- Tell me about your previous work experience as a medical office receptionist.
- What were your primary responsibilities?
- What type of interactions did you have with patients and visitors?
- Did you schedule patient appointments?
- Did you maintain patient accounts?
“I am someone who thrives in a busy environment where attention to detail and an ability to work under pressure are paramount. Although I am perfectly capable of working alone and unsupervised, I feel I would thrive working as part of a close knit team that forms part of the medical organization. I have a mature and positive attitude, can remain calm under pressure and would always treat your patients and visitors with the utmost respect and professionalism. I am applying for the position of Medical Receptionist because I feel the person specification and job advert are a solid match for my own skills, qualities and attributes.”
“I possess numerous skills, qualities and attributes that would be a strong match for this role. I am highly organized, conscientious and can manage multiple tasks all at one. I have a positive attitude to my work and can be relied upon to learn the role quickly and will fit into your medical team seamlessly and without fuss. I enjoy dealing with people on a face-to-face basis and understand that it is very important within the role of Medical Receptionist to provide exceptional service whilst also showing empathy and a caring approach when needed. I am also confident in my own abilities and can be relied upon to meet the requirements of the role consistently and professionally. Finally, I am loyal, trustworthy and will maintain confidentiality at all times.”
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Purchase the full package below for just $7.99 to download the answer to this and all of the interview questions featured on this page!
Now INSTANTLY download the suggested ANSWERS to all the MEDICAL RECEPTIONIST INTERVIEW QUESTIONS and PASS your interview!
Top 20 Medical Receptionist Interview Questions and Answers for 2022
Why did you apply for this job? Why do you want to work as a medical receptionist?
Try to refer to your skills, and enthusiasm for the job—something your future employer can benefit from. You can also say that you read the job description carefully, and can imagine yourself taking care of all duties—with ease, and with smile on your face–and on the face of the patient you are attending.
You can even refer to your past jobs (in customer service or directly behind the receptionist’s desk), saying that you enjoyed these jobs, and would love to continue on your journey. They should have the feeling that you really want the job—and do not apply just because you can’t secure a better one at the moment.
Sample answer
Why do you want to work for our practice/clinic/hospital?
The research you did will pay off at this stage of an interview. For sure you found something you like about them—either the services they offer, or the employee benefits, or the values and goals they follow. Simply something that resonates with you—and it can be also the way receptionists carry out their job.
You can also say that you got a recommendation from a friend, stressing that they said good things about the place and working conditions. And if you found nothing good, and got no recommendation, you can simply say that you like the location of the place (near your apartment, good traffic connection, etc), or give other logical reason for your choice…
Sample answer:
5 TIPS FOR PASSING THE MEDICAL RECEPTIONIST INTERVIEW!
TIP #1 – Your ability to remain calm, composed and follow strict rules and procedures will be assessed during the Medical Receptionist interview. On that basis, we recommend you prepare answers to specific behavioural interview questions that may arise assessing your competence in these areas.
TIP #2 – An ability to multi-task and deal with people who are under pressure and anxiety will also be assessed during your Medical Receptionist interview. Once again, make sure you provide evidence-based answer to interview questions such as: “Can you give an example when you dealt with a difficult customer or client?”, and also: “Can you tell me about a time when you completed multiple tasks whilst at work?”
TIP #3 – Prioritizing work-related tasks is a very important aspect of being a competent Medical Receptionist. Be prepared for a hypothetical interview question that assesses your ability to decide which tasks to carry out first whilst in this role.
TIP #4 – Confidentiality, GDPR best practices and also following rules, procedures/medical centre protocol are all competencies that will be assessed during the Medical Receptionist interview. Within the ‘21 Medical Receptionist Interview Questions & Answer’ guide, which is available to download directly on this page, we have provided you with the perfect answers to these and other competency-based interview questions.
TIP #5 – An ability to work well as part of a team, communicate effectively and also maintain accurate records are also other important aspects of this sought-after role. We recommend you have specific examples of where you have previously carried out similar tasks to draw upon when answering the interview questions. Finally, we also recommend you use the STAR technique when responding to situational-type interview questions.
Download a copy of our 21 Medical Receptionist Interview Questions & Answer guide and make sure you are fully prepared for your interview!
Medical Receptionist Job Description & Person Specification
As a Medical Receptionist you will need to carry out a large number of tasks and responsibilities on a daily basis. These include, but are not limited to, welcoming and checking in patients and visitors to the hospital or medical centre, directing patients to the correct medical department, arranging medical appointments with doctors and nursing staff, managing and taking care of appointments, responding to requests for personal medical information, responding to requests and tasks made by the medical centre staff including doctors and nurses, keeping and maintaining accurate data and information, maintaining inventory records, protecting patent’s rights, responding to emergencies, maintaining confidentiality, adhering to GDPR and other data best practices, following the hospital or medical centres rules, procedures and code of conduct and also comforting patients as and the situation arises.
FAQ
What do I need to know for a medical receptionist interview?
- Can you tell me a bit about yourself?
- As a receptionist, you can work in a wide range of industries. …
- Why do you want to work at our medical practice?
- What are some of your strengths?
- What is your greatest professional weakness?
- How do you manage stressful days at work?
- Why did you leave your last job?
What makes you a good fit for medical receptionist?
Good interpersonal skills. Knowledge of billing and insurance information and procedures. Knowledge of medical terminology. Knowledge of medical database use.
Why do I want to be a medical receptionist?
- “Tell me about yourself.” …
- “Why did you choose to apply?” …
- “What is your biggest strength?” …
- “What is your biggest weakness?” …
- “How do you see the future of healthcare?” …
- “How do you stay informed on current events and advancements in healthcare?”
