How to Pay Your Water Bill in Monroe, Louisiana

Paying your monthly water bill to the City of Monroe is easy and convenient with multiple payment options This article provides a step-by-step guide to paying your Monroe water utility bill online, by phone, by mail, or in person

Setting Up Your Water Account

To establish new water service in Monroe, visit the Utility Billing office at 316 Breard Street or call 318-329-2220 You’ll need to provide

  • Valid photo ID
  • Social security number
  • Service address
  • Contact phone number
  • $85 residential deposit ($175 or more for commercial)

The city will set up your account and mail your first bill. You can also go paperless by signing up for e-billing through the online payment system.

Understanding Your Water Bill

Monroe water bills arrive monthly and include charges for water usage sewer, sanitation and any taxes or fees. Usage is measured in hundreds of cubic feet (CCF) based on your meter reading.

The bill shows previous and current charges, payments, account balance, and due date. Review the rates schedule to understand the base rates and volume charges.

Paying Your Water Bill Online

The fastest way to pay your Monroe water bill is online through the payment portal. You can pay with Visa, Mastercard, Discover, American Express, or electronic check. No account signup is needed for one-time payments.

To access your account, enter your 10-digit account number from your water bill. Select “Make Payment” and choose the payment amount. There is a $1.50 transaction fee.

Enrolling in AutoPay

For recurring automated payments, enroll in AutoPay through the online payment system. Log into your account and click on “My Profile.” Go to AutoPay settings to enter your credit card or bank account.

Your bill will be paid automatically each month on the due date. AutoPay prevents late fees so you maintain uninterrupted water service.

Paying by Phone

Call 318-329-2220 to pay your Monroe water bill by phone using a debit/credit card or electronic check. Provide your 10-digit account number and billing address.

A $1.50 fee applies to phone payments. For 24/7 phone payments, you can also call 1-833-272-2621. Have your account number ready.

Paying by Mail

Mail a check or money order payable to City of Monroe Utility Billing to:

City of Monroe
Attn: Utility Billing
P.O. Box 123
Monroe, LA 71210

Include your remittance stub to credit your account. Allow 5-7 days for mailed payments to process.

Paying In Person

You can pay your water bill in person at:

  • City Hall Annex at 316 Breard St, open 8am-5pm Monday-Friday
  • Drop box at Monroe City Hall, 400 Lea Joyner Expressway

Bring your payment stub or account number. Cash, checks, money orders and credit/debit cards are accepted.

Avoid Late Fees with Prompt Payment

Monroe water bills are due by the 10th of each month. A 10% late fee applies after the due date. Failing to pay may result in water service interruption.

Sign up for email reminders through your online account to receive bill notifications. Pay on time using auto-pay or timely online, phone, mail or in-person payments. Keep your Monroe water service flowing!

Monroe City Water Bill Pay

City Council member George Forbes on paying water bill (**ck that bill)

FAQ

How to pay a Monroe County water bill?

Dial: 833-702-0083. To pay with a debit or credit card or to have the money taken straight from your bank account (ACH), follow the voice prompts. These payments are processed through our 3rd party payment service ACI/Speedpay for a for a fee of $1. 30 per transaction. Debit/credit cards accepted are VISA, MasterCard, or Discover.

Where do I pay my water bill in Laurel Mississippi?

Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.

How do I pay my city of Monroe utility bill online?

Pay your City of Monroe Utility Bill here. Find utility rates, utility billing forms, and a link to your online utility account. Easily pay your bills online with the City of Monroe. Complete necessary documents with the City. Request information filed and/or recorded by the City. Keep up to date and follow City meetings.

What does the city of Monroe utility billing Division do?

The Utility Billing Division of the City of Monroe is dedicated to sending customers clear, correct utility bills on time. We promise to do this by constantly keeping an eye on changes in usage, meter readings, and bill calculations and fixing any problems right away.

How do I terminate Monroe City water service?

People who want to stop getting water from Monroe City can come to our office at 316 Breard Street or call us at 318-329-2220 to talk to a Customer Service Representative. TERMINATION OF UTILITY SERVICES is what the customer needs to know. To order a trash can, call 318-329-2220 or click the link below.

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