Any person, persons, firm, corporation, partnership, etc., requesting the initiation or termination of water service must come in-person to the office of the Department of Water Works at 532 Franklin Street in Michigan City, Indiana during normal business hours.
To initiate service, you must come in person into the office to provide the Department with all pertinent information, and post required security deposit if applicable. The water will be turned-on at the curb stop and the meter will be installed and properly sealed.
On November 7, 2017, the Michigan City Common Council adopted Ordinance 4455 creating Section 26-2 in Chapter 26 of the City Code to require new businesses to register with the Planning & Inspection Department prior to receiving water service. No new business will receive water service until a certificate of registration from the Planning & Inspection Department is provided to the Department of Water Works.
To terminate service or to have an account finalized, you must provide the Department with all required information:
If applicable, an accounts payable voucher can be signed for refund of deposit posted to account.
The water will be shut-off at the curb stop and the meter will be removed to storage.
All applicable service charges will apply as outlined in Chapter I, “Rates Governing Water Service, Article IV – Non Recurring Charges”, for the turn-on or shut-off of water service. In the event a customer has scheduled an appointment to have service turned-on or shut-off, once the service truck arrives and the customer cancels the appointment, the customer will be charged the applicable charges.
Michigan City provides water service to residents and businesses, supplying thousands of gallons of fresh, clean water daily. Paying your water bill quickly and easily is important. The city offers online bill payment to handle it seamlessly from anywhere. This guide explains how to pay your Michigan City water bill through the online portal.
Benefits of Paying Online
Michigan City’s online payment system has several advantages
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Convenience – Access and pay your bill 24/7
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Speed – Payments process instantly without mailing delays
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Secure – Encryption protects your financial information
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Paperless – Go green by reducing paper bills and checks
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Account Access – Monitor charges, view history, check status
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AutoPay – Set up recurring automated payments
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Payment Options – Pay by credit/debit card, bank account
Paying online is the fastest way to avoid late fees and maintain service.
How to Pay Your Water Bill Online
Follow these simple steps to pay your Michigan City water bill electronically:
1. Visit the Online Payments Website
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Or access it through InvoiceCloud.net
2. Enter Your Account Information
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Provide your 10-digit account number without spaces
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Input the zip code associated with the account
3. Select Payment Method
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Choose whether to pay by credit/debit card or electronic check
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Input your chosen payment account details
4. Enter Payment Amount
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Specify the total payment amount up to your outstanding balance
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You can schedule multiple payments if needed
5. Submit Payment
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Carefully review the payment info to ensure accuracy
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Check the box to agree to the terms and conditions
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Select “Pay” or “Submit Payment” to complete the transaction
You’ll receive instant payment confirmation by email and onscreen. Payments process quickly for uninterrupted service.
Payment Processing Timeframes
Online payments through Michigan City’s portal process:
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Instantly – For credit/debit cards
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Within 1 business day – For electronic checks
Payments on weekends/holidays process the next business day.
Enroll in AutoPay
For maximum convenience, enroll in AutoPay through the online portal to have payments automatically deducted from your account monthly. You control the payment date and details.
With AutoPay:
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Avoid late payments and service interruptions
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Payments process reliably on the due date
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Modify or cancel anytime
Activating automated payments provides peace of mind your bill is paid on time.
Paperless Billing
Go green by enrolling in paperless billing to receive, view, and pay bills electronically instead of mailed paper statements. To enroll:
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Access your online account
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Opt-in to “Go Paperless”
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Provide your email to get notifications when new eBills are ready
Paperless billing is better for the environment while providing instant access to statements.
Payment Assistance Programs
If paying your water bill has become difficult, Michigan City offers programs to help, including:
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Payment plans – Make installment payments over time
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Bill discount programs – Lower rates for qualifying customers
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Late fee waivers – If approved after meeting criteria
Contact customer service about bill help options if you are struggling to pay.
Get Support with Online Payments
Michigan City’s online payment portal aims to provide a smooth, user-friendly bill payment experience. But if you need assistance, you can:
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Call customer support at 219-874-3228
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Email questions to [email protected]
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Live chat with an agent online
Representatives can help with payment issues, account access, AutoPay setup, paperless billing, and any other billing needs.
Paying your Michigan City water bill online is fast, easy, and secure. Sign up through the portal today for anytime access and convenience.
Deltona Water Bill Pay System
FAQ
How much is a water bill in Michigan per month?
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Utility
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Average cost in Michigan
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Utility
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Average cost in Michigan
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Energy bill
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$117.57
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Monthly water bill
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$29
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Internet
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$30
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What is the phone number for East Lansing water bill?
Pay by credit card (Visa, Mastercard or Discover) by calling (517) 319-6890 or (517) 319-6896. The blue Treasury drop box is in the north parking lot of East Lansing City Hall, 410 Abbot Road. You can use it to put cash or checks in.
