford Water Commission has been around since 1922, and its current supply comes from Big Butte Springs, a surface water source. When the demand arises, water from the Rogue River is used to supplement the springs supply.
Does Medford have a water utility fee?
The only City utility fee that was directly linked to water use when the Medford Water Commission first started billing for the City was the sewer fee. Today there are up to eight fees, most of which have no relation to water usage.
How do I contact Medford Water?
Medford Water is dedicated to meeting customers’ needs for service and information, sending bills on time and correctly, and collecting payments in a fair and just way. Call our Customer Service Team at (541) 774-2430 for: Hours: Monday-Friday, 8:00 a. m. -5:00 p. m. You will find links to water rates and other helpful topics below.
What does a Medford Water Bill include?
Costs for water service are on your Medford Water bill. This is what makes sure that you have clean, safe drinking water from the source all the way to your tap.
How do I pay my city of Medford utility bill?
Fees are also used to maintain parks, public right-of-ways and provides funds for public safety. The City of Medford offers several ways to pay your utility bill. Simplify your life by paying your monthly City of Medford Utilities bill through our Self Service Portal. Pay Your Bill Enroll in Auto-pay Pay by Phone In-Person Mail.
What is a Medford Water Account Number?
The account number is the second set of seven numbers (Y) that come after the dash. It is unique to the address. This section shows your Previous Balance, Payments, Balance Forward, and New Charges. Water service fees from Medford Water are on your water bill. This is what makes clean drinking water possible.
