Moore County Public Utilities provides essential services like water and sewer to over 17,000 households and businesses in North Carolina. But dealing with utility bills can be confusing and inconvenient. This comprehensive guide will walk through the available options to easily pay your Moore County utility bill online, by phone, or in person.
Overview of Moore County Utility Billing
Moore County Public Utilities handles water and sewer service for residents and businesses located in Pinehurst, Seven Lakes, Vass, Hyland Hills/Niagara, and other service areas.
Utility bills are issued monthly and reflect the previous month’s usage and services. For example, the bill sent in May covers April usage Payment is due by the 10th of each month to avoid late fees
It’s important to carefully monitor your account balance and pay on time each month to maintain service. Review your Moore County utility bill and payment options below.
Pay Online
The fastest and most convenient way to pay your Moore County utility bill is online.
Set Up an Online Account
First you’ll need to create an online account
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Go to www.moorecountync.gov
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Click “Create Website Account” in the top right.
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Enter your contact information and create a username/password
Login and Make a Payment
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Go to www.moorecountync.gov and click “Website Sign In.”
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Login with your username/password.
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Select “Online Bill Pay” from the menu.
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Choose your water/sewer account and make a payment.
Online payments can be made instantly using credit/debit cards or bank account.
Pay by Phone
You can also easily pay your Moore County utility bill by phone:
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Call 1-833-299-6595
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Enter your account number
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Follow prompts to make a payment
Phone payments can be made with major credit/debit cards. Fees may apply.
Pay In Person
To pay your utility bill in person with cash, cheque, money order, or card, visit:
Moore County Finance Office
2 S Main Street #1
Carthage, NC 28327
Monday-Friday, 8:30am – 5:00pm
Have your account number and payment amount ready.
Pay by Mail
If you prefer to mail in a payment, send a cheque or money order to:
Moore County Finance Dept
Attn: Utility Billing
PO Box 905
Carthage, NC 28327
Make sure your payment arrives by the due date to prevent late fees. Allow 5+ days for delivery time.
Enroll in Auto-Pay
Skipping the hassle of monthly payments is easy by enrolling in auto-pay when you set up your online account. Your Moore County utility bill will be paid automatically each month on the due date.
Avoid Late Fees
It’s important to pay your Moore County utility bill by the 10th of the month to avoid penalties:
- Late fee of 1.5% applied after due date
- Shut off notice issued after 60 days past due
- Water service discontinued after 90 days overdue
Set payment reminders and enroll in auto-pay to prevent late fees.
Payment Assistance Programs
If you are low-income or suffering financial hardship, Moore County offers programs to assist with utility bills:
- Deferred Payment Plans – Delay due date without penalty
- Low-Income Discounts – Reduced water rates
- Crisis Assistance – Emergency bill payment help
Contact Moore County Public Utilities to learn more and apply. Provide income verification and details on your situation to see if you qualify for a payment assistance program.
Review Billing and Usage
Log in to your online account anytime to:
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View previous utility bills
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Monitor your monthly water usage
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Identify trends and areas to reduce consumption
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Review charges to understand costs
Take control of your utility billing and spending!
Update Account Details Online
Through your online account, you can conveniently:
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Change contact information
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Update auto-pay settings
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Go paperless
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And more!
Easily manage all aspects of your utility account 24/7.
Get Support from Customer Service
Contact Moore County Public Utilities with any utility billing questions or for help paying your bill:
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Email: [email protected]
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Phone: (910) 947-6315
Friendly and knowledgeable staff can assist with payment arrangements, account changes, understanding your bill, and any other billing needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
O & R Utilities Bill Payment ⏬
How does Moore County – utilities pay a convenience fee?
You will pay Moore County – Utilities fees, but the convenience fee goes to Municipal Services Bureau (MSB), which runs this online payment service. Please allow up to 2 business days for processing of your payment.
What does Metro Moore County Utility Department do?
The Metro Moore County Utility Department’s goal is to give our community safe, high-quality water services while also maintaining a high level of customer service and environmental responsibility. Looking for the easiest way to pay your bill? We give our customers a lot of different ways to pay.
Does Metro Moore County Utility Department charge a fee?
Metro Moore County Utility Department does not directly charge a fee for the bill payment service. However, depending on the financial institution, they may charge a fee. Payments may take up to seven business days to post to the customer’s account. Please consult with your bank for more information. Welcome to the Official Website of Metro Moore County Utility Department in Lynchburg, TN!.
How do I create a Moore County Public Utilities account?
If you already have an account, you just need to login to the Moore County Public Utilities site. Moore County Public Utilities accepts credit cards, debit, and direct deposit. Click here to login. Do you want to make a new account? The Moore County Public Utilities website lets you do that.
How does Moore County Public Utilities – Pinehurst provide water?
About 20,947 people who live in the Pinehurst area of North Carolina get their water from Moore County Public Utilities – Pinehurst. Moore County Public Utilities – Pinehurst has been around since 1895 and gets its water from both groundwater and purchased water.
Why did Moore County Public Utilities receive the best-possible grade?
The water quality at Moore County Public Utilities was better than the Public Health Goal and better than most other water providers we looked at, as you can see. They got the best grade possible. Have a Question, Issue or Comment? Already have an account?.
