Paying Your MGE Bill by Phone – A Convenient Option

It doesn’t have to be hard to pay your MGE energy bill. It’s easy to pay your MGE bill from anywhere because you can do it over the phone. You can pay your MGE bill by phone. This article will tell you everything you need to know.

An Overview of MGE’s Phone Payment System

MGE allows customers to pay their energy bills over the phone using a credit card, debit card, or bank account. To use the phone payment system, you simply need to call MGE’s toll-free number and provide some basic information.

When you call, be prepared to provide:

  • Your 10-digit MGE account number
  • The payment amount
  • A credit/debit card or bank account number
  • Your billing zip code

The automated phone system at MGE will walk you through the payment process step by step. You will use the keypad on your phone to enter your payment information. The whole process only takes a few minutes.

The phone payment number to call is 877-253-0151. MGE representatives are available weekdays from 8am to 6pm to assist with payments.

Benefits of Paying Your MGE Bill by Phone

Paying your energy bill by phone offers several advantages

It’s Fast

The automated phone payment process takes just minutes. You don’t have to wait on hold or speak with a representative unless you want to. It’s a quick and easy way to knock out your utility payment.

It’s Convenient

You can pay your MGE bill from anywhere using your phone. Whether you’re at home, work, or on the go, bill payment is always just a phone call away. No need to login to an account or remember a website.

Multiple Payment Methods Accepted

MGE accepts credit cards, debit cards, and bank account payments over the phone. You can choose the payment method that works best for your situation each month.

Account Security

MGE’s phone system is secure. You enter payment details using your phone keypad. Representatives are available if you have any account security concerns.

Receipts Provided

At the end of every phone payment, MGE gives you a confirmation number. You can also request an email receipt. Having a receipt helps ensure your payment is accurately processed.

Avoid Late Fees

Paying by phone is a reliable way to avoid late payments and any possible late fees. As long as you pay by 6pm weekdays, your payment will be processed same day.

Step-by-Step Guide to Paying Your MGE Bill by Phone

Paying your MGE energy bill by phone is easy. Just follow these steps:

  1. Call MGE at 877-253-0151 – This toll-free number connects you directly to MGE’s payment system.

  2. Enter your MGE account number – Use your phone to enter your 10-digit account number. This helps identify your account.

  3. Enter the payment amount – Use your phone keypad to enter the amount you wish to pay. You can pay any portion of your balance due.

  4. Select a payment method – Choose whether you want to pay with a credit card, debit card, or bank account.

  5. Enter payment details – For credit/debit cards, enter your card number, expiration date, and CVV security code. For bank accounts, enter your account number and routing number.

  6. Confirm billing zip code – Enter the 5-digit zip code associated with your MGE account for confirmation.

  7. Receive payment confirmation – MGE will provide a payment confirmation number when the transaction is complete.

  8. Request email receipt – If you want an email receipt, just ask the representative. It will be sent to the email on file.

And that’s it! In just a few minutes you can pay your MGE bill over the phone.

Tips for MGE Phone Payments

To make sure your phone payments go smoothly, keep these tips in mind:

  • Have your account number handy before you call. This helps to expedite the process.

  • Double check that you entered the right payment amount before confirming it. Going back to change the amount can delay the process.

  • Pay attention to the automated instructions. Pressing the wrong button can disconnect your call.

  • Speak clearly when providing payment details and account information. This helps ensure accuracy.

  • For bank account payments, make sure to have your routing and account numbers ready.

  • Know your billing zip code. This is used to verify your account.

  • Write down your confirmation number for your records and in case you need help with anything.

Payment Assistance Options

If you are having trouble paying your MGE bill, customer service representatives can connect you with payment assistance programs or set up personalized payment arrangements.

Some options available include:

  • Budget payment plan – Get a consistent monthly bill all year by averaging costs.

  • Payment arrangements – Set up a customized payment plan for past due balances.

  • Financial assistance – Qualify for credits or aid through local energy assistance programs.

Be sure to call MGE as soon as possible if you anticipate problems making a payment. The sooner you call, the more options are available to help.

Conveniently Manage Your MGE Account by Phone

In addition to making payments, MGE’s phone system allows you to:

  • Check your current account balance
  • Get payment history details
  • Update billing and contact information
  • Report power outages
  • Ask questions about your MGE service

Virtually anything you can do through your online account, you can also do over the phone. MGE representatives are there to help you manage your account.

Paying Your Energy Bill Has Never Been Easier

As you can see, MGE offers a fast, easy, and secure way to pay your energy bill by phone. No checks to write, websites to navigate, or lines to wait in. Just call 877-253-0151 anytime weekdays from 8am to 6pm to take care of your bill payment in minutes.

So next time your MGE bill comes due, consider picking up the phone and getting it paid with just a quick call. Bill payment from anywhere couldn’t be more convenient.

Mge Bill Pay By Phone

My Bill Pay – Phone

FAQ

How do I pay my Minnesota energy bill by phone?

You can also make a payment by calling 800-206-6574. If you’d like to pay your bill online for FREE, sign up for Paper-free billing.

What is the phone number for Madison Gas?

Phone Directory
Business Numbers
Customer Services
1-800-245-1125
Automated Account Information (24-hour)
608-252-4700
Billing/Account Information
608-252-7222
Business Energy Advice
608-252-7007

What is mg/e?

Madison Gas and Electric (MGE) generates and distributes electricity to 163,000 customers in Dane County and purchases and distributes natural gas to 176,000 customers in seven south-central and western Wisconsin counties.

Does MGE charge late fees?

If full payment is not received for the Total Amount Due by the due date, a late payment charge may be assessed and MGE reserves the right to discontinue Summary Billing for the customer without further notice.

How do I make a payment at MGE?

MGE’s Madison office offers a payment drop box on-site. Payments will be credited the next business day. Bring your cash, check, money order or cashier’s check to a number of pay stations throughout Crawford, Dane and Vernon counties. You will need your MGE account number to make a payment. * Your payment will be recorded within two business days.

Where can I Find my MGE account number?

*Your 10-digit MGE account number can be found on your bill payment stub, in My Account or by calling us at 608-252-7222 weekdays between 7 a. m. and 7 p. m. Save time and paper by opting to get your bill in your email. Get a consistent monthly energy bill all year long. Get one bill for all your accounts, with one payment amount and one due date.

How do I receive my MGE bill in my email?

Save time and paper by opting to receive your MGE bill in your email. It’s easy: 1. Sign in to My Account. 2. Confirm your email address. 3. Choose Paperless Billing. 4. Accept the Terms and Conditions. When you receive your MGE bill notice, return to My Account to choose your payment option.

How do I contact MGE?

For assistance with questions related to your bill, your account or ways to pay your bill, contact MGE at 608-252-7222 or 1-800-245-1125 Monday through Friday 7 a. m. to 7 p. m. There are several ways to pay your bill depending on your preferences and what works best for you!.

How long does MGE take to process a payment?

Your payment will be recorded within two business days. If you owe money and have already paid some of it, please call MGE at 608-252-7144 with your payment confirmation number to make sure your payment is processed quickly. We recommend contacting the location to ensure operating hours have not changed. Any Advance America accepts bill payment on behalf of MGE.

Is MGE a reliable electric utility?

Read the Inside View: A national survey of the electric utility industry named MGE the most reliable company in the United States. MGE Energy is a holding company based in Madison, WI. It is the parent company of the regulated utility Madison Gas and Electric Co. and other subsidiaries.

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