Medical bills can be confusing and stressful for patients. With rising healthcare costs and complex insurance plans, many patients struggle to understand what they owe for medical services. Millennia Patient Services offers a solution to simplify medical bill payment and improve the patient financial experience.
The Challenges of Medical Billing
There are several factors that make medical billing complicated:
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Multiple bills from different providers A single medical encounter can generate separate bills from the hospital, lab radiology center and individual providers. This fragmentation is confusing for patients.
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Insurance complexity Insurance plans like high-deductible health plans (HDHPs) and coinsurance shift more costs to patients The patient responsibility after insurance can be hard to predict,
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Billing errors: Medical bills frequently contain errors that are difficult for patients to identify. This leads to frustration and delays in payment.
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Few ways to pay: Checks can only be sent as payment for many provider billing systems. This is inconvenient for today’s consumers.
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Financial hardship: Even with insurance, medical bills can be a financial burden, especially for lower-income patients. This can prevent on-time payment.
These problems make patients more likely to delay or refuse payment, which causes providers’ bad debt to rise. A better billing approach is needed.
Introducing Millennia Patient Services
Millennia Patient Services provides technology and services to improve the patient financial experience. Their solutions allow healthcare providers to:
- Simplify billing with consolidated statements
- Increase transparency into patient financial responsibility
- Offer convenient digital payment options
- Provide financial assistance resources
- Analyze results and continuously improve
This patient-centric approach makes medical bills easier to understand and pay.
Millennia serves over 1,800 healthcare facilities across 43 states, handling $400+ million in payments annually. Their track record shows that a focus on patient billing and payment is beneficial for both providers and patients.
Key Features of Millennia’s Patient Services Solution
Millennia Patient Services includes several components that work together to enhance the billing and payment process:
Digital Patient Engagement
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Personalized patient portals—Patients can get billing details from the provider’s website and patient portal. This maintains continuity for the patient experience.
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Online bill pay – Patients can pay medical bills conveniently through the portal 24/7 using credit/debit cards, bank accounts, HSAs, and flex spending accounts.
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Payment plan options—Patients who can’t pay in full are given personalized payment plan options
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Financial assistance screening – Patients in need can easily submit applications for prompt eligibility evaluation.
Personalized Support
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Live agents – Friendly agents provide billing and payment support via phone, chat, text, and email during extended hours.
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Payment reminders – Outbound messaging reminds patients of outstanding balances and due dates via their preferred contact method.
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Support resources – FAQs, price estimates, and billing education help patients understand their financial responsibility.
Performance Analytics
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Revenue cycle analytics – Dashboards track metrics like patient collections percentage, aging accounts receivable, and patient satisfaction.
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Optimized workflows – Millennia continuously monitors results and refines workflows to improve patient payment rates.
Benefits of Partnering with Millennia Patient Services
Millennia Patient Services offers significant advantages for healthcare providers:
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Improved patient satisfaction – Patients appreciate transparent, simple billing with expanded payment choices. Millennia maintains 98% patient satisfaction.
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Increased patient payments – Providers recover 2-4X the national average in patient responsibility revenue. First-party payment is faster with fewer collection agency referrals needed.
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Reduced operating costs – Outsourcing billing follow-up and support reduces staffing overhead. Millennia’s platform also minimizes IT expense.
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Seamless integration – As an EMR-agnostic solution, Millennia integrates securely with existing provider systems.
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Ongoing innovation – Millennia continually enhances its technology and services based on billions of patient interactions and optimized workflows.
Get Started with a Consultation
Millennia Patient Services helps healthcare providers unlock the full revenue potential of their patient responsibility while improving loyalty. To learn more and schedule a consultation, visit Millennia’s website today. Their patient financial engagement experts are ready to partner with you.
Millennia – Digital Patient Payment
Provide Mobile pay,Text-to-pay & Other Flexible payment plans
Do you know anyone using Millennia – Digital Patient Payment?
The Millennium Patient Payment Solution was created so that patients can interact with it in the way that they choose, by offering quick and easy electronic payment options. Their solution increases your potential to receive payment, decreases your time to payment, boosts patient engagement and creates a better patient journey, all while reducing administrative expenses and burden and improving your staff satisfaction. The Millennia Patient Payment Solution supports a single-click approval for payment collection thatâs easy to navigate from any hand-held device.
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Millennia Patient Payment Solution
FAQ
What is a millennia payment?
Digital and Mobile Pay for Healthcare The Millennia Patient Payment Solution was designed to engage with patients how they want, providing efficient and convenient electronic patient payment options.
What is millennia medical billing?
Millennia is how healthcare providers engage with their patients, from pre-visit to their final payment. It means a better experience for the patient and more revenue for your organization.
Who are the investors in millennia pay?
What is Millennia’s patient payment solution?
Millennia’s patient payment solution combines technology, engagement intelligence, and concierge services to deliver better patient revenue results. Come visit Millennia at the 2024 Annual AAOE Conference in Chicago to learn more.
How do I send a payment to Millennium health?
Please write on the back of the check “Pay to Millennium Health,” include a signature and mail to Millennium Health at the address below: If patients do not forward the payments to Millennium, Millennium may send these patients to an outside collection agency.
Who pays for Millennium health services?
Some insurers may send the insurance payment for Millennium Health’s services directly to patients. Patients that receive a check for services provided by Millennium are responsible for forwarding this payment to Millennium Health.
How do I contact Millennium health’s patient billing services?
All patients are encouraged to contact Millennium Health’s Patient Billing Services if they have questions or concerns about their bill via a secure email at PatientBillingServices@millenniumhealth. com or by phone at (877) 451-7337 on Monday through Friday, from 6:00AM – 4:00PM Pacific Time.
How do I make a payment with patientbillhelp?
This payment may have been through patientbillhelp. com, a mobile payment, or speaking to a Patient Support representative using your debit or credit card. We are the payment processing center for your healthcare provider.
How does millennia help healthcare providers manage patient financial responsibility?
Patient financial responsibility for healthcare expenses is rising, while collection of patient revenue is declining. To help providers manage the patient side of the revenue cycle, Millennia has developed a unified, patient-centric solution. Millennia is how healthcare providers engage with their patients, from pre-visit to their final payment.
