Paying your water bill is an essential part of being a responsible homeowner or renter. The Montgomery Water Works & Sanitary Sewer Board (MWWSSB) offers a convenient online bill payment system called WebPay that makes it quick and easy to pay your water bill. In this comprehensive guide, we’ll walk you through everything you need to know about using WebPay to pay your Montgomery water bill online.
What is WebPay?
WebPay is the online bill payment portal offered by MWWSSB that allows customers to view their account information and pay their water bills electronically 24/7. With WebPay, you can securely pay your water bill from your computer, smartphone or tablet anytime, anywhere.
Some key features of WebPay include
- Secure access to view your MWWSSB account details and balance due
- Make a one-time payment or set up recurring payments
- Ability to store payment methods for future use
- View past statements and payment history
- Receive email notifications about your account
WebPay provides a fast, convenient option for paying your bill compared to mailing in a check or paying in person.
Who Can Use WebPay?
WebPay can be used by any MWWSSB customer with an active account. This includes both residential and commercial customers located within Montgomery.
To use WebPay, you just need your MWWSSB account number and the amount due for the current billing period. Both of these details can be found on your latest water bill statement.
How to Sign Up for a WebPay Account
Signing up for WebPay is easy and only takes a few minutes. Just follow these steps:
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Go to the WebPay website at https //webpay,mwwssbcom/iwr/user/loginseam
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Click on “Register”
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Enter your Account Number and Account Holder Last Name exactly as shown on your water bill
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Click “Next”
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Create a Username and Password. The password must be at least 8 characters long, include one capital letter, one lowercase letter, and one number.
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Enter your contact details like name, address, phone number and email address.
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Read through the Terms & Conditions and check the box to agree.
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Click “Register” to complete your signup.
Once your registration is successfully processed, you will receive a confirmation email with a verification link. Click the link to activate your new WebPay account and start using it to manage your water bill payments.
How to Pay Your Water Bill through WebPay
Here is a step-by-step guide on how to pay your Montgomery Water Works bill online using WebPay:
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Enter your WebPay username and password and click “Login”.
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The dashboard will display your account details including balance due and due date. Click “Make Payment” to proceed.
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Enter the payment amount (it will automatically populate with the total amount due). You can change this if making a partial payment.
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Select a payment method:
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Credit/Debit Card – Enter your card details
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eCheck – Provide your bank account number and routing number
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Click “Continue” to proceed to the payment review page. Verify all details are correct.
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Check the box to authorize payment and click “Submit Payment” to complete the transaction.
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The “Payment Receipt” page will load confirming your payment was successful. You will also receive an emailed receipt as proof of payment.
After the payment processes, you should see the updated account balance and payment reflected in your WebPay account dashboard. It’s that easy!
Tips for Using WebPay
Here are some useful tips to get the most out of managing your account through WebPay:
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Update your contact information in your profile so you receive important account notifications.
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Opt-in to paperless billing by going green to reduce waste.
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Sign up for auto-pay or scheduled payments to ensure your bill gets paid on time every month.
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Add multiple payment methods like credit cards or checking accounts for convenience.
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Set up notifications for upcoming bills, past due payments, or balance thresholds.
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Monitor your usage and payment history through the reporting features.
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Use bank-level security protocols like strong passwords and multi-factor authentication.
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Reach out to MWWSSB customer service for any account or payment issues.
Benefits of Paying Your Water Bill Online
Using WebPay to pay your Montgomery water bill online provides many benefits, including:
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Convenience – Pay anytime, anywhere in just minutes using a computer or mobile device.
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Efficiency – Avoid mailing delays or long lines at payment centers. Payments process instantly.
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Security – Secure encrypted platform keeps your personal and payment data safe.
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Flexibility – Make one-time or recurring payments, split payments, schedule future payments.
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Simplicity – Easy payment wizard walks you through each step. Minimal information required.
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Control – Manage payments, view statements, change details within your account dashboard.
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Savings – Avoid late fees by paying on time. Go paperless to save trees.
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Support – Access customer service help for any payment issues.
No matter your schedule or preferences, paying your water bill online through WebPay is a great solution for Montgomery residents. Simplify your monthly bills and get instant peace of mind knowing your payment was received.
Frequently Asked Questions about WebPay
Many customers have questions when getting started with WebPay. Here are answers to some commonly asked questions:
What are the fees to use WebPay?
WebPay is completely free to use with no transaction fees. You only pay the amount due on your water bill.
Can I use a debit card, credit card, or bank account?
Yes, WebPay supports Visa, Mastercard, Discover, debit cards and checking or savings accounts for payments.
Is WebPay secure?
Yes, WebPay uses industry-standard encryption and security protocols to keep your data safe and prevent fraud.
What if I forgot my password?
You can use the password reset option on the WebPay login page to set a new password via email.
What do I do if my payment won’t process?
Double check that your payment info is correct. If it still won’t process, contact MWWSSB customer service for assistance.
How can I get a copy of my bill or payment receipt?
Log into your WebPay account to view and print past statements and payment confirmations.
Can I set up recurring payments?
Yes! You can create automated monthly payments in WebPay during the payment process.
Get Started with WebPay for Your Montgomery Water Bill
As you can see, WebPay provides Montgomery Water Works customers with an easy and convenient way to securely manage water bill payments online. Signing up is quick and simple.
So if snail mail and in-person payments aren’t your thing, give WebPay a try to start experiencing the benefits of paperless, hassle-free water bill management. Pay your bill in minutes from anywhere and get on with your busy day. With tools for one-time and recurring payments, account management, email notifications and more, WebPay has everything you need for seamless water bill automation.
Visit https://webpay.mwwssb.com/iwr/user/login.seam to register your MWWSSB account and start using WebPay today!
