Pay Your Menasha Utilities Bill Online – A Quick, Easy and Secure Way to Manage Your Account

Paying your utilities bill is a necessary chore but it doesn’t have to be time consuming or complicated. Menasha Utilities offers a convenient online bill pay system that makes managing your account quick and easy. In this article, we’ll walk through how to sign up log in, read your bill, make payments and more using Menasha Utilities’ online portal.

An Overview of Online Bill Pay with Menasha Utilities

Menasha Utilities’ online bill pay system, called MyAccount, allows customers to securely access account information, view bills, make payments, set up recurring payments and more. Everything can be done online 24/7, eliminating the need to call in or visit an office during business hours.

Some key features of Menasha Utilities’ online bill pay include:

• Secure access to account information using your account number and preferred email address
• Paperless billing so you can view bills online
• Ability to pay bills immediately with credit/debit card or bank account
• Option to set up autopay so payments happen automatically each month
• Tracking energy usage through MyMeter
• Email notifications about bills, payments, alerts and more

Online bill pay makes managing utility bills less of a hassle. Let’s look at how quick and easy it is to get started.

Signing Up for an Online Account with Menasha Utilities

Signing up for online access only takes a few minutes. Have the following information ready:

• Name on the account
• Account number
• Email address
• Preferred password

Then simply

1. Go to https //myaccountmenashautilitiescom/

2. Click “Create an Account”

3. Enter your name, account number, email and create a password

4. Select a secret question and provide an answer

5. Agree to the terms of use and privacy policy

6. Click “Create Account”

After signing up, you’ll receive a confirmation email with a verification code to complete the process. Enter the code on the website to finalize your registration.

Logging In to Manage Your Menasha Utilities Account

Once your account is created, you can log in anytime to manage payments, check energy use and more.

To log in:

1. Go to https://myaccount.menashautilities.com/

2. Enter your email and password

3. Click “Login”

The portal is optimized for desktop and mobile access, so you can manage your utility account on the go.

Viewing and Paying Your Bill through the Online Account

One of the biggest conveniences of online bill pay is the ability to view and pay bills digitally in just a few clicks.

To view your latest bill:

1. Log in to your MyAccount portal

2. Click on “My Bill”

3. View the total amount due and due date

4. Click any section to expand it for details on current charges

5. Scroll down to see billing history and compare usage

To make a payment:

1. Click on “Pay Bill”

2. Choose whether to pay the full amount due or a custom amount

3. Enter your credit/debit card or bank account information

4. Click “Continue” then “Submit Payment” to complete

The online system accepts Visa, MasterCard, Discover and electronic fund transfers. You can also opt to have payments processed automatically each month with autopay.

Tracking Energy Usage through MyMeter

In addition to bill pay, MyAccount gives you access to MyMeter – an online energy tracker. This allows you to monitor daily electric, water and natural gas usage.

With MyMeter you can:

• View usage in helpful charts and graphs
• See how weather impacts your utility costs
• Set custom alerts for high usage
• Compare usage month-to-month or year-to-year
• Pinpoint sources of high energy use

The energy insights provided by MyMeter help identify ways to save. For example, you might notice high usage on hot summer days when your AC is running and make adjustments to lower costs.

Going Paperless with Online Statements

Tired of filing paper bills and clutter? Menasha Utilities’ online account management system allows you to go paperless.

To opt for paperless billing:

1. Click on “My Profile”

2. Check the box for “Go Paperless”

3. Select whether to receive bill ready notifications daily or monthly

Once enabled, you’ll receive email alerts when your new bill is ready to view. You can login anytime to view your online statement with all the same details as a paper bill.

Going paperless saves time and reduces waste. All billing records are securely accessible online for 18 months.

Setting Up Automatic Payments

For ultimate convenience, consider enrolling in automatic payments through the MyAccount portal. This securely connects your Menasha Utilities account to your preferred payment method for automated monthly payments.

To enable autopay:

1. Click on “My Profile”

2. Select “AutoPay”

3. Choose your payment account

4. Confirm your enrollment

With autopay, you don’t have to remember to manually pay each month. Payments will be processed automatically on the due date for the amount due. You’re still able to log in to view your bill and usage details.

Receiving Alerts and Reminders

The online account system can also keep you informed about important account happenings through email notifications. You can enable alerts for:

• Bills ready to view
• Failed payment attempts
• Usage approaching or exceeding thresholds
• Payment confirmations
• Outages in your area
• And more!

To set up notifications:

1. Click on “My Profile”

2. Select “Notifications”

3. Choose which alerts you want to receive

Customizing notifications ensures you know what’s happening with your account. Receive alerts immediately via email without having to log in.

Accessing Usage History and Statements

Need to view past bills or statements? Your usage history and statements are available online, eliminating the need to dig through paper records.

To access usage history:

1. Click “My Usage”

2. Select electric, water or natural gas

3. Pick a timeframe to view usage charts for daily, monthly or yearly data

For past statements:

1. Click “My Bill” then “Statements”

2. Pick any statement from the last 18 months to view or download

Easy access to billing history makes it simple to monitor costs over time, compare usage or provide records. Everything is securely stored online.

Changing Account Information

If your contact information, billing address or other account details need to be updated, you can easily change them online through your MyAccount profile.

To edit account details:

1. Click on “My Profile”

2. Select “Account Information”

3. Update your name, phone number, email, mailing address or any other fields

4. Click “Save”

Keeping your account up-to-date ensures accurate billing and proper notifications. Updates made online take effect immediately.

Closing Your Account

Moving or switching utility providers? You can close your Menasha Utilities account completely online in just a few simple steps.

To close your account:

1. Click on “My Profile”

2. Select “Close My Account”

3. Choose the closure date and reason for closing

4. Confirm account closure details

5. Submit your request

Once submitted, a Menasha Utilities representative will contact you to finalize the account closure. Services will be disconnected on the requested date.

Closing your account online makes the process fast and straightforward. Within minutes your closure request is processed!

Getting Support for Your Online Account

Questions or issues using the MyAccount online portal? Menasha Utilities has customer support available to help!

Some ways to get assistance:

• Email [email protected] for bill pay inquiries
• Call 920-967-3521 during business hours for immediate help
• Chat live with an agent using the chat widget on https://myaccount.menashautilities.com/
• View FAQs and how-to articles under the Support tab

The team is ready to provide prompt, friendly support so you get the most out of online account management.

Convenience and Control with Online Bill Pay

As you can see, Menasha Utilities’ online bill payment system provides a secure, convenient way to take control of your account. You can easily view usage, pay bills, set up autopay, receive notifications and more all through the MyAccount portal and MyMeter app. Ditch the paper bills and time-consuming methods by signing up to access your account online 24/7!