Paying your water bill to Monte Vista Water District (MVWD) is now easier than ever with new online payment options, This comprehensive guide will explain everything you need to know about paying your MVWD water bill online
New Online Payment Portal
In December 2024, MVWD transitioned to a new billing software system. This resulted in a brand new online payment platform for customers.
Because MVWD changed software vendors, existing customer payment profiles did not transfer over. So all customers need to create a new login and payment method on the new payment portal.
To get started, you first need to:
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Register your email and create a password for the new online portal.
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Then, link your specific MVWD account using your account number and last payment amount.
This links your profile to your water account so you can view your bill and payment history.
Benefits of Paying Online
Paying your MVWD water bill through the new online portal offers many benefits:
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Make one-time payments
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Set up recurring automatic payments
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View payment history and bimonthly statements
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Check your real-time account balance
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Receive paperless billing
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Store payment methods for future use
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Access billing and payment info 24/7
So paying online is the most convenient way to manage your MVWD water account.
How to Pay Your Water Bill Online
Follow these simple steps to pay your Monte Vista Water District bill online:
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If it’s your first time, click “Register” to create an account. Provide your email and create a password.
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Check your email for a verification link and click it. Then return to the payment site.
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On the payment site, click “Sign In” and enter your email and password.
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Click “Add Account” to link your specific MVWD account using your account number and last payment amount.
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Under “My Accounts,” select your account. Then choose “Make Payment” and enter your payment details.
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Select a payment method. You can enter credit card details, bank account, or pay instantly with Apple/Google Pay.
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Review the payment info and click “Submit Payment” to complete.
You will receive a payment confirmation email from MVWD. And you can log in anytime to view your payment history.
Other Ways to Pay Your Water Bill
If you prefer not to pay online, MVWD offers other convenient payment options:
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Pay by phone – Call MVWD at 909-624-0035 to pay over the phone using a card or electronic check.
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Pay by mail – Mail a check or money order to MVWD at 10575 Central Avenue, Montclair, CA 91763.
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Pay in person – Visit the MVWD office to pay by cash, check, or card.
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Pay by auto-debit – Set up automatic payments from your bank account each month.
Payment Support and Billing Questions
If you need help with the new online payment system or have any questions about your water bill, MVWD’s customer service team is here to assist.
Contact MVWD by phone at 909-624-0035 or visit the office at 10575 Central Ave, Montclair, CA 91763. The office is open Monday-Thursday from 7:30am-5:30pm.
MVWD also offers payment arrangements for customers who need help paying their bill. Be sure to reach out if you are experiencing financial hardship.
How to Pay Your Water Bill Online – One Time Payments
How do I pay my water bill in Monte Vista?
You can pay your water bill through Monte Vista Water District’s (MVWD) online payment system. MVWD’s website also has information on additional ways to pay your bill. How do I get the list of new business licenses every month? How do I set up a new water, sewer, and trash account?
What is Monte Vista water district customer service?
Monte Vista Water District’s Customer Service team is available Monday through Thursday, 7:30 a. m. to 5:30 p. m. , to provide customer support, establish and maintain accounts, coordinate service requests, and process billing and payments. Customers’ water meters are read on approximately the same date every other month.
How do I pay my mvwd water bill?
Pay your bill through the online portal. View information about your payment options. Maintaining water service pipes is critical to avoiding leaks and minimizing disruption to service. MVWD crews have to turn off the water for maintenance on service lines every so often, which causes customers to lose service.
